AI & Workflows

The AI Engine for Frontline Execution

WorkJam is the only frontline solution that unifies signals from your HRIS, WFM, LMS, and IoT into a single operational brain. Powered by AI, workflow automation, and flexible integrations, WorkJam connects your teams with the right actions at the right time.

Book a Demo

Real Results, Real Impact

10,000+
Locations integrated with real-time employee feedback
25,000
shift swaps processed per year
200,000+
Emails eliminated through automation

Data from one WorkJam customer.

Key Capabilities

AI Agent

AI That Gets Work Done

WorkJam’s AI Agent doesn’t just talk—it takes action. From shift swaps to instant answers, it turns frontline chaos into smooth, self-service efficiency.

  • No More Manual Mayhem: Shift swaps, time-off requests, and availability handled automatically.
  • Answers on Demand: Conversational AI delivers knowledge instantly, cutting manager interruptions.
  • Efficiency on Repeat: Transparent workflows and seamless self-service keep teams productive and operations humming.
Book a Demo -->

AI & Workflows in Action

Ensuring Compliance Through Workflows

AI-Driven Compliance. Execution You Can Prove.

Forget binders and checklists. WorkJam’s intelligent workflows and AI assistant ensure every task is done right, documented, and compliant—without the manual grind.

  • Verified Execution: Require photos or e-signatures to prove tasks meet local labor laws and corporate standards, or turn them into scoreable audits.
  • Real-Time Audit Trail: A digital, centralized record of all work—visible and irrefutable across every location.
  • Instant Policy Access: Employees get SOPs, safety protocols, and policies on demand through conversational AI.

Fast, Proven Integrations

Connect Your Enterprise Systems. Fast.

WorkJam plugs straight into your tech stack with APIs, pre-built connectors, and future-ready flexibility—so you deliver value in days, not months.

  • Seamless Connections: Easily integrate with your existing ERP, HCM, WFM, and more.
  • Pre-Built Speed: Out-of-the-box connectors for platforms like UKG get you live fast.
  • Future-Ready: From digital signage to customer apps to AI agents, WorkJam adapts as new tools emerge.

Remove Fragmentation

Your Frontline Work. Unified and Faster.

One-size-fits-all tools create silos and chaos. WorkJam adapts to your operational DNA—integrating with your systems, automating your workflows, and bringing your entire frontline together in one seamless hub.

  • Workflows Your Way: Our rules engine digitizes your unique processes, from complex task assignments to cascading comms.
  • One Hub, Zero Chaos: Multiple systems on the back end. One intuitive app on the front line.
  • No More Silos: A single source of truth keeps every team aligned and moving as one and ensures that the frontline gets info faster.

What Our Customers Are Saying

"We use [WorkJam] for employee recognition. If a customer has a positive experience, they take the time to log that experience. That feedback then generates a task to the district manager so they can recognize that frontline employee in real time."

Jennifer Karras, Director of Operations Excellence - North America

Read the full story

Embracing AI for the frontline is expected. They're not scared of it. And these days, the security itself is all built in. It works and it's expected from your frontline workers.

Robin Merrit, Chief Strategy and Marketing Officer, Axsium Group

What is impressive about [WorkJam] is you can take AI and find these problem areas within an existing ecosystem. If customer service is becoming too much of a hassle in certain small ways, how are you using chatbots to take some of that workforce off of your in-store worker?

Leading Retailer

View other solutions by product

Integrations Success stories Resources Service Partners

WorkJam FAQ

Most chatbots answer questions. WorkJam’s Agentic AI takes action. Ask to swap a shift, and it doesn’t just show policy—it finds eligible coworkers, starts the request, and routes it for approval. It’s a proactive assistant, not a passive search bar.

Not at all. WorkJam integrates, it doesn’t replace. Our API-first design and pre-built connectors pull schedules, tasks, and data from your trusted systems and deliver them in one mobile-first hub—finally ending frontline fragmentation.

Yes. WorkJam is built for configurability. Our rules engine digitizes your exact business logic—multi-step approvals, role-based assignments, or cascading comms—so automation always runs by your rules, not ours.

By giving them their time back. The AI Agent handles routine questions (“How much PTO do I have?”), while workflows automate approvals and admin tasks. Managers stop being information gatekeepers and start focusing on coaching, talent, and performance.

It learns from your knowledge. SOPs, safety protocols, HR policies, training guides—you upload them once, and the AI Agent delivers instant, accurate answers, ensuring every employee works from the same source of truth.

WorkJam makes you responsive in real time:

  • Communicate Instantly: Push targeted alerts to the right roles or locations.
  • Attach Action: Link tasks like “Acknowledge new policy” or “Update signage.”
  • Verify Compliance: Require photos or e-signatures for auditable proof of execution.

Unlock Intelligent Workflows Today

Turn signals into action. See how WorkJam’s AI and automation fuel frontline execution.

Schedule a Demo Now