At the Retail Leaders Forum, WorkJam shared how leading retailers are closing the loop between real-time customer feedback and frontline execution – improving both customer satisfaction and employee engagement. 

See how feedback, analysed by AI, can trigger real-time actions for your frontline teams – so you can improve experiences, recognize top performers, and boost operational efficiency. 

Key takeaways from the session: 

• How AI-analysed customer feedback can be instantly turned into tasks for store teams to take immediate action. 

• Why real-time employee recognition based on positive feedback drives engagement and retention. 

• How automating feedback workflows helps brands deliver more consistent customer experiences.