Simplify Retail Operations for Employees
Get your retail operations teams on the same page in one platform proven to standardize execution, optimize labor, as well as boost employee engagement and retention.
The Proven Platform for In-Store Retail Performance
410%
ROI proven by global hospitality brands
90%
Employee adoption rate
35+
Countries using WorkJam
Retail Challenges Today
Managing a retail frontline is tough. It's even tougher when your vision is clear at HQ, but friction creates a disconnect by the time it reaches the store.
70%
of retailers report inconsistent execution
50%+
turnover rate across frontline staff
60%
of tasks missed due to poor communication
Remove the friction of retail operations with a single source of truth that connects your retail teams in real-time.
Don't just add another app. Deploy a closed-loop system that unburdens your managers and empowers associates to act with confidence.
From task management to workforce engagement, WorkJam enables your teams to communicate in real-time, self-manage their schedules, assign and complete tasks, and so much more.
A Direct Line to the Team.
Bypass the bottleneck. Deliver targeted updates directly to associates—ensuring critical information (like recalls or pricing changes) is received instantly, without relying on a game of "telephone" through layers of management. Replace insecure chat apps with targeted, two-way communication and deliver mobile-first micro-learning on product knowledge and service standards.
Flexible Staffing, Zero Admin Debt.
Automate shift filling with an open marketplace that matches labor to demand. Give associates the flexibility they crave to manage their work-life balance, while keeping managers focused on the customer.
Execution Without the Guesswork
Stop guessing if the end-cap was set correctly. Digitize your SOPs and visual standards so associates have a clear guide to follow, giving them the confidence that they are executing to brand standards.
Trusted by Global Franchise Brands
"To make our customers lives a little easier every day we had to get standardized communication to the frontline. To date, we have over 51,000 users in North America on WorkJam and 17,000 in 8 countries and 8 languages in Europe. It's gone extremely well for us."
Jennifer Karras, Director of Operations Excellence, North America, Circle K
WorkJam for Retail FAQ
How does WorkJam help retailers improve store execution and consistency?
By digitizing the operational flow. WorkJam turns high-level goals into specific, clear tasks for the frontline, ensuring execution is standard across every banner.
How does WorkJam enhance communication and engagement across the frontline workforce?
In retail, communication drives engagement and engagement drives performance. WorkJam replaces bulletin boards, group chats, and disconnected apps with one unified digital workspace.
Will this increase the workload for Store Managers?
No. It removes the administrative burden. By automating communication and shift management, managers get out of the back office and back onto the sales floor to lead their teams.
Can WorkJam help us optimize labor and reduce costs?
Yes. By matching labor to foot traffic and reducing overtime through smarter, more flexible scheduling, you run a leaner, more efficient operation.
