Podcast: Customer Experience

WorkJam’s Tim Wheeler joined the ReThink Productivity Podcast to share discuss how to improve the customer experience by improving the digital expereince employers have with their frontline team members. Tim discusses how a unified workforce orchestration tool like WorkJam benefits enterprise organizations. The podcast covers:

  • Driving Customer Experience through Colleague Experience
  • Onboarding and keeping Colleagues up to date with the business to drive consistent experiences
  • Highlighting insight to field leadership
  • The link to Task Management

Listen to the podcast by clicking a player below.

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Interested in learning more?

WorkJam commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively examine the potential ROI that organizations may realize by deploying its WorkJam’s Digital Workplace. The purpose of this study is to provide readers and prospects with a framework to evaluate the potential financial impact of WorkJam’s Digital Workplace on their organizations.

To better understand the benefits, costs, flexibility, and risks associated with this investment, Forrester conducted in-depth interviews with six customers with a collective 116 months’ experience using WorkJam’s Digital Workplace.

Complete the form below to request the Forrester Total Economic Impact™ Study commissioned by WorkJam. A WorkJam representative will contact you shortly via email with the study and to discuss your business use case.

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