Task Connect
Complete Steps in Any Task Management System From WorkJam
Eliminate task app confusion with a single source of truth for frontline execution that syncs tasks within WorkJam, leveraging existing ERP, WFM, and CRM systems in real-time.
Eliminate App Fatigue on the Frontline
Instead of frontline employees and managers juggling disparate platforms, workers launch external applications directly from a WorkJam task to complete specific steps; like using a barcode scanner in an inventory platform and return seamlessly into WorkJam without disruption.
How Task Connect Works
End-to-End Reporting and Compliance
- Provide managers with a unified, real-time view of all task activity, history and performance insights.
- Create a single source of truth for task processes across all locations.
- Generate consolidated audit trails, insights, and digital attestations to prove operational compliance across the entire organization.
Centralized Task View
- Consolidate tasks from multiple systems into a single interface.
- Frontline employees receive one clear, prioritized view of all responsibilities to ensure nothing is missed.
- Whether the step requires checking inventory in an ERP or selecting benefits in an HR portal, it’s performed inside WorkJam.
- Data is then pushed back to the source system automatically.
Real-Time API Updates
- Leverage standard APIs to sync task progress, completion status, and assignee information instantly between WorkJam and external platforms.
- Administrators can set up cross-platform tasks with a simple interface designed for operational agility.
Enhanced Manager Visibility
- Give operational leaders a unified, real-time view of all task activity across systems.
- Improve daily oversight, track compliance adherence, and drive accountability without requiring managers to parse through multiple databases.
Why Operations Leaders Choose Task Connect
Higher Rates of Compliance
When steps are integrated and guided, tasks are completed accurately and on time.
Reduced Manager Burden
Clear instructions and integrated steps reduce the need for constant supervision and clarification.
Leverage Existing Tech
Use the systems you’ve already paid for, but remove the complexity for your workers.
Task Connect for any Industry
Retail
Retail runs on disconnected systems: planograms here, inventory there. Task Connect turns a planogram update into a guided WorkJam task. One click opens the WMS to scan a barcode, then snaps back to WorkJam. Compliance is visible in real-time, and associates stop app-hopping.
Field Service
The “last mile” is often a black box of emails and calls. Task Connect automates the flow. New ERP orders generate WorkJam tasks with site instructions and parts lists. Technicians arrive prepared, and progress syncs back instantly.
Hospitality
Paper checklists and partner portals create risk. Task Connect unifies compliance. A daily food safety checklist links directly to logging apps, then returns the worker to their task list. Every step is tracked for a digital audit trail that protects the brand.
Ready to unify your frontline operations?
See how Task Connect can sync your task apps.
FAQ
1. What is Task Connect?
Task Connect is a module that allows frontline workers to complete steps of a task residing in any other external system without ever leaving the WorkJam application. It consolidates multi-system tasks into a single, seamless workflow to simplify operations.
2. Does Task Connect replace our existing operational systems?
No. Task Connect is designed to let you leverage your existing technologies rather than replace them. It integrates with your current systems (such as inventory or HR tools), enabling tasks and activities to flow seamlessly between them and WorkJam.
3. How does Task Connect improve frontline productivity?
It eliminates the “toggle tax” and frustration of switching between multiple apps to get work done. By keeping employees focused in a single hub, it streamlines workflows, reduces confusion, and boosts overall efficiency.
4. Is it difficult for administrators to set up cross-system tasks?
No. Task Connect features an easy-to-use interface that administrators love, allowing them to set up tasks effortlessly. Once APIs are established, task steps can be easily configured and deployed.
5. What types of workflows can Task Connect handle?
It is versatile and can be used for various scenarios, including reticketing merchandise, employee benefits selection, receiving pallets, stock corrections, product recalls, and display merchandising.
