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WorkJam Partners with Worldwide Flight Services to deliver its Digital Frontline Workplace
WorkJam, the world’s leading digital frontline workplace for organisations has today announced a partnership with global air cargo logistics leader, Worldwide Flight Services (WFS). As the company seeks to improve employee retention and development, WorkJam will provide the tools and support necessary to deliver a successful digital transformation.

Why companies are impact investing in the frontline workforce
The CEO of WorkJam says that by investing in digital tools that support frontline workers as knowledge workers, leaders can improve the employee experience and help drive productivity, engagement, and revenue.

WorkJam Wins “Workforce Scheduling Solution Of The Year” in 2023 RetailTech Breakthrough Awards Progra
WorkJam, the world’s leading digital frontline workplace, today announced it has been selected as winner of the “Workforce Scheduling Solution Of The Year” award in the inaugural RetailTech Breakthrough Awards program conducted by RetailTech Breakthrough.

WorkJam signs first pet retailer, Petstock Group, to APAC portfolio
With WorkJam, Petstock Group will revolutionise the way its frontline team members work by providing digital tools to elevate their customer experience.

WorkJam Selects Wizeline as Implementation Partner for Its Digital Frontline Workplace Solution
Partnership accelerates time to value for clients across industries leveraging WorkJam’s suite of digital products for frontline workers

Forrester Study For WorkJam: Frontline Retail Workers Dissatisfied And Disconnected From HQ
Conducted by Forrester Consulting on behalf of WorkJam, the survey polled 502 business decision makers at some of the world’s largest employers of frontline workers.

WorkJam Partners with NRF Foundation
WorkJam, the world’s leading digital frontline workplace, today announced that it has partnered with the NRF Foundation to support the nonprofit organization’s RISE Up employee training and credentialing program.

Global Survey about the Frontline Employee Experience
New Survey Finds 63% of Retailers Are Short Frontline Staff, but Only 8% Plan to Invest in Improving the Frontline Employee Experience This Year January 16, 2023 Join The Revolution First-of-Its-Kind Global Survey Polled Decision Makers Across Retail, Hospitality, Manufacturing and Other Industries About the Frontline Employee Experience More Than 70% of Global Executives […]

Panda Express and WorkJam Join Forces To Empower the Restaurant Chain’s 50,000 Associates
WorkJam, the world’s leading digital frontline workplace, and Panda Express, the largest Asian dining concept in the U.S., today announced their partnership to empower the restaurant brand’s 50,000 associates.

Bared Footwear joins the WorkJam Community in APAC
We are happy to introduce Bared Footwear to the WorkJam community! As we continue taking steps to revolutionize the lives of frontline workers across the globe, we are thrilled to be in the hands of Bared Footwear employees in the APAC region!

WorkJam Secures $50 Million in Series D Funding Round
WorkJam, the world’s leading digital frontline workplace, today announced it has secured $50 million in a Series D funding round jointly led by new investor the Fonds de solidarité FTQ and returning investor Inovia Capital. Blumberg Capital and new investor Demopolis Equity Partners also participated in the round. WorkJam will use the new funding to expand its reach in Europe, Southeast Asia, Latin America, and the U.S., fuel product innovation, and accelerate its business growth.

WorkJam continues to grow and invest in the European market with appointment of new VP of Sales EMEA
The newly appointed VP of Sales EMEA, David Rogers, will bring proven local knowledge and sales expertise to guide WorkJam through their EMEA expansion. Part of this will include building a stellar sales team that focuses on customer needs and requirements to help connect HQs with their frontline.

Millennials Far More Likely to Quit Jobs Than Gen Z, Bosses Say
The Great Resignation has seen workers of all stripes leave their jobs. But millennials are proving particularly flighty.

Three Tips For Empowering And Supporting Frontline Employees
By taking steps to help facilitate work and reduce workplace stress, you can empower your employees and motivate them to remain with your organization longer. With that in mind, here are three ways you can get started.

The DEI Imperative – A Diverse, Equitable and Inclusive Convenience Store Industry is More Important than Ever
DIVERSITY, EQUITY, AND INCLUSION — collectively known as DEI — are no longer buzzwords in the corporate world. DEI is now an imperative, and the convenience store industry’s retailers and suppliers are increasingly taking notice and taking action.

Convenience Channel Collaborates to Promote Diversity & Inclusion
The mission of the board is to show retailers the business case for diversity and inclusion through education and the sharing of best practices. The plan to do this is through regular webcasts, educational columns in CSNews, and in-person events for heightened industry engagement.

Mitigate frontline employee turnover with respect, support, and flexibility
Employers of frontline workers are experiencing high turnover rates — and many don’t understand why their employees are leaving. Frontline workers want more than just a bigger paycheck; they want their organization to care about them.

WorkJam and Go1 Partner to Deliver Learning that is Relevant, Effective, and Inspiring to Frontline Workers
The partnership leverages WorkJam’s user experience to deliver e-learning content from Go1’s extensive content library. Together, joint customers can rapidly deploy targeted content to frontline workers to improve compliance, drive personal development, and drive retention.

Cardenas Markets Taps WorkJam to Streamline Task Management
“At Cardenas Markets, we’re a value-driven company that puts family first — that includes our employees and customers,” said Prabash Coswatte, COO of Cardenas Markets. “With WorkJam, Cardenas Markets frontline employees will gain direct lines of communication with corporate leadership, seamless task and schedule management, self-service capabilities, and ongoing training modules to ensure employees are set up for success at work every day.”

