Streamlining Operations Using a Frontline Digital Workplace

2021-08-06T09:21:07-04:00

Workforce Orchestration: employee training, communication, and management belong together Frontline workers require the right tools and information to be able to execute properly. This is why training, communication, and task management are essential. As an employer, you can address their most pressing by adopting a frontline digital workplace platform, which streamlines Read more

55 Ways to Orchestrate your Frontlines

2021-08-04T16:24:59-04:00

Best Practices Collected from Market Leaders How do market leaders use WorkJam to orchestrate their frontlines? Learn how to (1) drive operational efficiencies and compliance while (2) informing, engaging, and protecting employees. Complete the short form to access a collection of best practices from WorkJam customers. Read more

How Technology and Innovation Enable Diversity and Inclusion

2021-06-03T16:46:43-04:00

How Technology and Innovation Enable Diversity and Inclusion To stay competitive in both the consumer and employment landscape, organizations must step up their initiatives around digital transformation (DT) and diversity & inclusion (D&I). DT and D&I may seem like two disparate concepts, but they align quite well. Succeeding at both requires Read more

How Open Shift Bidding via Crowdsourcing Delivers the Optimal Employee & Customer Experience

2021-03-12T17:16:51-05:00

White Paper & Video | How open shift bidding via crowdsourcing delivers the optimal employee & customer experience  Data show that attracting and keeping employees today requires more than just offering traditional benefits. And “old school” workplaces that offer limited flexibility are largely becoming unpopular in today's employment landscape. To become Read more

Workplace Communications – An Updated Model for 2021 and Beyond

2021-03-10T13:33:07-05:00

White Paper | Workplace Communications Ask any organizational leader about the problems they wish they could solve with the wave of a wand, and you'll get similar responses. "Reduce turnover and absenteeism." "Fewer safety incidents." "For tasks to be done well, efficiently, and in compliance with standards and regulations." "Knowledgeable and helpful Read more

How to Develop and Achieve a Resilient Workforce

2021-07-08T13:40:19-04:00

White Paper Keeping employees productive is a challenge that just about every enterprise faces. Managing teams across multiple locations is a demanding task. The challenges of disseminating information and motivating your workforce reaches a whole new level when operations change quickly, e.g. pandemic. Our white paper covers a range of topics Read more

The Learning Experience at Tomorrow’s Workplace

2021-02-01T13:26:47-05:00

White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

Navigating Uncertainty by Creating a Resiliency Framework

2020-12-02T16:17:44-05:00

White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

Humanizing Your COVID-19 Response – 4 ways to do it right

2020-12-02T16:16:00-05:00

White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

A Day in the Life of a Registered Nurse

2020-12-02T10:55:41-05:00

White Paper Learn how digitizing a nurse’s administrative tasks through a digital workplace will not only help to alleviate the overwhelm and fatigue, but will help to provide better patient outcomes. In a recent study, 11% of nurses admitted to making a mistake at work simply because they were tired. The Read more

A Day in the Life of a Nurse Manager

2020-12-16T08:01:13-05:00

White Paper In the current nursing landscape, the majority of processes are manual and paper-based. All of these daily manual aspects of nursing and more can be digitized, so that nurse managers are better able to oversee their units. Manual processes take time out of a nurse manager’s already full day, Read more

How a Digital Workplace Can Relieve Labor Challenges in Warehousing & Distribution

2021-01-18T15:41:34-05:00

White Paper Warehousing and distribution operations currently face no shortage of challenges. It’s critical that managers and executives in the warehousing and fulfillment space take measures to address these issues and retain employees. Digitizing administrative labor functions offers significant improvements that span productivity, efficiency, and employee engagement. These solutions give workers Read more

5 Urgent Challenges U.S. Retailers are Facing Amidst COVID-19

2020-09-09T16:42:39-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic. Discover how to navigate the following in our latest white paper: Manage absences with ease Execute Read more

