From Urban Outfitters and Gap to J. Crew, retailers today are caught in a public firestorm over their hourly employee scheduling and management practices – scrutiny that stands to obstruct the industry’s hiring efforts, retention rates and profitability for years to come.
WorkJam’s white paper, Between a Rock and a Hard Place: Answers to the Retail Industry’s Image and Labor Problems, looks at the different ways retailers can reimagine their internal tools and processes to meet employees’ demands and help solve the hourly labor crisis – rather than be victims of it.
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