How can tech ease pressure on the global supply chain?
What’s driving the supply chain problem? Is there a role for technology in resolving the global supply chain crisis? WorkJam’s Mark Williams discusses increasing demand coupled, Covid-19, the impact of Brexit in Europe and the UK, and a general skills shortage.

WorkJam and VMware Connect to Deliver a Frontline Experience Like No Other
Using time and attendance data from WorkJam, Workspace ONE customers will be able to selectively restrict access to sensitive corporate content on devices—like inventory management and buy online, pick-up in-store (BOPIS) apps—when employees aren’t on the clock. While off the clock, workers will still be able to use their BYO or COPE device to access non-work features and personal data, as well as non-sensitive corporate content—like HR apps and shift scheduling tools.

WorkJam Expands Leadership to Accelerate Global Growth With Appointment of CHRO, CMO, and EMEA Managing Director
The newly appointed Chief Human Resources Officer, Chief Marketing Officer, and EMEA Managing Director bring to WorkJam proven expertise driving global expansion, brand excellence, and developing employee experiences internally and externally. Vickie, Louise, and Mark bring years of experience driving global business strategy, establishing value levers, and developing business goals for some of the world’s largest brands. The appointments compound on WorkJam’s continued success surrounding global expansion and delivering a superior employee experience.

How To Prepare And Support Frontline Retail Workers Amid Supply Chain Chaos
How To Promote Company Culture Through Your Internal Communications By Steven Kramer, WorkJam CEO and Co-Founder Companies are starting to recognize that creating a positive corporate culture and diverse workforce isn’t just the right thing to do; it’s essential for business. After all, diverse workplaces can attract and retain

WorkJam Announces $35 Million Growth Financing from Silver Lake Waterman
WorkJam Announces $35 Million Growth Financing from Silver Lake Waterman Funds will be used to fuel WorkJam’s strong growth amid accelerating adoption of its Digital Workplace platform MONTREAL, August 3, 2021 — WorkJam, the leading Digital Workplace for organizations with frontline employees, today announced $35 million in growth financing

WorkJam unveils the next generation of its Frontline Digital Workplace: WorkJam Everywhere
WorkJam unveils the next generation of its Frontline Digital Workplace: WorkJam Everywhere Employers can now attach WorkJam’s frontline capabilities to other platforms, bringing Workforce Orchestration to where the users are. MONTREAL, July 14, 2021 — WorkJam, a leading Digital Workplace for organizations with frontline employees, today announces the next evolution

Food Tech Companies Helping Restaurants with the Labor Crisis
Food Tech Companies Helping Restaurants with the Labor Crisis The following is an excerpt from a Business Insider article: These 9 food tech startups are capitalizing on the labor crunch with tools that help franchisees hire or automate the restaurant workforce Historically, the restaurant industry has

WorkJam Bolsters Leadership with the Appointment of Enterprise Technology Visionary Daniel Crepeau
WorkJam Bolsters Leadership with the Appointment of Enterprise Technology Visionary Daniel Crepeau WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, today announces the appointment of Daniel Crepeau as Chief Operating Officer. Daniel brings more than three decades of experience driving all aspects

Interview with Steven Kramer CEO of WorkJam on Frontline Retail Workforce Tech
Interview with Steven Kramer CEO of WorkJam on Frontline Retail Workforce Tech Recorded live on Clubhouse on May 26, 2021. Steven Kramer, WorkJam CEO, participated in an engaging discussion in front of a live audience on Clubhouse. The discussion centered around the WorkJam solution and

Prepare for OSHA COVID-19 Inspections
Prepare for OSHA COVID-19 Inspections The U.S. Occupational Safety and Health Administration (OSHA) has issued COVID-19 guidance for industries that have an increased potential of employee exposure to the coronavirus. A new standard is also working its way through the approval process and may be published

How To Promote Company Culture Through Your Internal Communications
How To Promote Company Culture Through Your Internal Communications By Steven Kramer, WorkJam CEO and Co-Founder Companies are starting to recognize that creating a positive corporate culture and diverse workforce isn’t just the right thing to do; it’s essential for business. After all, diverse workplaces can attract and retain

RIS News CIO of the Year 2021: Ulta Beauty’s Elliott Rodgers
RIS News CIO of the Year 2021: Elliott Rodgers Tech can’t solve all problems, but it can certainly power the gateway to progress. For Elliott Rodgers, Ulta Beauty chief information officer and an RIS News CIO of the Year, technology has indeed been enabler for everything he’s accomplished

Woolworths Group IT Names WorkJam Best Technology Solution
Woolworths Group IT Names WorkJam Best Technology Solution WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, has been awarded Woolworths Group IT’s Best Technology Solution 2020. The award is a testament to WorkJam’s continued dedication to innovation for one of the world’s largest

WorkJam Named Winner at the Innovation Awards for Workplace Technology
WorkJam Named Winner at the Innovation Awards for Workplace Technology WorkJam has been named a winner at the inaugural Innovation Awards for Workplace Technology. The award recognizes products and services that help business leaders adapt to modern workplace needs. Each entrant was evaluated on uniqueness in

WorkJam Releases Digital Launchpad Technology to Accelerate Frontline Workforce Orchestration
WorkJam Releases Digital Launchpad Technology to Accelerate Frontline Workforce Orchestration New Digital Launchpad module further empowers frontline employees with a unified digital workplace platform MONTREAL, March 1, 2021 — WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, today released WorkJam Digital Launchpad,

