WorkJam Cookie Policy

Effective date: August 18, 2026

This Cookie Policy explains how we use cookies and similar technologies on our website, and it applies to all visitors regardless of location. Your rights, and the way we ask for your consent, depend on where you are. Sections 8 and 10 set out the position for each region. This Cookie Policy supplements our Privacy Policy, which describes more broadly how we handle Personal Information.

1. Introduction:

Our website, https://www.workjam.com (the “website”), uses cookies and other related technologies. For convenience, all such technologies are referred to in this policy as “cookies”. Cookies are also placed by third parties we have engaged. In the sections below we explain what cookies we use, why we use them, and the choices available to you.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored in it may be returned to our servers, or to the servers of the relevant third parties, during a subsequent visit. Where this policy refers to cookies, it also covers similar technologies such as local storage and session storage, which store information in your browser in much the same way.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our servers or on your device.

4. What is a web beacon?

A web beacon, also called a pixel tag, is a small and usually invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you may be stored using web beacons.

5. Third parties:

We have agreements in place with the companies that place cookies through our website, requiring them to handle your personal data in accordance with applicable law and to apply appropriate security safeguards. Some of these parties, including Google, LinkedIn and Meta, act as independent data controllers of the data they collect through their own cookies, and they process that data under their own privacy statements rather than ours. We recommend that you read those statements, which are linked from each service listed in Section 7. Some of these third parties are located outside your country of residence, including in the United States. Where personal data is transferred internationally, we do so in accordance with the safeguards described in our Privacy Policy.

6. Categories of cookies we use:

The cookies placed through our website fall into the categories described below. Section 7 lists every individual cookie and the service that sets it.

a. Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your preferences remain known. By placing functional cookies, we make it easier for you to visit our website. For example, they remember your language selection, your cookie consent choices, and the state of interface elements such as the accessibility menu and the video player, so that you do not need to set them again on every visit.

b. Statistics cookies

We use statistics cookies to understand how visitors use our website so that we can improve it. These cookies tell us which pages are viewed, how visitors move through the site, and where problems occur.

c. Advertising and marketing cookies

We use advertising and marketing cookies to measure the performance of our campaigns and to show you relevant advertising, both on this website and on other websites and platforms. These cookies and similar technologies may be used to:
  • record that you arrived from a particular advertisement or campaign, and attribute any subsequent enquiry to it;
  • build a profile of your interests based on your activity on this website, and use that profile to show you advertising that is more relevant to you, including on third-party platforms such as LinkedIn, Google and Meta;
  • identify the organisation you are visiting from, using third-party business identification services, so that we can tailor our marketing and sales outreach;
  • recognise you across different websites and devices for the purposes described above.
You can withdraw or change your consent to these cookies at any time using the consent settings in Section 8, or by using the browser controls described in Section 9.

d. Social media

On our website, we have included content from LinkedIn, Facebook and X (formerly Twitter) to promote web pages or to allow you to share them on those networks. This content is embedded with code derived from those platforms and places cookies. This content might store and process certain information for personalised advertising. Please read the privacy statements of these social networks, which can change regularly, to understand what they do with your personal data which they process using these cookies. LinkedIn, Facebook and X are located in the United States.

7. Cookies placed on this website:

The table below lists every cookie placed through our website, grouped by the service that sets it, together with its purpose, its retention period, and a link to the privacy statement of the relevant third party. This table is updated automatically when our website is scanned.

Wistia

Statistics, Marketing

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing

Name
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
session
Function
Store language settings
Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
session
Function
Store browser details

Dreamdata

Statistics, Statistics (anonymous)

Usage

We use Dreamdata for visitor tracking.

Sharing data

For more information, please read the Dreamdata Privacy Statement.

Statistics

Name
dd_has_identified
Expiration
Persistent
Function
Used to track if user has been identified.
Name
dd_user_traits
Expiration
Function
Used to track a known user across multiple visits.

Purpose pending investigation

Name
dd_group_properties
Expiration
Function

Statistics (anonymous)

Name
dd_anonymous_id
Expiration
1 year
Function
Used to track the user across multiple visits.

G2

Marketing

Usage

We use G2 for visitor tracking.

Sharing data

For more information, please read the G2 Privacy Statement.

