Welcome back to WorkJam’s Digital Workplace Blog where our aim is to help you revolutionize the way your HQ and frontline work together!

Now that we’re on this side of Labor Day weekend, it’s time to start planning for the busy holiday shopping season. 

It may be quiet now but how do you make sure your frontline is ready when business picks back up again?  

You train. And then you train some more.   

Let’s face it, training is something that often gets neglected on the frontlines when sales are at their highest. So, when your organization finds itself in a slower shoulder season, it’s important to invest time and resources in training so your employees are ready when things ramp back up.  

But how do you train a frontline workforce that works all days of the week, all hours of the day, most without the luxury of being able to sit in front of a computer for an hour to complete a bunch of online training courses?  

You invest in a digital frontline workplace.   

A digital frontline workplace does a lot of things for your frontline, but one of the most impactful is training. Imagine pulling out your phone, recording a quick 15 second “How-to” video and then instantly having it at the fingertips of every employee at your store. Or every employee at your 600 stores.   

Think about what it would be like if you could easily survey every one of your employees about what they feel they need further training and clarification on and then instantly granting them access to EXACTLY the kind of training materials they felt they needed?  

Historically, employers have thought of training as this very rigid and linear exercise where employees progress through a series of steps and then come out the other side “trained.”   

But the world doesn’t work that way anymore. Things are changing so fast that no one has time to build out comprehensive training programs that will be obsolete the moment you finally roll them out.   

Instead, take advantage of these slower times to reinvent the way your company thinks about training. Connect your frontline with the right training tools wherever and whenever they need, and your bottom line will appreciate it this holiday season.