Module Overview: Task Management
When tasks are performed in a specified way, it helps provide a seamless experience both from an operational and a customer experience standpoint. The problem with the traditional cascade approach is that you don’t know how your instructions will be followed, if at all. Not anymore.
With WorkJam’s task management, your frontline employees can go directly into the platform and see all the tasks-to-be-done for their shift. All the details for execution are right in the palm of their hands. When these tasks are completed, it gets a timestamp with a note on who completed it. This way, leaders can follow up and quickly see who has completed the tasks and who hasn’t—and it lets them follow up in an efficient way.
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