Digital Workplace Blog

Your source for thought leadership, best practices, stories, and original research on how the digital workplace is driving operational efficiencies and cultivating a legendary culture.

Flexibility is No Longer a Dream

Frontline work needs to be both physically present and work when the rest of the world is relaxing and having fun. But what if we redefined the fantasy world of flexible work? Our frontline teams are not expecting this fantasy world where they can work whenever and wherever, but they do live in a world where life happens, things come up, and events are planned. What they want is the flexibility to easily swap, drop, and pick up shifts.

Why You Need to Pull the Employee Experience Lever

The WorkJam commissioned Forrester study confirms what our partners and clients know — a Digital Frontline Workplace increases productivity and leads to better business results.

New Year, New System

When we think about the success of a frontline organization, there are a lot of factors, but two big ones are employee retention and an efficient system for task completion. These two things really go hand-in-hand: happy employees are much more productive and proactive, and your employees won’t be happy if they are drowning in unorganized tasks.

2022: WorkJam Wrapped

WorkJam turned up the volume in 2022. Check out all we achieved this year in our first-ever WorkJam Wrapped video!

‘Tis the Season for Frontline Work

Scheduling is complicated. It is like putting together a puzzle where the pieces are constantly moving and never fit quite right. The puzzle gets even more complex when you look to optimize for traffic, sales goals, and guest satisfaction rather than merely optimizing for coverage.

Webinar: Increasing Frontline Retention through a Culture of Learning

Join WorkJam and Go1 for a webinar on November 30th at 2:00PM EST.

Asking for frontline feedback is the key to unlocking orchestration

A simple, yet powerful act that, ironically, we talk about often as frontline business leaders but rarely do enough of ourselves. On the two-way street of communication, too much time is spent behind the wheel driving organizations one way, all the while blocking both lanes.

Your frontline is playing the telephone game and it’s killing your productivity

Two-way communication enables frontline productivity. A game of telephone where you tell everyone the same message at the same time.

How Consolidating Systems Boosts Productivity

The average employee spends 9% of their time switching between apps. When it comes to consolidating technologies, people often see this as eliminating software, with WorkJam it's about increasing productivity, saving money, and improving employee engagement.

Frontline Communication and Safety During a Hurricane

Helping your frontline be better prepared for natural disasters begins by implementing a communication plan. This includes an easy way to connect, and what better way than straight to their personal devices?

Ease the burden on your managers by connecting your frontline

It doesn’t matter what industry – retail, healthcare, manufacturing – almost everywhere you go, you’re going to find managers who no longer have the time to manage. Managers are wearing many hats but their multitasking is becoming multi-taxing.

How Digital Task Management Helps Grocers Combat the Labor Shortage

According to a recent survey from Gartner, almost 70% of frontline organizations say labor shortages and employee turnover are the biggest obstacle they’re facing right now. Since grocers are a key part of the frontline category, they’re obviously feeling that pinch. Grocers can win this battle with a digital frontline workplace like WorkJam.