Store Associate Pressure Is Mounting. How Are Retailers Responding?

New insights reveal how UK retailers are adapting store operations in 2025 — and where change is still urgently needed.

At the 2025 Retail Technology Show in London, UK retail leaders shared first-hand how recruitment freezes, rising labour costs, and reduced field support are reshaping the frontline.

Get the full RTS Insights Report to uncover:
The widening gap between strategy and store execution
Where outdated systems are introducing new operational risks
How modern workforce tactics are helping stabilise store associate teams

See where the future of store associate work is heading — and what actions are gaining traction.

Download the Report