Jan 20, 2017

Video: How Employee Engagement is Driving Operational Excellence at Shell International

WorkJam CEO, Steven Kramer and Henry Fadullon, General Manager of Shell Retail Operational Excellence revealed at NRF 2017  how employee engagement is changing the retail experience for Shell, its customers, and its employees alike. They highlight the importance of empowering and engaging the frontline in the digital age.

Exhibitor Insights / NRF

Recent Posts

Jun 05,2025

WorkJam Brings Next-Gen AI to the Frontline Workforce with Google Cloud

WorkJam, announces an expansion of its strategic collaboration with Google Cloud to deliver enterprise-ready AI solutions built specifically for frontline teams. WorkJam already offers AI Agent, powered by Google’s Gemini models and cloud infrastructure, which is revolutionising how frontline organizations operate—bringing intelligent automation, productivity, and engagement to a new level and this feature will be the first of an innovative road map that will be AI-driven.

Apr 30,2025

Industry Research Reveals Retailers Must Rethink Workforce Strategy to Weather Economic Pressures

WorkJam has released new survey findings showing that UK retailers fear a looming workforce crisis. Over half (53%) have already frozen recruitment due to government budget pressures, and nearly 60% expect to make redundancies within six months. As frontline teams face growing pressures, 76% of retailers admit their workforce management needs improvement, yet many still lack basic tools to support staff, optimise scheduling and relieve pressure on managers.