* Forrester Consulting * New Study
Hourly workers in retail and logistics are existing on extremely thin economic margins.According to a new study of hourly workers from WorkJam, half said that a single missed shift would render them unable to pay utilities, rent or a week’s worth of groceries. In other words, they’re living from paycheck to paycheck. Part of the problem lies with erratic work schedules, which are common in retail and logistics, according to Will Eadie, global vice president of strategy with WorkJam. Frontline workers who find themselves unable to make a shift can’t easily find someone to replace them, or offer to do so on behalf of a cohort. Eadie says a digital workplace — a platform for collaboration between workers, as well as with employers — could help to alleviate the problem. But what are the privacy issues that arise from the use of this technology? And how do employers benefit from it? Hosted by Bob Bowman, managing editor of SupplyChainBrain.
Listen to SupplyChainBrain’s podcast, below.
WorkJam Partners with Worldwide Flight Services to deliver its Digital Frontline Workplace
WorkJam, the world’s leading digital frontline workplace for organisations has today announced a partnership with global air cargo logistics leader, Worldwide Flight Services (WFS). As the company seeks to improve employee retention and development, WorkJam will provide the tools and support necessary to deliver a successful digital transformation.
Forrester Study For WorkJam: Frontline Retail Workers Dissatisfied And Disconnected From HQ
Conducted by Forrester Consulting on behalf of WorkJam, the survey polled 502 business decision makers at some of the world’s largest employers of frontline workers.