5 Urgent Challenges Australian Retailers are Facing Amidst COVID-19

2020-09-09T13:42:58-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic.Discover how to navigate the following in our latest white paper:Manage absences with easeExecute effective lockdowns and boot-upsImplement Read more

5 Urgent Challenges British Retailers are Facing Amidst COVID-19

2020-08-13T17:12:24-04:00

White Paper WorkJam helps you overcome the hurdles brought about by COVID-19, by arming you with communication, scheduling, training, and task management solutions that allow you to become agile and mitigate disruption from the pandemic.Discover how to navigate the following in our latest white paper:Manage absences with easeExecute effective lockdowns and boot-upsImplement new Read more

ExpressPay: Improve Retention and Performance

2020-07-15T12:05:00-04:00

White Paper | ExpressPay Employing financially stressed workers leads to issues like attendance violations, higher training costs, and reduced employee retention. Ultimately, all that translates to subpar customer experiences and lower sales. There is a solution to improve employees' financial wellbeing: ExpressPay. More than just a perk that you offer to Read more

Utilizing a Digital Workplace in a Healthcare Environment

2020-08-10T16:51:15-04:00

White Paper | Utilizing a Digital Workplace in a Healthcare Environment There is no doubt that there is a crisis in healthcare; with tightening labor budgets, resource challenges, and increasing patient expectations, no wonder turnover has been averaging 25% for the past few years. Of the employees who remain, they feel stressed Read more

Is Shadow IT Putting Your Company at Risk?

2021-03-05T10:05:06-05:00

White paper Non-compliance, data loss, skewed labor analytics, safety concerns. These are just a few of the substantial risks that Shadow IT poses for organizations in today's workplace. Learn how to curb Shadow IT while driving engagement, productivity and profit margins. Together with Axsium Group, the world’s leading workforce management consultancy, we compiled a Read more

Why Organizations Need to Rethink Frontline Execution

2021-01-21T13:28:56-05:00

White paper | Why organizations need to rethink frontline execution Whether you are in retail, healthcare, manufacturing, or another industry, every organization’s leadership team strives for greater efficiency. The goal? Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in Read more

Utilizing a Digital Workplace in a Franchise Model

2020-07-29T15:53:18-04:00

White paper 79% of customers say they want a personalized in-store experience. For franchise organizations, the key to keeping customers satisfied is ensuring a consistent customer journey – every time at every location.  However, in most franchise organizations, corporate doesn’t have a direct connection to frontline workers, which means training, compliance, and corporate communication are Read more

Retail Apocalypse or Retail Opportunity?

2021-03-05T11:12:57-05:00

Retail Apocalypse or Retail Opportunity? Retail Apocalypse… or Retail Opportunity? Another week, another headline about how online shopping is “killing” traditional retail.   The retail landscape is changing. And retailers who don’t keep up with changing consumer attitudes and habits are the ones who may not survive.  The Future of Retail – 2020 and Beyond Read more

A Day in the Life of a Restaurant Manager Using A Digital Workplace

2021-03-05T11:15:24-05:00

A Day in the Life of a Restaurant Manager Using A Digital Workplace Learn how a digital workplace solution can create an engaged workforce and prevent attrition. Food Service managers are increasingly spending too much time dealing with administrative tasks like scheduling, hiring, and making sure frontline employees have all the Read more

A Day in the Life of an Engaged Food Service Employee

2021-03-05T16:21:35-05:00

A Day in the Life of an Engaged Food Service Employee In food services, turnover has reached a crisis point—as of 2018, the turnover rate for the industry was 74.9%. Managers devote too much time to finding new employees, training them, and doing what they can to keep them—only to have to Read more

What is a Digital Workplace… And Why Do You Need One?

