Training: How to Achieve Deeper Engagement with Intuitive Training?


Data sheet | Module overview: Training & Assessment Getting your frontline the training they need to deliver on your brand promise can be a challenge. Companies create thoughtful training programs to encourage engagement, but there’s often no way to know if the training was effective. Or, if it’s even been delivered. Managers Read more

Webinar recording: To Improve Customer Experience, Focus On Your Digital Employee Experience


On-demand webinar To improve customer experience, focus on your digital employee experience showcases research and data you can use to support improving the digital employee experience in your organization and shares how that investment will impact your customer experience. David Johnson, a guest from Forrester, presents his surprising employee experience research findings, along Read more