Where does your store managers' week go?
Put a number on the hours your managers spend coordinating work instead of running the store.
Manager hours worksheet
Go through seven tasks that fill a store manager's week. You'll see how many hours a year your managers spend coordinating work, and how many could go back to the floor if that work arrived already assigned, answered or checked. Best guesses are fine; pick one store format and a normal week.
| Activity | Hours per week today | Hours you could get back |
|---|---|---|
Reading head office updates and turning them into work Targeted tasks arrive already assigned to the right role and shift This can't be more than the hours spent today. |
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Deciding what comes first and assigning it Work is ranked for each store based on who's on shift This can't be more than the hours spent today. |
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Chasing completion and following up Live completion status and automatic reminders This can't be more than the hours spent today. |
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Answering associates' policy and procedure questions An AI agent and search answer questions on the spot This can't be more than the hours spent today. |
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Reviewing photo proof and handling resubmissions Photos checked on submission; managers see only exceptions This can't be more than the hours spent today. |
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Handling shift swaps and open shifts Associate self-service within your labor rules This can't be more than the hours spent today. |
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Getting new hires productive Role-based onboarding delivered on their shifts This can't be more than the hours spent today. |
Use the number of stores in this format, or your whole fleet.
Matched to your answers
Where WorkJam gives these hours back
This tool accompanies the Retail Buyer's Guide to Task Management and Communications.
Talk through your results with WorkJam
WorkJam is the operating system for the frontline. Bring your results to a conversation with one of our experts, and we'll go through where your stores stall and how other retailers have closed the same gaps.
Talk to one of our experts Or see how retailers run on WorkJamYour entries aren't saved. To improve this tool, we record your weekly totals and a size range for your manager count.
