
Unlocking Secrets to Optimised Business Operations
David Rogers joined Rethink for a podcast to discuss how organisations can optimise business operations by streamlining communication, empowering employees, and simplifying task management.

ReThink Productivity Podcast – Driving Digital Transformation
Part 1 of 3: WorkJam recently joined ReThink Co-Founder, Simon Hedaux, to discuss productivity and efficiency. The three-part podcast series showcases how frontline operators are connecting their frontline in the face of global challenges.

4 Strategies to Increase Frontline Productivity this Holiday Season
High productivity is the primary goal of the holiday season, regardless of your hiring strategy. So let’s talk about boosting productivity.

Become an Employer of Choice: Flexible Schedules & Pay
Flexible schedules and flexible pay drive employee loyalty. More than benefits, self-service scheduling and early access to earned wages make you an employer of choice.

Save Your Managers 2 Hours Every Week With More Efficient Scheduling
Scheduling woes can leave frontline or field managers longing for their own vacations. Blog 1 in a 3 part series about summer scheduling.

The Secret to Engaging Your Frontline and Boosting Profitability: Lessons from Good Jobs Institute and WorkJam
“This is a paradigm shift… and it really puts your customer at the center of how you win and how your frontline teams help you do it”, Sarah Kalloch, Co-Founder and Executive Director of the Good Jobs Institute.

Future Stores West – Associate Experience
Margins are shrinking. Labor costs are increasing. How do you sell more with less?
Join WorkJam at Future Stores to talk about boosting business outcomes by leveraging your frontline associates.

Tools to Build a Good Jobs Strategy
June 26: Good Jobs Institute, and WorkJam will discuss how organizations can take steps to create “good jobs”, what role tech plays in the future of frontline work, and what the future holds for companies that invest in their frontlines.

Loss Prevention and Beyond: How WorkJam Enhances Retail Operations
Effective loss prevention measures are crucial for protecting retail profits and maintaining operational integrity. WorkJam mitigates loss prevention risks in addition to optimizing other aspects of retail operations.

Food for Thought: How Frontline Digital Transformation Improves Food Processing
Simple workflow improvements give the ability to identify and avoid bottlenecks that impact quality, yield, and throughput.

Elevate your frontline employee experience (EX) and you will elevate your business
Employee Experience is directly related to increased revenue, competitive differentiation in market, and improved Net Promoter Score (NPS). Learn if you’ve left money on the table.

Streamlining Frontline Operations: Why WorkJam Outperforms Yoobic for Complex Organizations
WorkJam’s highly customizable platform allows employers to tailor the app to meet the specific needs of their business, including target audiences, deep analytics, branding, workflows, and permissions.

Shift Management: Flexibility for your Frontline
Absenteeism costs enterprises millions of dollars every year. Loss of sales and productivity are minimized when locations are fully staffed. If you are not using WorkJam, your employees have limited options. Even if they have a mobile shift management tool, they can likely only swap shifts directly with another employee, a 1-to-1 trade.

Happy Earth Day from WorkJam
Since all actions count, we wanted to share some ideas (big and small) that have an impact. To put our money where our mouth is, WorkJam has planted 106 trees planted on behalf of the 106 WorkJammers that joined us in 2022!

Delivering the Last Mile of Workforce Management (WFM)
WorkJam helps employers manage their frontlines in ways that Microsoft Teams cannot. Tailored to the needs of frontline workers, WorkJam is purpose-built for the frontline workforce.

WorkJam vs. Microsoft Teams: Why WorkJam is the Better Solution for Managing Frontline Workers
WorkJam helps employers manage their frontlines in ways that Microsoft Teams cannot. Tailored to the needs of frontline workers, WorkJam is purpose-built for the frontline workforce.

Podcast: Scaling Customer Satisfaction Through Employee Engagement
WorkJam’s Andy Nicholas joined Melissa Gonzales on her Market Scale podcast to discuss employee experience and its direct tie to customer satisfaction.

Connecting the Frontline
Why is ‘connecting the frontline’ a universal initiative in boardrooms around the world? Complexity and the bias to fix our own problems (desk-workers solving desk-worker problems) has left frontline workers behind. But, 52% of enterprises who invest heavily in their frontline experience double-digit revenue growth.

10 Ways WorkJam’s Super App Helps Unlock Productivity Better Than Beekeeper
WorkJam and Beekeeper are two popular digital frontline tools that offer businesses improved employee engagement and boosted employee retention. WorkJam is taking a deeper dive into the digital frontline workplace landscape to help decision makers understand the key differentiators between WorkJam and Beekeeper.

What is a ‘frontline employee’?
Frontline employees have many names: hourly workers, associates, casual workers, etc. Frontline workers are essential to delivering brand promises, from selling food and goods to producing and shipping widgets to proving patient care and everything in between.

Future of Frontline Work
Many non-desk workers have been left out of the digital revolution that has brought benefits to desk workers. Many were furloughed or lost their employment during Covid lock downs. As a result, many are rejecting frontline jobs, and employers are struggling.

