Rethink

Rethink and WorkJam collaborate in EMEA to deliver operational transformation for retailers. Rethink’s consulting expertise in benchmarking, process redesign, and organizational change ensures enterprises are well-prepared for workforce transformation. WorkJam provides the technology to coordinate frontline workflows and communications communication, training, flexible shift management integrated with workforce management systems, and tasks. Together, we enable retailers to reduce costs, improve execution consistency, and enhance frontline engagement across their store networks. Rethink’s store operating model design and benchmarking reveal where process drift undermines experience. The digital frontline workplace for employees and leaders then codifies playbooks, reinforces standards, and tracks progress at pace. For HR leaders, this means reduced turnover, stronger engagement, and streamlined compliance. Operations leaders gain consistent execution, visibility, and reduced complexity across locations. IT leaders benefit from secure integrations, simplified governance, and scalable deployment. Together, these outcomes strengthen business performance while improving the employee and customer experience.