Marketing

Name
g2tracking
Expiration
Function
Store and track a visitor’s identity

Elementor

Statistics (anonymous), Preferences, Functional

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

Preferences

Name
ea11y-global-state
Expiration
Function
Tracking usage behaviour, optimising experience, or enabling marketing functionality
Name
ea11y-session-state
Expiration
Function

Functional

Name
Expiration
persistent
Function
Provide functions across pages

LinkedIn

Marketing, Preferences, Functional, Statistics

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing

Name
_li_duid
Expiration
persistent
Function
Marketing and advertising
Name
li_adsId
Expiration
persistent
Function
Provide ad delivery or retargeting
Name
Expiration
30 days
Function
Store and track visits across websites
Name
Expiration
90 days
Function
Store and track a visitor’s identity
Name
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store and track a visitor’s identity
Name
Expiration
30 days
Function
Provide ad delivery or retargeting

Preferences

Name
Expiration
1 year
Function
Store browser details on px.ads.linkedin.com
Name
Expiration
1 day
Function
Provide load balancing functionality on linkedin.com
Name
Expiration
1 year
Function
Store if a message has been shown
Name
Expiration
1 year
Function
Store logged in users

Functional

Name
Expiration
6 months
Function
Store cookie consent preferences on px.ads.linkedin.com
Name
Expiration
session
Function
Provide load balancing functionality
Name
Expiration
10 years
Function
Store privacy preferences

Statistics

Name
Expiration
30 days
Function
Store and track a visitor’s identity
Name
Expiration
30 days
Function
Store and track visits across websites

WPML

Functional

Usage

We use WPML for locale management. Read more about WPML

Sharing data

This data is not shared with third parties.

Functional

Name
ams_tq_last_ids
Expiration
Function
Ensures UI continuity between page loads of translated content
Name
Expiration
1 day
Function
Store language settings

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more about Atlassian Jira Servicedesk

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
1 year
Function
Store last visit

Warmly

Marketing

Usage

We use Warmly for visitor tracking.

Sharing data

For more information, please read the Warmly Privacy Statement.

Marketing

Name
warmly_fingerprint
Expiration
Function
Store and track a visitor’s identity
Name
warmly_widget_dismissals_migrated
Expiration
persistent
Function
Store if a message has been shown
Name
warmly_session_bind_token
Expiration
session
Function
Store a unique session ID

Pardot

Functional, Marketing

Usage

We use Pardot for remarketing. Read more about Pardot

Sharing data

For more information, please read the Pardot Privacy Statement.

Functional

Name
Expiration
persistent
Function
Provide protection against hackers
Name
Expiration
persistent
Function
Store privacy preferences

Marketing

Name
Expiration
various
Function
Store a unique user ID

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Google Ads

Marketing

Usage

We use Google Ads for advertising. Read more about Google Ads

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing

Name
Expiration
90 days
Function
Provide ad delivery or retargeting
Name
test_cookie
Expiration
session
Function
Read if cookies can be placed on doubleclick.net
Name
Expiration
expires immediately
Function
Store information for remarketing purposes

CloudFlare

Functional

Usage

We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare

Sharing data

For more information, please read the CloudFlare Privacy Statement.

Functional

Name
Expiration
30 minutes
Function
Read and filter requests from bots

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

YouTube

Marketing

Usage

We use YouTube for video display. Read more about YouTube

Sharing data

For more information, please read the YouTube Privacy Statement.

Marketing

Name
Expiration
session
Function
Store location data
Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction
Name
Expiration
8 months
Function
Store user preferences

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
Expiration
2 years
Function
Store last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Metadata

Marketing

Usage

We use Metadata for cross-channel advertising.

Sharing data

For more information, please read the Metadata Privacy Statement.

Marketing

Name
metadata_cid
Expiration
30 days
Function
Store a unique campaign ID for conversion tracking
Name
Metadata_cid_history
Expiration
90 days
Function
Store the history of previous campaign IDs
Name
md_nid
Expiration
30 days
Function
Store a unique native campaign ID for ad attribution

Google Adsense

Statistics, Marketing

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Statistics

Name
Expiration
Function
Store and track interaction

Marketing

Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
persistent
Function
Provide ad delivery or retargeting

Polylang

Functional

Usage

We use Polylang for locale management. Read more about Polylang

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store language settings

Stripe

Functional

Usage

We use Stripe for payment processing. Read more about Stripe

Sharing data

For more information, please read the Stripe Privacy Statement.

Functional

Name
Expiration
1 year
Function
Provide fraud prevention

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
awc.ui.viewed.last.sent
Expiration
Function
Name
loglevel
Expiration
Function
Name
ClientSessionStore
Expiration
Function
Name
eventQueue
Expiration
Function
Name
MediaStore-client
Expiration
Function
Name
Expiration
Function
Name
awc.session.id
Expiration
Function
Name
sessionId
Expiration
Function
Name
Expiration
Function
Name
WidgetStore
Expiration
Function
Name
Expiration
Function
Name
tuuid
Expiration
Function
s.company-target.com
Name
tuuid_lu
Expiration
Function
s.company-target.com
Name
wj_lib_v1.0.4_case-studies_38259
Expiration
Function