CSA Q&A: Impact of Biden’s American Provisions Order on Businesses
CSA Q&A: Impact of Biden’s American Provisions Order on Businesses In late January, President Biden signed an order intended to strengthen “Buy American” provisions that encourage the federal government to purchase goods and services from U.S. companies. Chain Store Age spoke with Will Eadie, chief revenue officer of WorkJam,

WorkJam Releases Powerful Data Management and Repository Module to Drive Frontline Workforce Orchestration
WorkJam Releases Powerful Data Management and Repository Module to Drive Frontline Workforce Orchestration New WorkJam Studio allows organizations to leverage data from any source to drive radical increases in frontline workforce productivity MONTREAL, December 2, 2020 — WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, today released WorkJam Studio, a

WorkJam Closes the Gap Between Corporate Planning and Frontline Execution With New WorkJam Operations Planner Module
WorkJam Closes the Gap Between Corporate Planning and Frontline Execution With New WorkJam Operations Planner Module New WorkJam Operations Planner empowers frontline teams with integrated and standardized task management across systems, further driving workforce orchestration MONTREAL, November 17, 2020 — WorkJam, the leading frontline digital workplace platform,

Is Chipotle’s Digital Restaurant the New Look of Retail?
Is Chipotle’s Digital Restaurant the New Look of Retail? Chipotle Mexican Grill opened its first-ever digital-only restaurant last weekend, but it doesn’t want customers to eat there. The Chipotle Digital Kitchen in Highland Falls, NY, is open for pickup and delivery only. The concept isn’t new of course, Starbucks

WorkJam Unveils IO Composer to Enable Process Innovation and Automation
WorkJam Releases Digital Launchpad Technology to Accelerate Frontline Workforce Orchestration New Digital Launchpad module further empowers frontline employees with a unified digital workplace platform MONTREAL, March 1, 2021 — WorkJam, the leading digital workplace platform for organizations with frontline and hourly employees, today released WorkJam Digital Launchpad,

How Digital Tools Can Help Restaurants Prepare Staff for Winter Patio Dining
“Restaurants have overcome challenge after challenge during the COVID-19 pandemic, and this winter will be no different. Resilience does not need to be a heavy lift — technology can alleviate the manual processes that make change difficult. By leveraging a digital workplace platform and equipping employees with resources and training for winter patio dining, your restaurant can succeed through the next phase of the pandemic.”

WorkJam Recognized as One of Canada’s Most Innovative Technology Companies: CIX TOP 10 Growth
“WorkJam has been named a CIX Top 10 Growth company by CIX, Canadian Innovation Exchange. The annual program recognizes innovative Canadian technology companies. The selected companies represent a diverse range of technology companies spanning software, AI, medtech, fintech, big data, security, SaaS and cleantech sectors.”

Three Tips For Holiday Seasonal Hiring During The Pandemic
“While seasonal hiring will be uniquely challenging for retailers this year, it doesn’t have to be a pain point. Use 2020 as an opportunity to innovate your business and make processes more agile for today and holiday seasons to come. The challenges today will pave the way for a more streamlined and productive workforce.”

WorkJam Expands Leadership with the Addition of Frontline Workforce Tech Visionary Rich Halbert
“WorkJam is the clear market leader for digital workplace technology for the frontline workforce,” said Rich. “My passion is to build technology that can impact the lives of the world’s 2+ billion frontline workers and I am thrilled to be joining WorkJam which has created industry-leading solutions tailored to these worker’s needs. I look forward to joining the many industry experts that make up WorkJam’s talented team.”

Four Steps For More Improved, Informative Employee Communication
“By investing in employee engagement, you invest in the success of your business. Now more than ever, it’s time to stop thinking about your front-line employees as the people who execute your company’s mission and start thinking about them as partners in driving your organization forward.”

How to Train Workers in a New Industrial Revolution
“Given the importance of AI, automation, and the mobile internet, modern employee training techniques are vital for remaining competitive in manufacturing. Without the flexibility of digital training tools, it will become increasingly difficult to attract, train or retain skilled employees—both now and for the foreseeable future.”

WorkJam’s new health check tool promotes employee safety as businesses reopen
“WorkJam, a mobile and web-based digital workplace, has created a health check tool designed to help reduce the risk of contracting coronavirus as employees return to the physical workplace.”

WorkJam launches ExpressPay functionality to provide better access to earned income
“The addition of ExpressPay into the WorkJam Digital Workplace continues our commitment of being the most complete frontline digital workplace on the market,” said Vincent Drouin, VP Corporate Development of WorkJam. “WorkJam’s unified solution improves the customer experience by improving the employee experience. By streamlining functionality like scheduling, communication, training, task management, and better access earned income into a unified application for employees across a wide range of industries, WorkJam enables companies with non-desk workers to achieve outsized operational improvements, foster collaboration, build their culture, and discover new ways of doing business.”

Upgrading Employee Engagement
“Tasks have always existed, whether they’re on a checklist or a store walk or an audit,” Eadie notes. “What’s really important now is that they can’t be separate from communications. We typically see adoption around 87% weekly active users. Traditional intranets, just by the way, generally have a below 20% weekly average user rate.”

