Introduction
Mouser Electronics, a leading global authorized distributor of semiconductors and electronic components, is known for innovation, speed, and exceptional customer service. With operations spanning more than two dozen countries, Mouser needed a way to deliver a single message—and a single standard—to every employee, everywhere.
Before WorkJam, communication relied heavily on email; training varied by region, and leadership had limited visibility into frontline engagement and compliance. New hires faced inconsistent onboarding, and critical updates moved slowly through manual processes.
Furthermore, as a provider of critical equipment in several highly regulated industries, Mouser Electronics requires AS9100D, ISO9001, and NSI certifications. These are crucial to the health of the business; one bad audit can shut down the entire operation. Mouser knew it needed to find a digital solution to make employee training easier and ensure it remained compliant.
To unify communication and training, and to strengthen its culture across borders, Mouser launched WorkJam as a global digital workplace.