The Hospitality Industry Needs WorkJam
The hospitality sector is at a crucial crossroads. At the UK Hospitality Tech Show, WorkJam surveyed 150 leaders from the industry and uncovered key insights that reveal the urgent need for technology to better support frontline workers.
Here's why digital transformation is no longer optional:
- Investment in Frontline Tech is Lacking
Over 76% of hospitality leaders agree that organizations need to invest more in frontline technology, yet 30% struggle with budget constraints while 25% feel the complexity of deploying solutions is a major obstacle. - The Employee Experience Gap
Despite 71.7% agreeing that a better employee experience improves customer satisfaction, over half (53.9%) of respondents don’t know how their employee experience impacts their bottom line.
- Manual Processes Are Holding You Back
Only 25% of hospitality businesses have a fully orchestrated workforce, while over 41% are relying on manual processes or no formal system at all—a surefire way to lose efficiency and satisfaction.
How WorkJam Bridges the Gap
- Future-Proof Solutions – Our Workforce Orchestration® platform consolidates scheduling, task management, and communication tools for seamless operations.
- Boost Employee Engagement – Connect your teams with real-time tools, multiple language options, and a single digital workplace. Empower culture, drive efficiency, and create happier employees.
- Drive ROI and Customer Experience – WorkJam delivers a 410% ROI by improving workforce productivity and reducing costly turnover—key to creating exceptional guest experiences.
It’s time to stop playing catch-up and start orchestrating a frontline workforce that hits every note. WorkJam your workforce today.