Combining capabilities from both platforms provides grocers with the operational toolkit necessary to rapidly deploy profitable ecommerce strategies
“Tasks have always existed, whether they’re on a checklist or a store walk or an audit,” Eadie notes. “What’s really important now is that they can’t be separate from communications. We typically see adoption around 87% weekly active users. Traditional intranets, just by the way, generally have a below 20% weekly average user rate.”

WorkJam Launches Next-Gen Health Check Analysis Tool
“Now more than ever, frontline staff are looking to their employers for guidance and protection,” says Paul Wyatt, VPof Product Management at WorkJam. “The employers that are able to provide a high level of leadership and assurance to their staff will come out of this crisis with healthy, engaged, and loyal employees. As an extension of WorkJam’s long-standing value of improving the livelihoods of frontline employees, we’re proud to support our customers with the technology needed to create safe work environments now and in the future.”

Shell Oil Achieves Real-Time Crisis Communication With Its Frontline Employees
“We are also now using the data we’re gathering from WorkJam’s new Data Studio reports. This allows us to be really targeted in our communication,” Williams shared. “When are we seeing the most users in the app? When can we communicate? When are they most receptive to the right messaging and media type? Having these kind of insights that are actionable are critical to an organization like ours.”
Currently, 30,000 of Shell’s service champions are live on the WorkJam platform. As the company launches into four additional markets this year, that number will double, according to Williams.

WorkJam Raises $50 Million Series C to Meet Growing Demand For Digital Workplace Solutions for Frontline Employees
“An upcoming Forrester Consulting Total Economic Impact™ (TEI) study commissioned by WorkJam highlights the potential return on investment (ROI) that organizations realize by deploying WorkJam’s Digital Workplace Platform for frontline workers. The study found that organizations using WorkJam achieve payback on their investment in the solution in less than six months and a three-year return on investment (ROI) of 410%. The study concludes that for an example organization of 50,000 frontline workers this equates to cost-savings, productivity and employee retention improvements of over $30.5 million USD over three years.”

President: Avoid Gatherings of 10 or More People
“The limitations on restaurants are predicted to have a significant effect not only on sales, but also employees. According to a WorkJam study, 49 percent of hourly workers are unable to pay utilities when they miss a shift, while 27 percent miss rent payments.”

What California’s Gig Economy Law Means for Worker Flexibility
“In turn, gig workers will expect more from their employers — including the same regular communication, training, and advancement opportunities that full-time employees enjoy. Ultimately, gig economy employers must adapt to the new market to compete with traditional employers or risk losing employees to the competition.”

What Retail Technology Needs To Do Next
“There are now some companies whose software focuses on store employees and frames the conversation about technology and store associates in new ways. Steven Kramer, CEO of Workjam, summed up what that technology can do. Workjam’s software is built for the “nondesk workforce.””

WorkJam Announces Acquisition of Forge
“WorkJam, the leading digital workplace solutions provider, today announces the acquisition of Forge, an on-demand staffing platform enabling multiple industries. This is WorkJam’s second acquisition of an innovative provider of Digital Workplace technology in the last 18 months as the company continues its accelerating momentum as the leading digital workplace for frontline employees.”

Hotels React as Coronavirus Spreads
“According to Tim Hentschel, CEO of HotelPlanner, the ongoing coronavirus crisis is a market event “blip” and he is encouraging investors to take advantage of the resulting consolidation in the travel industry.
“Our group travel industry has been hit particularly hard,” he said. “About 2 weeks ago we saw a slow down of about 30% in bookings in Asia and now that has increased to a 50% drop in bookings. Back when SARs hit, there were only an estimated 10 million outbound Chinese tourists. That number has exponentially increased over time and last year alone, there were an estimated 159 million outbound Chinese tourists. We know that the Chinese like to travel in groups, and a loss of 159 million tourists will make a significant impact on the tourism economy.””

WorkJam Partners with Scraffic to Improve Frontline Operations with Traffic Data
“WorkJam, the world’s leading digital workplace for frontline employees, today announced its partnership with Scraffic to deliver the industry’s most advanced digital workplace with real-time customer traffic data. The partnership gives companies the foundational tools to create and manage tasks, communication, training, and more, tied to real-time customer foot traffic — ultimately changing how businesses can operate.”

WorkJam Launches Next Generation Task Management Platform Advancing the Frontline Workforce Revolution
“WorkJam, the world’s leading digital workplace for frontline employees, today announced its partnership with Scraffic to deliver the industry’s most advanced digital workplace with real-time customer traffic data. The partnership gives companies the foundational tools to create and manage tasks, communication, training, and more, tied to real-time customer foot traffic — ultimately changing how businesses can operate.”

Woolworths adopt new digital workplace
Woolworths have digitised their employee communication, implementing digital workplace platform WorkJam. The retailer will use WorkJam across messaging, chat, training, surveys, polls, and more to drive better communication for its front-line employees and improve operational and productivity efficiency.

Woolworths Goes Live with WorkJam to Empower Employees and Boost Customer Experience
WorkJam Announces $35 Million Growth Financing from Silver Lake Waterman Funds will be used to fuel WorkJam’s strong growth amid accelerating adoption of its Digital Workplace platform MONTREAL, August 3, 2021 — WorkJam, the leading Digital Workplace for organizations with frontline employees, today announced $35 million in growth financing

Commentary: Preventing Employee No-Shows
“Rather than using traditional scare tactics to ensure employees never miss a shift, create a culture of empowerment by equipping workers with digital resources and tools that help them succeed.”

