Industry Research Reveals Retailers Must Rethink Workforce Strategy to Weather Economic Pressures

WorkJam has released new survey findings showing that UK retailers fear a looming workforce crisis. Over half (53%) have already frozen recruitment due to government budget pressures, and nearly 60% expect to make redundancies within six months. As frontline teams face growing pressures, 76% of retailers admit their workforce management needs improvement, yet many still lack basic tools to support staff, optimise scheduling and relieve pressure on managers.

WorkJam Partners with Rotageek to Simplify Employee Management

WorkJam has announced a partnership with Rotageek to simplify schedule management and empower employees in a unified experience. The partnership will combine WorkJam’s cutting-edge task management, communication, schedule self-service and learning features with Rotageek’s scheduling engine to manage labour and demand more efficiently.

Legion Technologies and WorkJam Join Forces to Elevate Frontline Workforce Operations

Legion Technologies announced a strategic partnership with WorkJam to advance frontline workforce operations. By integrating WorkJam’s Total Workforce Orchestration® platform with Legion’s AI-driven labor optimization capabilities, the partnership offers a unified system that empowers businesses to enhance task management, boost operational efficiency, and elevate the employee experience.

Diane Randolph Joins WorkJam Board of Directors

WorkJam announced the appointment of Diane Randolph, the former Chief Information Officer (CIO) of Ulta Beauty, to the company’s Board of Directors. Randolph, a seasoned retail and technology executive, brings decades of leadership experience in digital transformation, omnichannel strategy, supply chain innovation, and customer engagement.

WorkJam Named Winner of the 2024 World Future Award for Innovation in Workforce Management

WorkJam is proud to announce its recognition as a 2024 World Future Award winner for Innovation in Workforce Management. This prestigious accolade underscores WorkJam’s commitment to transforming the frontline experience by empowering businesses with cutting-edge solutions that enhance productivity, engagement, and operational efficiency.

WorkJam Launches Data-as-a-Service to Empower Smarter Decision-Making and Drive Frontline Success

WorkJam, the leading digital frontline workplace solution, announced the launch of its new Data-as-a-Service (DaaS) offering, designed to provide customers with critical access to their valuable business data. This new feature unlocks powerful reporting capabilities, enables smarter decision-making, and strengthens WorkJam’s position as an open, extensible platform that drives innovation.

WorkJam Adds AI Chatbot and Livestream Video to Empower Frontline Workforce

WorkJam, the leading digital frontline workplace solution, today announced two new features—an AI chatbot and a "Live Streaming" video tool—designed to enhance communication, streamline operations, and empower businesses and their frontline teams. These updates further solidify WorkJam’s position as a leader in frontline workforce management tools. They make it easier for companies to engage, train, and support their employees in real time while improving efficiency and productivity across operations.