PROFESSIONAL SERVICES

Cut the Complexity. Connect Every Project, Every Stakeholder.

WorkJam Professional Services ensures your implementation is smooth, strategic, and built for long-term success. Our expert team delivers proven methodology, white-glove guidance, and the perspective to scale.

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What We Bring

Implementation Expertise

Our consultants and solution architects guide you through every phase — from discovery workshops to integrations, testing, and training.

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Professional Services in Action: Stronger Outcomes

Accelerate Time-to-Value

WorkJam Professional Services is built to move fast without cutting corners. Using pre-built templates, proven frameworks, and deep frontline expertise, we help you go live in weeks, not months. Our team works hand-in-hand with IT, HR, and operations to streamline integrations, automate workflows, and remove complexity. By following a clear, step-by-step approach, we cut project risk, enable faster decision-making, and ensure value is realized early.

Build Sustainable Success

Launching WorkJam is just the start. Our five-phase delivery model (Agreement, Planning, Execution, Hypercare, Closing) ensures your organization not only implements the platform but also builds long-term adoption. With tailored admin training, change management support, and post-go-live hypercare, we embed best practices that keep your teams confident and capable. The result is more than deployment—it’s a foundation that scales with your business as it evolves.

Partner for Growth

WorkJam Professional Services acts as an extension of your team and our Customer Success team is the ongoing guide: we support roadmaps, performance reviews, module expansions, and ensure your investment continues to pay off across every region and lifecycle phase.. Our global reach and follow-the-sun delivery model provide coverage across regions and time zones, supporting both large-scale rollouts and local launches. With expertise in integrations, change management, and enterprise adoption, we help you expand WorkJam’s impact well beyond pilot programs. Whether you’re entering new markets, adding modules, or integrating systems, we deliver consistent outcomes and measurable results as you grow.

What Our Customers Are Saying

"We're pleased to recognise the partnership we've built with WorkJam. It's helped us streamline our team member experience, and improved communication flows with our frontline teams during a pivotal time. We're grateful for all their efforts and look forward to evolving further."

John Hunt, CIO, Woolworths Group

We're not just building a tool — we're creating a place where our Team Members can truly grow, connect, and thrive together. I can't forget to express how incredibly grateful I am for all the amazing people who helped make this happen.

Angel Wang, People Experience & Operations Manager, The Venetian

Really, WorkJam has just been a godsend. The associates just love it. Love it. Love it.

Diane Randolph, Former CIO, Ulta Beauty.

See How Businesses Win With WorkJam

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WorkJam FAQ

Our Professional Services package covers everything from project kick-off through go-live and beyond. This includes scope definition, requirement workshops, system configuration, integrations with HR/IT systems, data migration, user training, change management support, quality assurance, and post-launch hypercare. We work with you each step of the way to deliver a tailored implementation that matches your business needs.

Implementation time varies based on organization size, number of locations, custom integrations, and complexity of workflows. If you’re using WorkJam’s pre-built connectors or fast track offerings, implementations can take as little as 2 days. More complex or enterprise-scale rollouts may take longer. In all cases, we aim to shorten “time to value” through best practices, templates, and our proven five-phase delivery methodology.

The cost depends heavily on your project’s scope: number of integrations, level of customization, data migration complexity, number of users / locations, training requirements, and ongoing support/hypercare. We offer flexible models (fixed project fee, phased engagements, or subscription for ongoing services) to align with different business budgets. We provide transparent estimates once requirements are defined.

Change management is a core part of our Professional Services. We support stakeholder alignment, internal communications planning, frontline user engagement, and administrator training. We help you build an adoption roadmap, often including pilot groups or early adopters, feedback loops, and tracking of usage metrics to ensure adoption and behavior change following rollout.

Yes. We provide integration services that connect WorkJam with your existing HR, payroll, WFM/scheduling, onboarding, and other enterprise systems via APIs or pre-built connectors. We manage data mapping, security, and testing to ensure seamless data flow. For more specialized or legacy systems, we assess compatibility as part of the planning phase to ensure proper design and avoid surprises.

Though metrics differ by industry, here are common KPIs we help customers monitor:

  • Adoption rate among frontline users
  • Reduction in manual scheduling or communication labor hours
  • Improvement in task completion or policy compliance within defined SLAs
  • Employee satisfaction or engagement scores
  • ROI, often measured in lower turnover, fewer errors, or more efficient shift coverage

WorkJam Professional Services is designed for scalability. We support multi-site, multi-region deployments with considerations for localization, time-zone coordination (“follow-the-sun” model), language support, regulatory compliance, and flexible architecture. Our team has experience in rolling out to large enterprises and global operations, ensuring consistent governance and performance across locations.

ROI often comes from both direct and indirect gains: cost savings from reduced manual tasks, improved scheduling efficiency, fewer errors/shifts unfilled, better employee retention, and increased productivity. We help you define baseline metrics before implementation and track improvements post-launch. Over time, many customers see measurable return in terms of labor cost savings, improved operational reliability, and enhanced employee engagement.

Need a Game Plan for Go-Live? Let's Talk.

Book a short discovery call to explore how WorkJam can help you go live faster, drive adoption, and scale with ease.

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