The peak of flu season is approaching. How can we protect nurses now?
The peak of flu season is approaching. How can we protect nurses now? With a total of 180 pediatric deaths reported to the CDC between October 2017 and May 2018 as a result of influenza, many are expecting the worst as we head into another flu season…

WorkJam Releases New Business Intelligence Solution for Detailed Insights into Frontline Employee Communication, Scheduling, and Engagement
“Rather than using traditional scare tactics to ensure employees never miss a shift, create a culture of empowerment by equipping workers with digital resources and tools that help them succeed.”

Does the gig economy have a future in grocery stores?
“One thousand individuals paid their way to the southern city in April and were treated to a day and a half of development, including a discussion with company leaders, a tour of headquarters, updates on the business and a presentation showing how their feedback had impacted the company. One lucky worker even won a car.”

Why It’s Time to Improve Employee Scheduling
“Helping manufacturing employees gain greater control in the scheduling process provides payoff for employers seeking to keep their best workers satisfied and engaged. By embracing a digital workplace solution, manufacturers can achieve better talent retention, increase compliance with union contracts, and create a more equitable and inviting workplace for employees.”

Green Growth Brands Uses WorkJam to Create Next Generation Employee Engagement Experience
“Within their first month, GGB had a fully operational digital workplace platform that can grow with their company, provide powerful employee insights, foster robust and efficient knowledge-sharing, and engage employees from the second they’re hired. The team reports the level of employee engagement has surpassed expectations, with staff posting photos, seeking advice, and sharing wins on communication channels.”

WorkJam Named a September 2019 Cool Vendor in Human Capital Management: Transforming Talent to Drive the Digital Workplace
“According to Gartner, “The digital workplace is causing organizations to reinvent talent management strategy. Application leaders can use this Cool Vendors research to evaluate the emerging ecosystem of technologies addressing broad-ranging talent transformation challenges.””

An Operational Shift: The Democratization of Restaurant Management Tasks
“Managerial favoritism takes a variety of forms, from better shifts to higher scheduling flexibility. These benefits may not be an intentional decision by managers, but they’re noticed by organizations who truly need optimized people — getting the right people scheduled at the right time. When it comes to cost, managers’ manual scheduling and administrative practices can hurt the balance sheet.”

How a Digital Workplace Helps Retailers Align Employee Scheduling With Union Regulations
“Ultimately, digital workplaces remove subjectivity from retail scheduling processes. By empowering employees with greater control over their own schedules and providing a more transparent scheduling process, digital workplaces help retailers comply with union contracts and create a more satisfying work experience for employees.”

Are retail HQs and stores suffering a communication breakdown?
“A 2017 white paper from digital workplace provider WorkJam based on a survey of 250 store, district and regional leaders across the U.S., found both technology and execution issues plaguing internal communications”

What predictive scheduling legislation means for your restaurant
“Ultimately, predictive scheduling laws represents a win-win for your restaurant. By adapting the way you manage shift schedules, you can improve your employees’ well being. And with a digital workplace to manage complexity, you can create opportunities for a more efficient and effective scheduling process.”

WHO Recognizes Burnout as ‘Occupational Phenomenon’
“The World Health Organization (WHO) this week said it now officially recognizes workplace burnout in the 11th edition of its International Classification of Diseases (ICD-11). This comes as the healthcare industry is seeing an increasing number of cases of clinician burnout.”

Avis Budget Group Unleashes the Power of Its Workforce Through New WorkJam and JDA Partnership
“Digital workplace provider WorkJam and JDA Software Inc. have partnered to enable employers to manage, optimize, engage and evolve their front-line teams from both the top down and the bottom up.”

WorkJam and JDA Announce Partnership to Empower the Workforce
“The partnership with JDA adds to the growing momentum behind WorkJam, a leading provider of frontline solutions that enable the digital workplace for large and mid-sized organizations. The WorkJam Digital Workplace platform streamlines staffing, communication, training, task management, and more into a unified application for employees across a wide range of industries, enabling companies with non-desk workers to achieve outsized operational improvements, foster collaboration, build their culture, and discover new ways of improving business.”

Employees welcome a bring-your-own-device policy, study finds
“As the unemployment rate hovers around 4% and the number of jobs available in the retail industry is on the rise, food retailers have been doing everything they can to keep a tight hold on their employees including innovative training methods and smoothing out bumps in communication and scheduling — which can be done through the use of mobile devices.”

Podcast: Easing the Financial Plight of Hourly Workers
“Hourly workers in retail and logistics are existing on extremely thin economic margins.”

‘Nurse hangover’ cures include self-service tools, communication
‘Nurse hangover’ cures include self-service tools, communication Nurses aren’t in control of their schedules, which can lead to staffing issues that affect patient care. Self-service tools like WorkJam ensure adequate shift coverage. Understaffing in healthcare doesn’t just apply to physicians. There is also a nursing shortage that…

MRM Research Roundup: Employee Frustration
Employees welcome a bring-your-own-device policy, study finds The following is an excerpt from Modern Restaurant Management’s Research Roundup. A new study reveals that more than half of hourly employees say their current role prevents them from maximizing their full potential at work. The new research from WorkJam…

Retailers make the best use of a key component of a great customer experience — store employees
Retailers make the best use of a key component of a great customer experience — store employees One day in Arkansas in 1984, a 17-year-old high school basketball player named Doug McMillon took a job unloading trucks at a Walmart distribution center. He’s still there, only now…

WorkJam study finds more than half of hourly employees are prevented from maximizing their full potential
WorkJam study finds more than half of hourly employees are prevented from maximizing their full potential The rise of personal smartphones in the service industry highlights the need for Bring Your Own Device (BYOD) policies MONTREAL, March 21, 2019 — A new study reveals that more than…

For hourly workers, the cost of missing just one shift can be staggering
“Ultimately, predictive scheduling laws represents a win-win for your restaurant. By adapting the way you manage shift schedules, you can improve your employees’ well being. And with a digital workplace to manage complexity, you can create opportunities for a more efficient and effective scheduling process.”