How to Build an Effective Employee Wellness Program for the Frontline that Impacts for Your Business
Employee wellness encompasses the mental, physical, financial, and emotional health of employees. A successful employee wellness program not only increases employee satisfaction, it leads to increased productivity and happiness. The wellbeing of employees is a part of the employee experience (EX) — and a good employee experience improves business outcomes.

Flexibility is No Longer a Dream
Frontline work needs to be both physically present and work when the rest of the world is relaxing and having fun. But what if we redefined the fantasy world of flexible work? Our frontline teams are not expecting this fantasy world where they can work whenever and wherever, but they do live in a world where life happens, things come up, and events are planned. What they want is the flexibility to easily swap, drop, and pick up shifts.

Why You Need to Pull the Employee Experience Lever
The WorkJam commissioned Forrester study confirms what our partners and clients know — a Digital Frontline Workplace increases productivity and leads to better business results.

New Year, New System
When we think about the success of a frontline organization, there are a lot of factors, but two big ones are employee retention and an efficient system for task completion. These two things really go hand-in-hand: happy employees are much more productive and proactive, and your employees won’t be happy if they are drowning in unorganized tasks.

2022: WorkJam Wrapped
WorkJam turned up the volume in 2022. Check out all we achieved this year in our first-ever WorkJam Wrapped video!

‘Tis the Season for Frontline Work
Scheduling is complicated. It is like putting together a puzzle where the pieces are constantly moving and never fit quite right. The puzzle gets even more complex when you look to optimize for traffic, sales goals, and guest satisfaction rather than merely optimizing for coverage.

Webinar: Increasing Frontline Retention through a Culture of Learning
Join WorkJam and Go1 for a webinar on November 30th at 2:00PM EST.

Asking for frontline feedback is the key to unlocking orchestration
A simple, yet powerful act that, ironically, we talk about often as frontline business leaders but rarely do enough of ourselves. On the two-way street of communication, too much time is spent behind the wheel driving organizations one way, all the while blocking both lanes.

Your frontline is playing the telephone game and it’s killing your productivity
Two-way communication enables frontline productivity. A game of telephone where you tell everyone the same message at the same time.

How Consolidating Systems Boosts Productivity
The average employee spends 9% of their time switching between apps. When it comes to consolidating technologies, people often see this as eliminating software, with WorkJam it’s about increasing productivity, saving money, and improving employee engagement.

Frontline Communication and Safety During a Hurricane
Helping your frontline be better prepared for natural disasters begins by implementing a communication plan. This includes an easy way to connect, and what better way than straight to their personal devices?

Ease the burden on your managers by connecting your frontline
It doesn’t matter what industry – retail, healthcare, manufacturing – almost everywhere you go, you’re going to find managers who no longer have the time to manage. Managers are wearing many hats but their multitasking is becoming multi-taxing.

How Digital Task Management Helps Grocers Combat the Labor Shortage
According to a recent survey from Gartner, almost 70% of frontline organizations say labor shortages and employee turnover are the biggest obstacle they’re facing right now. Since grocers are a key part of the frontline category, they’re obviously feeling that pinch. Grocers can win this battle with a digital frontline workplace like WorkJam.

The Future of Frontline Work: How to Build Trust with Your Gen Z Workforce
It’s not rocket science. It’s evolution. Gen Z is very loudly telling you they’re rejecting old ways of work and being managed, and they’re not interested in working for companies that refuse to adapt to the times. You don’t have to take our word for it – just look at the empty schedule you have pinned to the backroom bulletin board.

Train your frontline NOW to prepare for the holiday staffing shortage
It’s time to start planning for the busy holiday shopping season. It may be quiet now but how do you make sure your frontline is ready when business picks back up again? You train. And then you train some more.

Quiet Quitters Are Looking for Meaning at Work. Let’s Help Them Find It.
At WorkJam, we’ve seen this long before there was a kitschy name for it. It’s something frontline employees have been experiencing for a long time and it’s the reason we exist in the first place. Our mission is to revolutionize the way HQs connect with their frontline and create happy, engaged employees. Let’s face it. Happy, engaged employees usually don’t quit. Quietly or otherwise.

3 Reasons why training is your best defence against the labor shortage
Every time a frontline worker quits, it costs organizations $10,500 to replace them. Yup. You read that right. That’s $10,500 every time a member of your workforce quits. Frontline workers often want to grow in their careers. By providing them with a digital frontline workplace that includes training, your chances of keeping members of your workforce longer increases ten-fold.

How to Triumph the Labor Shortage in Healthcare: 1 Solution, 2 Examples
According to the U.S. Bureau of Labor Statistics, the current labor shortage will get worse before it gets better. The need for registered nurses will increase by 9% within the next ten years, adding 194,500 unfilled positions every year. But it’s not all doom and gloom.

