Sep 24, 2026
Shadow AI is the New Security Incident on Your Frontline
Workers at over 90% of companies use personal AI tools for their jobs, often without IT's knowledge. Tony English explains...
Sep 21, 2026
Employee Privacy for Hourly Workers: 4 Ways a Digital Workplace Protects It
Group texts expose hourly workers' phone numbers and days off. Here are 4 ways a digital workplace keeps frontline communication...
Sep 16, 2026
3 Ways to Extend the Value of Your WFM System on the Frontline
Your WFM system forecasts demand and builds schedules. Here are 3 ways to extend its value on the frontline, without...
Sep 09, 2026
The Autonomous Frontier: Unlocking the Power of AI Agents for the Frontline Workforce
AI Agents are transforming frontline work from reactive tools to becoming proactive teammates. Here's how.
Sep 04, 2026
Shift Management: Flexibility for Your Frontline
Absenteeism costs enterprises millions of dollars every year. Loss of sales and productivity are minimized when locations are fully staffed....
Sep 02, 2026
Employee Gamification: What Works on the Frontline, and What Backfires
What employee gamification is, which mechanics work on frontline and hourly teams, where it backfires, and how to measure it....
Aug 31, 2026
The Best-Store Fallacy
Best-store replication keeps failing in retail. NBER research on store productivity shows why, and what a learning system does instead.
Aug 25, 2026
Tips That Changed the Way I Deliver Employee Communications
Discover why traditional internal comms fail frontline workers. Read 3 practical publisher tips to turn your messages into high-impact campaigns.
Aug 24, 2026
Why Frontline Employee Communication Breaks at Campaign Execution
Frontline employee communication tells people what changed. It does not move them through the training, tasks and approvals a campaign...
