How a Leading Retailer Is Unlocking More from UKG Pro WFM

For many organizations, UKG Pro Workforce Management (UKG Pro WFM) is the go-to solution for optimizing labor and workforce planning. But planning is only half the battle – how do you ensure execution actually happens at the frontline?

 

That was the challenge faced by a leading retailer looking to seamlessly manage training, task execution, and workforce engagement alongside UKG Pro WFM. Instead of adding more complexity, they turned to WorkJam’s deep UKG integration to bridge the gap between planning and real-world execution.

 

The Challenge: Execution at Scale

Like many complex retail operations, this brand needed a way to:

  • Keep managers and frontline teams aligned through large-scale workforce transitions.
  • Ensure critical tasks were assigned, completed, and trackedin real-time.
  • Deliver targeted training to employees – without disrupting daily operations.

 

They found the solution by combining WorkJam’s orchestration platform with UKG Pro WFM – creating a seamless, efficient, and highly engaged workforce.

 

The Results? A More Agile, Connected Workforce

How did they do it? The results speak for themselves:

  • Streamlined training & communication—so managers and employees stayed informed.
  • Smarter task execution—ensuring every shift, location, and team stayed on track.
  • Greater engagement & efficiency—all while maintaining UKG Pro WFM as the system of record.

 

Want to see the full transformation and learn how you can unlock more from UKG Pro WFM?

 

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