WorkJam study finds that for half of hourly employees, one missed shift means financial insecurity
WorkJam study finds that for half of hourly employees, one missed shift means financial insecurity Miscommunication and erratic scheduling practices are fueling financial instability in the hourly workforce Montreal, Canada — February 4, 2019 — A study reveals that for today’s hourly workforce, missing a single shift…

There Are Far-Reaching Financial Consequences For Missing Just A Single Shift, Study Shows
There Are Far-Reaching Financial Consequences For Missing Just A Single Shift, Study Shows The recent government shutdown illustrated how damaging the loss of a paycheck can be on those workers who are living paycheck-to-paycheck. But what about the millions of Americans who are living hour-to-hour? Released today, a new…

Digital Workplace Firm WorkJam Acquires Secure Communications Firm Peerio
Digital Workplace Firm WorkJam Acquires Secure Communications Firm Peerio Montreal-based digital workplace solutions provider WorkJam has acquired the Canadian secure communications provider Peerio Technologies together with its entire team. With growing mobility and the dispersion of workforces, WorkJam is a firm predicated on improving corporate communications to…

WorkJam to Acquire Peerio Technologies
WorkJam to Acquire Peerio Technologies WorkJam, the digital workplace solutions provider, today announces the completion of the acquisition of Peerio Technologies (“Peerio”), a provider of employee communication software with one of the most secure messaging and file sharing technology platforms on the market today. By acquiring Peerio and its entire workforce…

WorkJam Announces Acquisition of Peerio Technologies
WorkJam Announces Acquisition of Peerio Technologies Adds Leading secure messaging communication and file sharing to enhance team communication and workstream collaboration MONTREAL, Jan. 13, 2019 — WorkJam, the leading digital workplace solutions provider, today announces the completion of the acquisition of Peerio Technologies (“Peerio”), a leading…

WorkJam Accelerates Asia Pacific Expansion with Key Executive Appointment
WorkJam Accelerates Asia Pacific Expansion with Key Executive Appointment World leading digital workplace provider brings on retail industry visionary Andrew Myers to drive the company’s continued expansion in Australia and Asia Pacific Montreal, Canada — December 18, 2018 – WorkJam, a leading digital workplace solutions provider, today…

Food manufacturing is hungry for workers
Food manufacturing is hungry for workers It’s a good time to be an employee on the front lines of a large food manufacturing company. Unemployment is at a 17-year low and demand for food processing is increasing. An additional 4.6 million manufacturing jobs will be added to…

4 ways to keep employees engaged during the holiday season
4 ways to keep employees engaged during the holiday season The holiday season presents numerous challenges for managing labor, one of which is scheduling. This is the time of year when employees tend to request off work, whether it be for travel or family obligations. And…

5 overlooked keys to attracting, retaining great workers (and keeping them beyond the holidays)
5 overlooked keys to attracting, retaining great workers (and keeping them beyond the holidays) As 2018 winds to a close, the lowest unemployment rate in almost 50 years seems like cause for celebration. But for bosses battling for talent on the front lines — particularly in…

Need to Hire Teens? Create a Real Community
Need to Hire Teens? Create a Real Community According to Pew Research, just 35 percent of teens now get a summer job and only 28.7 percent of 16- to 19-year-olds have a year-round job. That’s far down from 2000, when 51.7 percent of teens had a…

Reducing Stress for Nurses During Flu Season
Reducing Stress for Nurses During Flu Season The human toll of the 2017-2018 flu season can’t be overstated. The CDC received reports of some 180 pediatric deaths between October 2017–May 2018. Looking back over the past 15 years, 2017-2018 was the only season universally classified as a…

WorkJam Announces the Release of WorkJam Dynamic Documents
WorkJam Announces the Release of WorkJam Dynamic Documents WorkJam further enables organizations to unlock data within their existing IT systems making it securely available to the enterprise workforceMontreal, Canada — November 5, 2018 – WorkJam, the leading global Digital Workplace Platform, today unveiled Dynamic Documents – a module…

As Restaurant Chains End ‘No-Poach’ Policies, How Will Franchisees Retain Trained Employees?
As Restaurant Chains End ‘No-Poach’ Policies, How Will Franchisees Retain Trained Employees? Recently, eight major restaurant chains, including Applebee’s, Five Guys and Panera Bread, announced the elimination of “no-poach” clauses from contracts with franchisees.Designed to prevent employee turnover, “no-poach” policies allowed restaurant franchisees to restrict workforce…

Is Gen Z a Restaurant Worker Goldmine?
Is Gen Z a Restaurant Worker Goldmine? Just when the restaurant industry has figured out what millennials want, the next crop of employees is coming up. In fact, the industry may already be behind. “I feel like the industry in general could spend a little more time…

Maximizing Job Satisfaction Through Digital Workforce Management
Maximizing Job Satisfaction Through Digital Workforce Management Got dozens (or even thousands) of health care employees to coordinate? An online environment can be a helpful tool. Two-thirds of U.S. workers between ages 22-37 — the millennial generation — expect to decamp for a new job within the…