8. Consent:

a. Managing your consent settings

Unless your browser sends a privacy signal as described in section b below, we show you a banner explaining our use of cookies when you visit our website. You can accept all cookies, refuse all non-essential cookies, or choose which categories to allow. The categories are:
  • Essential, always active. Required for the website to function. These cannot be disabled.
  • Preferences. Allow the website to remember your choices, such as language and region.
  • Analytics. Help us understand how visitors use our site so that we can improve the experience.
  • Marketing. Used to deliver relevant content and to measure the effectiveness of our campaigns.
You can change your choice at any time, including directly below. Withdrawing consent is as straightforward as giving it. We keep a record of the consent you give, so that we can demonstrate what you agreed to and when. Your choice is stored for twelve months, after which we will ask you again.

b. Global Privacy Control and Do Not Track

We honour browser-level privacy signals. If your browser or a browser extension sends a Global Privacy Control (GPC) or Do Not Track (DNT) signal, we treat this as a valid instruction to refuse non-essential cookies. In that case, no consent banner is shown to you, and preference, analytics and marketing cookies are not placed. Only essential cookies, which are required for the website to function, are used. You do not need to take any further action. If you later disable the signal, the consent banner will appear on your next visit so that you can make your own selection.

c. How consent applies in your region

  • European Union and United Kingdom. We ask for your consent before placing any non-essential cookie. Nothing beyond essential cookies is placed until you make a choice.
  • Quebec. As required by Law 25, we ask for your consent before placing any non-essential cookie, in the same way as in the European Union.
  • Rest of Canada. We ask for your consent under PIPEDA, and you may withdraw it at any time.
  • United States. We recognise Global Privacy Control as a valid opt-out signal, and you may opt out of the categories described above at any time using the consent settings above.
  • All other regions. We apply our strictest standard by default and ask for your consent before placing non-essential cookies.

9. Enabling, disabling and deleting cookies:

You can use your internet browser to delete cookies automatically or manually. You can also specify that certain cookies may not be placed, or change your browser settings so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the help section of your browser. Please note that our website may not work properly if all cookies are disabled. If you delete the cookies in your browser, they will be placed again, subject to your consent, when you next visit our website. You can also indicate your advertising preferences using the following industry tools:

10. Your rights with respect to personal data:

a. All visitors

You have the following rights with respect to your personal data:
  • you may submit a request for access to the data we process about you;
  • you may object to the processing;
  • you may request an overview, in a commonly used format, of the data we process about you;
  • you may request correction or deletion of the data if it is incorrect, or no longer relevant. Where appropriate, the amended information will be transmitted to third parties having access to the information in question;
  • you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal.
To exercise these rights, please contact us using the details in Section 11. If you have a complaint about how we handle your data, we would like to hear from you.

b. European Union and United Kingdom

Under the General Data Protection Regulation and the UK GDPR, you also have the right to request restriction of processing, the right to data portability, and the right to lodge a complaint with your national supervisory authority. You also have the right to object at any time to the processing of your personal data for direct marketing purposes, including to profiling to the extent that it relates to direct marketing. Where you exercise that right, we will stop processing your data for those purposes. Our representatives for the purposes of Article 27 are set out in Section 11. European and United Kingdom residents may also contact us at privacy.europe@workjam.com.

c. Quebec

Under Quebec’s Law 25, you also have the right to request that we cease disseminating your personal information or de-index any link to it, the right to receive the information you have provided to us in a structured, commonly used technological format, and the right to be informed where a decision about you is based exclusively on automated processing. You may address a complaint to the Commission d’accès à l’information du Québec.

d. Rest of Canada

You have the right to address a challenge concerning non-compliance with PIPEDA to our organisation and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada.

e. United States

Depending on your state of residence, you may have the right to request to know more details about the categories or specific pieces of Personal Information we collect, to delete or correct that information, to opt out of the sharing of Personal Information for the purpose of delivering advertisements on non-WorkJam websites, and to not be discriminated against for exercising these rights. You may also designate an authorised agent to exercise these rights on your behalf, and authorised agents must submit proof of authorisation. As stated in our Privacy Policy, WorkJam does not sell the Personal Information we collect, as that term is defined under applicable United States law, and will not do so without providing a right to opt out.

11. Contact details:

For questions and/or comments about our Cookie Policy and this statement, please contact our Privacy Officer by email at privacy@workjam.com, or by mail at: Legal department, c/o Privacy Officer WorkJam Inc. 740 rue Notre-Dame O., #405 Montreal, Quebec, H3C 3X6 Canada Telephone: (514) 439-2330 Should you be a European or United Kingdom resident, you may also contact us by email at privacy.europe@workjam.com or by mail at: WorkJam Inc. c/o UK Privacy Officer 44 Southampton Buildings London, WC2A 1AP WorkJam Inc. c/o EU Privacy Officer Calle Mollina Nr. 8, La Cala de Mijas 29649 Mijas Costa Malaga, Spain