Customer Success
Our team of industry experts understand the most pressing issues facing business leaders. We bring the collective knowledge from operations that manage millions of frontline employees to your business to achieve success.
Expert Guidance And Assistance
Sustain and Grow Workforce Orchestration
A partnership with WorkJam is a partnership for the long run. Our Customer Success are both industry experts and digital workplace experts, providing domain insight and value to your organization.
Support
Maintain Workforce Orchestration
Knowledgeable & accessible, our team works hand-in-hand with your organization to address any questions or issues you might have. Our support team works collaboratively to get to the answers you need.
Our global customers regularly achieve a return on investment of 410% across verticals, countries and languages
Brad Banducci
Chief Executive Officer
With WorkJam, our focus is on de-corporatising communication between the support office and frontline team members. By opening direct lines of communication, our aim is to give team members the knowledge they need to create unique customer experiences. We’re excited to put communication and training back into the hands of Woolworths team members.
Gerard Turner
Head of Operations
We want to make sure our employees are providing a great experience that makes customers feel welcome, safe, and positive. We want employees to be able to quickly and easily know exactly how to pass on the right information, the right promotions, the right answers, and the right experience to our customers. Having a digital workplace will become even more important for us, not just this year, but every year.
Global Retail
Enablement Manager
WorkJam has been a vital tool, both pre and during the COVID challenges that we’re facing today. ...we’re going to come out of the COVID challenges stronger, and leverage WorkJam even further.
Diane Randolph
Former Chief Information Officer
WorkJam exceeded our wildest expectations. We have 44,000 associates enrolled and 87% log in every single week to see what's new. Those attendance violations went down 16% since we introduced WorkJam. And 300 posts are being published every single day. There are roughly 500 shift swaps per week. ...Really, WorkJam has just been a godsend. The associates just love it. Love it. Love it.