The Next Phase in Healthcare is Fully Integrated
We often talk about an integrated healthcare experience in terms of patient-facing technologies. We know that agencies can improve patient retention by using integrated apps for scheduling, in-app communication, and refill requests. In fact, the market for patient-facing healthcare apps is growing by approximately 6.5% per quarter.
So why are healthcare employees so often neglected when it comes time for an organization to invest in an integrated workforce solution?
The Healthcare Predicament: Shortages & Burnout
The healthcare industry is facing a glaring labor shortage. In recent years, talent has migrated toward denser urban centers, leaving rural areas struggling to maintain baseline care. However, even significant wage spikes are often not enough to keep healthcare workers on the frontline. Research indicates that a staggering 22% of nurses may leave their positions in the coming year.
The numbers are sobering. By 2025, the United States is projected to face a shortage of over 446,000 home health aides, 95,000 nursing assistants, and 29,000 nurses. Burnout is the primary driver of this turnover, with 55% of frontline healthcare workers reporting mental and physical exhaustion from chronic workplace stress.
Communication Fosters Worker Well-being
In healthcare, the quality of communication has extreme consequences. Caring for patients must be a collaborative effort. New staff members need fast access to patient care charts. Equipping them with a clear, digitized task list that is trackable in real-time prevents life-threatening errors.
By streamlining communication channels through an integrated app, agencies make information accessible to the staff who need it most. This creates workforce well-being, as staff knows exactly what is expected and can communicate with management instantly from the treatment floor.
Task Management & Shift Access Fuel Retention
How can hospitals build a sense of community among employees across different shifts? Coordination is key. Increasing workforce flexibility is a primary lever for retention. “Insufficient staffing levels” is consistently cited as a top grievance among nursing staff.
Integrated flexible scheduling allows workers to trade shifts based on certifications and availability. This prevents burnout by allowing staff to manage their personal time without constant supervisor interference, creating an empowered and resilient frontline.
Identify Candidates for Advancement
Healthcare managers can maintain motivation by implementing rewards and opportunities for advancement. With visibility into certifications and skills, HR can easily identify candidates for professional development.
WorkJam’s platform makes it easy to recognize and praise high-performing employees, ensuring that talent is nurtured even when things get hectic on the treatment floor.
Experience True Frontline Orchestration
WorkJam unifies scheduling, communication, training, and task management into a single HIPAA-compliant app.
About the author:
Steven Kramer
Chief Executive Officer
Steven is a technology entrepreneur with over 20 years of executive leadership experience in founding and scaling companies developing disruptive, enterprise-class technologies. In 1999, Steven co-founded iCongo, a leading global software provider for omni-channel retail and B2B commerce solutions, which merged with hybris Software in 2011 and became the largest independent provider of e-commerce solutions with 27 offices worldwide, 1000+ employees and more than 600 customers. Steven was part of the Executive Management team and Board Member at hybris. hybris Software was purchased by SAP in 2013. While working with companies on their omni-channel strategies, Steven identified a gap between traditional workforce management systems and how companies actually hire, schedule and manage their frontline employees. With this in mind, Steven co-founded WorkJam.