Enabling Middle Managers With Technology
Enabling Middle Managers With Technology An excerpt from CMSWire’s Essential Technologies for Building a Better Employee Experience. In many enterprises, the middle managers are the ones responsible for dealing with issues around employee experience as they are the ones that manage workers daily. “Middle managers have a…

Target Australia Wins Retail Innovation Champion of the Year Award with the help of the WorkJam Digital Workplace
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New WorkJam app aims at preventing nurse burnout
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Engagement Perks Up With The Launch Of WorkJam Rewards
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DMN Podcast: One on One with Mark Sadegursky of WorkJam
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WorkJam and Workforce Insight Announce Strategic Partnership to Deliver Digital Workplace Technology for Healthcare
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Retail Tech Podcast: Interview with Mike Zorn, WorkJam VP of Workplace Strategy
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WorkJam Announces the Latest Release of the WorkJam Digital Workplace Platform with Enhanced Strategic Workforce Communication
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2018 Technology Preview: How Retailers Can Use Predictive Analytics to Grow The Bottom Line
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WorkJam Unveils the Latest Release of its Next Generation Open Shift Marketplace Solution for Intelligent Crowdsourcing of Labor
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Combatting Unpredictability: How Hotels Can Comply with Fair Scheduling Laws and Drive Employee Engagement in the Process
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WorkJam Names Industry Leader and Visionary VP Of Workplace Strategy
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Bonus Content: Shell Empowers Employees With Technology
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Three Ways Hotels Can Use Training Tech to Enhance the In-Person Customer Experience
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WorkJam and Axsium Group Announce Global Strategic Partnership to Deliver Frictionless Workforce Management
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End-to-End Platform Helps Hoteliers Engage, Manage & Train Employees
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WorkJam Launches AI-Enabled Employee Self-Service Module Powered by Rollio
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3 Ways Restaurants Should React to the Overtime Rule Delay
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WorkJam Completes $12 Million Strategic Investment Round From Lerer Hippeau Ventures, Blumberg Capital, Founder Collective and NovelTMT
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WorkJam raises $12 million to communicate with hourly workers
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NRF’s Big Show Hits the Big Apple
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Video: How Employee Engagement is Driving Operational Excellence at Shell International
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WorkJam Releases Task Management to Further Extend Its Digital Workplace Platform
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Three Ways Wal-Mart’s Labor Scheduling Overhaul Will Transform Retail
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3 Ways Retailers Can Ward Off Employee Theft
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Study: Poor scheduling leads to high turnover, low ROI
Study: Poor scheduling leads to high turnover, low ROI Dive Brief: A new study from Workjam revealed that a great deal of hourly turnover may be directly tied to scheduling issues. According to the study, only 17% of retail managers feel their employees are “very motivated and…

WorkJam Study Finds Low Employee Engagement and Poor Staffing Practices Damaging Retailers’ Bottom Lines
WorkJam Study Finds Low Employee Engagement and Poor Staffing Practices Damaging Retailers’ Bottom Lines WorkJam’s new study finds retailers’ inefficient staffing processes and lack of adequate workforce engagement tools cause retailers to leave money on the table Retailers’ ongoing struggle to keep their hourly workforce happy and…

WorkJam Solves The Seasonal Labor Challenge By Helping Retailers Build an On-Demand Labor Pool
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Internet Retailing: Insight around the world
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Pressed for Time: Workers Want More Hours and More Stability
September-October 2016 Issue / Pan Demetrakakes / Retail Leader

Wal-Mart Tests Computerized Scheduling System
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How better employee engagement can combat disruptions in the service industry
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WorkJam Unveils the Next Generation of Employee Engagement
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How mobile employee tech boosts hourly worker engagement
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How To Engage Your Hourly Workforce: 3 ways internal communication can boost employee engagement
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Three Ways to Drive Associate Engagement Through Improved Communication
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The Best Employee Engagement Articles For January 2016
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Video: How Employee Engagement Improves Customer Engagement
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Five Fast Takeaways from NRF Big Show 2016
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Employee Engagement Tactics to Prevent Retail Workers from Jumping Ship
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WorkJam Announces “Channels” – Enabling Employers to Connect with their Workforce like Never Before
WorkJam Announces “Channels” – Enabling Employers to Connect with their Workforce like Never Before Channels become latest addition to the WorkJam Employee Engagement Platform WorkJam, the Employee Engagement Platform for the hourly workforce, today announced the introduction of WorkJam Channels, the next evolution in employer-employee communications. WorkJam…

3 Ways IT Can Solve Retail’s Labor Challenges
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3 Ways Restaurants Can Optimize Labor Efficiencies to Cut Costs
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How Retailers Can Avoid Scheduling Chaos This Holiday Season
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To Hire Millennials, Financial Advisory Firms Turn To Social Media
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Employee Turnovers Now At 26 Percent for Many Retailers
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Top HR Employee Scheduling Apps to Get You Through the Holiday Season
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Paper Applications Keep Hiring Practices Stuck in the Past
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3 Ways Restaurants Can Optimize Labor Efficiencies and Cut Costs
3 ways restaurants can optimize labor efficiencies and cut costs Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem. According to a new study by WorkJam, an employee relationship management platform for the service…

For On-Call Retail Employees, Engagement Takes Time Off
For On-Call Retail Employees, Engagement Takes Time Off Practically every retail store currently has their ‘Now Hiring’ sign front and center in preparation for the holiday rush. But this season, many retailers will be operating differently than they’re accustomed to, as they will no longer utilize on-call..

