FLEXIBLE SHIFT MANAGEMENT

Unlock Frontline Labor and Efficiency

WorkJam extends your WFM and HCM systems to deliver true frontline flexibility. Employees get the control they want to swap, drop, and claim shifts seamlessly, while managers gain compliance, coverage, and peace of mind.

Real Results, Real Impact

16%
reduction in attendance violations
25,000
shift swaps processed per year
2,400h
of manager time saved per year

according to one leading enterprise

Key Capabilities

Employee Self-Service

Empower Teams. Simplify Scheduling.

 

WorkJam gives your frontline the flexibility they want and your managers the time they need. With intuitive mobile self-service, employees can swap, drop, and claim shifts in real time—always within the rules you set. The result: faster coverage, fewer manual calls, and schedules that balance employee choice with operational control.

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Shift Management in Action: Employee Self-Service, Fewer Gaps

Maximize Your WFM Investment

Your WFM is built for planning, but static schedules can’t keep up with real-time needs. WorkJam extends its value with a seamless engagement layer that connects plans to the frontline for flawless execution.

  • Real-Time Staffing: Turn rigid outputs into dynamic shifts with self-service swaps, drops, and claims.
  • Deliver Mobile Engagement: Intuitive tools employees adopt and love, boosting satisfaction and retention.
  • Maintain Accuracy: Bi-directional integrations feed changes back to your WFM—ensuring one source of truth for payroll and analytics.

Solve Absenteeism Before It Happens

Give your frontline flexible, self-service tools to resolve conflicts before they become call-outs. WorkJam keeps schedules full, operations smooth, and employees engaged.

  • Frictionless Shift Swaps & Drops: Employees adjust schedules, using rules and workflows to minimize manager intervention.
  • Open Shift Marketplace: Enable teammates to claim open shifts in real time, lowering absenteeism.
  • Boost Morale & Balance: Empowered scheduling builds ownership, reduces call-outs, and improves retention.

Reclaim Your Managers' Most Valuable Asset: Time

WorkJam frees managers from scheduling chaos and admin overload. Intelligent, flexible scheduling automates routine tasks so leaders can focus on coaching, engagement, and operational excellence.

  • Eliminate Scheduling Fire Drills: Cut hours of manual edits, calls, and last-minute fixes.
  • Automate Self-Service: Employees manage swaps and availability within your rules—no micromanagement required.
  • Refocus on Leadership: Give managers back time for team development, customer connection, and strategic execution.

What Our Customers Are Saying

"WorkJam enabled us to drive flexibility for supply chain and in-store workers. One key part of that is an Open Shift Marketplace… we can now offer shifts, accept shifts, move shifts around and essentially have much greater flexibility in when we work and what roles we work in."

Our employees love what WorkJam brings such as communications, mobile access to punching, shift picking, swapping, and shift bidding — ensuring we always have the customer covered. We have found that a better employee experience means a better customer experience.

Our store teams love it so much they've made WorkJam a verb—'I'm going to WorkJam it.'

Trusted by industry leaders

WorkJam FAQ

No replacement needed. WorkJam extends your WFM. It stays your system of record for forecasting and base schedules. WorkJam adds a mobile-first engagement layer for swaps, drops, and open shifts, feeding all changes back for payroll and analytics—ensuring accuracy and alignment.

WorkJam’s configurable rules engine automates compliance. Predictive scheduling, “right to rest,” meal breaks, union seniority—any rule can be built in. Guardrails ensure every schedule change and shift award is compliant, without making managers legal experts.

Yes. WorkJam is built with an integration-first philosophy. Our platform uses open APIs and pre-built connectors to seamlessly sync with your core systems, including HRIS, WFM, and Payroll. This ensures data integrity, automates employee management, and creates a single, reliable source of truth across your entire technology ecosystem.

The opposite—managers gain control. They set rules upfront, employees manage within them, and WorkJam enforces automatically. Managers only step in for true exceptions, freeing them from admin work so they can focus on leading.

Users confirm start, break, and end times at the end of each shift. Organizations can configure prompts to reflect local labor laws, company policies, and union requirements. Employers get defensible documentation, employees know their hours are fair, and payroll runs smoothly.

Three ways:

  • Fill smarter: Open shifts go first to qualified, available, non-overtime employees, reducing premium pay.
  • Save time: Automated swaps and shift fills cut hundreds of hours of manager overhead per location.
  • Retain talent: Flexibility improves satisfaction and reduces costly turnover.

Adoption comes from value. WorkJam is mobile-first, intuitive, and feels like the apps employees already use. They gain flexibility, easier communication, and the ability to earn more by picking up shifts—making WorkJam a tool they want to use every day.

Ready to Give Your Frontline True Flexibility?

See how WorkJam empowers employees to manage schedules on their terms—boosting satisfaction, reducing turnover, and filling shifts faster.

Schedule a Demo Now