What happens when you connect your frontline? PRODUCTIVITY AND INCLUSION!
Frontline workers are the heart of both the economy and society. Their core functions are the driving force of our sanity. And yes, they deserve a standing ovation. They also deserve the right tools to help make their jobs easier and more enjoyable.

Let’s Talk About the Elephant in the Room
If you want a happier and engaged frontline, you need to support them with the tools they need to feel valued while providing them with opportunities to learn in the flow of their daily activities. This not only boosts their competencies, but also their confidence and sense of self-fulfilment at work.

Join the Frontline Workplace Revolution
What exactly is a frontline workplace revolution? Before we answer that – and even before we mention why it’s important – let’s first give a high five to all our frontline workers out there, shall we? Since the beginning of the pandemic, our frontline workers have kept our grocery shelves…

Keep a Pulse on What’s Important to Your Frontline by Hearing from Them Directly
Frontline workers are the heart of both the economy and society. Their core functions are the driving force of our sanity. And yes, they deserve a standing ovation. They also deserve the right tools to help make their jobs easier and more enjoyable.

Reduce turnover with the right employee retention plan (you’ll be glad you did!)
When it comes to workflow, the pandemic has changed your frontline’s expectations. We consider this a new beginning for both employees and their employers, in turn changing the narrative from “issues” to “opportunity.”

5 Tips to Help Improve the Mental Health of Your Frontline
According to the World Health Organization (WHO), depression and anxiety are costing the global economy $1 trillion per year in lost productivity. That’s a lot of cha-ching! Here are 5 tips to improving the mental health of your team.

Labor Shortage -vs- Employee Retention: Where Does Your Company Fall?
According to the U.S. Bureau of Labor Statistics, a new record was reached when 4.3 million Americans quit their jobs in August 2021. Yikes! The good news is that there’s some insightful data out there that talks about when and why employees are most likely to leave their jobs.

Optimizing the critical link in the Chain
By Andrew Myers The global pandemic has taken its toll on everyone – but frontline workers have been impacted most severely: burnout, and financial strain have led to career reassessment and subsequently the Great Resignation. With the labour market as challenging as it is, employee retention could not be more critical – particularly for frontline […]

3 Battle Tested Ideas to Win the War for Talent
The absence of a real strategy for employee attraction and retention is no longer an option. So what’s an organisation to do? Recently WorkJam conducted a few surveys…

RLF: Stuck Between a Rock and Hard Place
WorkJam Managing Director (APAC), Andrew Myers, presented a keynote, ‘Stuck between a rock and hard place,’ at the Retail Leaders Forum in Australia in March.

Women’s History Month
To celebrate Women’s History Month, WorkJam is highlighting women who make a difference within our community — executives, developers, designers, customer success team members, etc.

Future-Proofing Your Organization Starts with Your Technology Investments
One of the report’s key recommendations is for companies to adopt communication apps that “reduce technology overlaps and conflicts.” This can be accomplished by

Black History Month
In celebration of Black History Month, WorkJam has dedicated our internal weekly newsletter to Black voices, history, and resources. We’re proud to support local causes and businesses and have prepared a few resources worth checking out.

Are Silos Killing Your Internal Comms?
Why you should combine organizational and operational communications?
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3 Steps to Help Improve Internal Employee Comms
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3 Ways to Fix Your Labor Shortage
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What is Employee Enablement?
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The Workforce Management Solution to Challenges in the UK
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The Next Phase in Healthcare is Fully Integrated
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How to Prepare Your Workforce for Black Friday and Cyber Monday (BFCM) 2021
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5 Ways to Survive the Labor Drought
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Podcast: Customer Experience
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Employee Appreciation Day
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5 Ways to Make Your Store Visits More Effective
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The Adoption Options Software solutions are ubiquitous in any workplace, but the constant concern is always: Will workers adopt it?

Podcast: Task Management
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The Future of Retail in a Post-Pandemic World
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Lead from the Front: How a real-time connection to your Frontline is Critical to any successful Digital Transformation Programme
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How a Digital Workplace Can Help Your Food Service Business
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4 Best Practices for Mobile-First Employee Engagement
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How Hourly Digital Workplace Platforms Can Unify Brand Messaging
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Employee Privacy: Four Ways Digital Workplace Platforms Help Make It a Top Priority
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Is BYOD right for my organization?
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A Higher Standard: The Digital Workplace
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NRF 2018 Recap from Steve Kramer, CEO of WorkJam
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How the Service Industry Can Bring Scheduling Practices Into the 21st Century
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How Retailers Can Reduce the Negative Effects of Turnover
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How Employee Engagement Can Help Hotels Gear Up For The Summer Rush
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Visit Us at HRTech Conference!
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A Tech Solution to the Minimum Wage Debate There’s a lot of debate over the minimum wage out there and with good reason.

Transforming the Hourly Job Market
Transforming the Hourly Job Market Summer is coming. Over the next 4 months, millions of American and Canadian students will be hunting for that