Top HR Employee Scheduling Apps to Get You Through the Holiday Season
Top HR Employee Scheduling Apps to Get You Through the Holiday Season As holiday season approaches, your employees’ thoughts will often start to turn to vacations, time off, shopping, and anything but work. Conversely, for many companies, this is the busiest time of the year, when extra staff…

Three Ways Third-Party Partnerships Impact CX
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WorkJam study: Unpredictable schedules increase turnover
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3 Ways to Make the Most of Obama’s Overtime Rule Change
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Unpredictable Schedules Can Erode Worker Loyalty, Boost Turnover, Survey Says
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Urban Outfitters Is Ending On-Call And Last-Minute Scheduling
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Does your boss jerk you around on your work schedule?
Does your boss jerk you around on your work schedule? If you’ve seen Office Space, you’ll be familiar with boss Bill Lumbergh’s line: “Ahh, I’m also going to need you to go ahead and come in on Sunday, too.” If you haven’t seen the 1999 movie, and you’re…

Unpredictable Work Schedules: As Companies Shave Costs With Just-In-Time Scheduling, Workers, Regulators Fight Back
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Tech Tools Help Restaurants Recruit, Retain Workers
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Fiat Chrysler: Driving Degrees at Work
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How Grocers Can Accommodate Minimum Wage Hikes
How Grocers Can Accommodate Minimum Wage Hikes Plans to bump up the minimum wage have kicked into high gear. Cities including Los Angeles, Seattle, New York and Chicago have already voted to increase the minimum wage to $15 by 2020. While these regulatory changes are a big win…

How Erratic Schedules Hurt Low-wage Workers
How Erratic Schedules Hurt Low-wage Workers As campaigns to raise the minimum wage find success across the country, erratic schedules have become the next front in the fight for workers’ rights. Gap is among several retail heavyweights to promise recently to make employees’ hours more predictable. Several…

Reinventing the Face of Your Frontline Through Digital Recruitment
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Taking Back Control Over Hiring Frontline Retail Workers
Taking Back Control Over Hiring Frontline Retail Workers Frontline employees play an indispensable role in shaping a retail customer’s experience. A friendly, knowledgeable, experienced and accommodating staff member can be the difference between a one-time sale and a repeat shopper, making it critical for stores to hire and…

Overtime Pay Change: One More Reason to Automate Employee Scheduling
Overtime Pay Change: One More Reason to Automate Employee Scheduling. Obama overtime pay change adds to scheduling complexity for employers Add it to the list of headaches that swirl around the often unappreciated yet vital task ofemployee scheduling. The overtime pay change recently issued by the Obama…

Time Bomb: New Overtime Regulations Mean Higher Labor Costs for Restaurant Operators
Time Bomb: New Overtime Regulations Mean Higher Labor Costs for Restaurant Operators When President Barack Obama announced a sweeping change to the country’s overtime pay law on June 30, the ripples from the first proposed adjustment in decades were immediately felt throughout the retail industry. To some employees…

Sick of Doing Everything by Hand? WorkJam Helps Retailers Streamline Scheduling
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Retail Council of Canada Awards Nation’s Brightest Start-Up as ReBoot Challenge Winner
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ERM Platform for Hourly and Contingent Workers
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WorkJam Named Best New Startup by Retail Council of Canada
WorkJam Named Best New Startup by Retail Council of Canada WorkJam, a cloud-based employee relationship management platform for the hourly workforce, is pleased to announce that this week at the STORE 2015 conference, the Retail Council of Canada named WorkJam the winner of the ReBoot Challenge and presented…

Minimum wage hikes: The best option for retailers?
Minimum wage hikes: The best option for retailers? On May 19, Los Angeles became the latest city to raise the minimum wage for hourly workers. The $15 figure kicks in by 2020, and after that the hourly rate is indexed to the rate of inflation. The city joins Maryland…

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WorkJam Launches Employee Relationship Management Solution
WorkJam Launches Employee Relationship Management Solution Since the 1970s the number of hourly workers in the United States has been increasing, and according to the Labor Department, it now accounts for three in five Americans. With millions of workers being paid hourly, businesses have been looking for a…

Lives in Limbo: The Challenge of On-Call Work Shifts
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Are Uber-Risks Worth Partnering With the Sharing Economy?
Are Uber-Risks Worth Partnering With the Sharing Economy? Connect the dots between one report (about consumer preferences) and another trend (about retailers partnering with sharing economy companies), and you apparently have a trend that should get brand vice presidents’ concerned. That’s the argument being made by Steven Kramer…

From Hybris Veterans, WorkJam Aims to Solve Retail Scheduling
From Hybris Veterans, WorkJam Aims to Solve Retail Scheduling WorkJam launched what it describes as the first employee relationship management platform to solve critical problems in the hourly work economy and create huge economic benefit for businesses and advance the well-being and prosperity of hourly workers. With…

WorkJam launches Employee Relationship Management Solution to Transform Hourly Work Economy
WorkJam launches Employee Relationship Management Solution to Transform Hourly Work Economy WorkJam to Help Businesses Drive Profitability While Improving the Lives of Millions of Hourly Workers WorkJam is pleased to announce the launch of the first employee relationship management platform to solve critical problems in the hourly work…