2021-09-27T10:06:10-04:00

White Paper | What is a Digital Workplace... And Why Do You Need One? Digital workplace platforms are creating a lot of chatter in executive circles. The companies who swear by them say they can improve employee engagement, reduce turnover, and even boost the bottom line. What are digital workplaces, though? And Read more

How to Get Buy-In for a Digital Workplace

2020-07-29T16:13:15-04:00

White Paper: Building Internal Alignment for Your Digital Workplace Initiative You know a digital workplace platform can do amazing things for your business, and you’re excited to get the project moving forward. To make that happen though, you need the rest of your leadership team to agree. And some of them might be Read more

How to Embrace a Bring Your Own Device Policy in the Workplace

2021-06-04T09:10:20-04:00

BYOD Data Study WorkJam surveyed hourly workers and explored employee sentiment around Bring Your Own Device (BYOD) policies. Our study found that today’s hourly workforce has little pushback when it comes to the idea of implementing a BYOD policy at work. Further, the study cites scheduling and communication pain points as reasons for leaving Read more

A Day in the Life of an Engaged Healthcare Employee

2021-03-08T14:43:05-05:00

Download: A Day in the Life of an Engaged Healthcare Employee Read how to avoid the turnover crisis and revolutionize patient care by taking a walk through a day in the life of an engaged nurse who uses Digital Workplace tools. Download A Day in the Life of an Engaged Read more

Why WorkJam Is A Smart Investment In Your Engagement Strategy

2021-03-08T14:46:11-05:00

Download: Why WorkJam Is A Smart Investment In Your Engagement Strategy Employee engagement has become a compelling business strategy over the last few years — driving conversation and debate in the corporate board rooms. Read how to develop a strong Return on Investment (ROI) strategy that will accelerate C-suite leaders’ adoption Read more

A Day in the Life of an Engaged Hospitality Employee

2021-03-08T14:44:24-05:00

Download: A Day in the Life of an Engaged Hospitality Employee Read how to avoid the turnover crisis in the hospitality industry by being taken through a day in the life of an engaged hospitality employee who uses Digital Workplace tools. Learn how hospitality corporations are using a Digital Workplace to prevent Read more

How to Factor People into the P&L Equation?

2021-03-08T14:47:45-05:00

Download: How to Factor People into the P&L Equation? Retailers with happy and engaged hourly workforces gain stronger brand ambassadors and customer service, as well as minimize labor costs. WorkJam’s study, Factoring People into the P&L Equation: Retail Managers Reveal the Drivers and Dividends of Hourly Employee Engagement, dives into the biggest Read more

A Day in the Life of an Engaged Retail Associate

2020-08-25T18:24:19-04:00

White paper Learn how to unleash the potential of your enterprise workforce through agile scheduling, transformative communication, experiential learning, and tailored recognition by being taken through a day in the life of an engaged retail associate who uses Digital Workplace tools. Learn how retailers are using a Digital Workplace to prevent attrition, increase productivity, and Read more

Calculating the ROI of Employee Engagement

2021-03-19T02:51:25-04:00

Download: Calculating the ROI of Employee Engagement WorkJam’s report, Calculating the ROI of Employee Engagement, breaks down the return on investment of hourly employee engagement platforms, dives into the tangible impact these solutions can have on service organization cost savings and revenues, and walks through the actual calculations for an enterprise-class retailer. Complete Read more

Extending Workforce Management Solutions to Address the Hourly Labor Crisis and Engage Employees

2021-03-19T02:52:35-04:00

Download: Extending Workforce Management Solutions to Address the Hourly Labor Crisis and Engage Employees A perfect storm of regulatory, social, economic and demographic trends are transforming the nature of hourly work. To survive this evolution, businesses need a fresh approach – and fresh solutions – to managing hourly employees. WorkJam’s white paper, Extending Read more

An Inside Look at Hiring and Scheduling in the Hourly Workforce

2021-03-19T02:54:45-04:00

Download: An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce Hiring and shift management remains an imperfect and cumbersome process for service organizations and the hourly workers they employ. WorkJam’s study, An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce, dives into what challenges the hourly Read more