The Best Platform for Hospitality Employee Management
Get your hospitality and food service staff on the same page with one platform proven to standardize operations, simplify scheduling and tasks, while boosting employee engagement and retention.
Unify Hospitality and Food Service Employee Performance
410%
ROI proven by global hospitality brands
90%
Employee adoption rate
35+
Countries using WorkJam
Hospitality Industry Challenges
WorkJam’s app for service staff helps your managers eliminate the most frustrating staffing challenges in the hospitality industry today.
70%
of businesses report inconsistent execution
50%+
turnover rate across frontline staff
60%
of tasks missed due to poor communication
Just one app for your service staff on the ground connects everyone in real-time to manage Tasks and Scheduling to Workforce Engagement.
Drive employee engagement and performance from day one
Replace insecure chat apps with targeted, two-way communication and deliver mobile-first micro-learning on product knowledge and service standards.
Match staffing to guest demand, occupancy rates, and reservation volumes automatically.
Cut overtime costs and fill open shifts instantly with an AI-powered scheduling engine and an open shift marketplace built for the dynamic needs of the hospitality industry.
Flawless Service Delivery
Meet health & safety protocols, room readiness, and brand standards on every shift. Digitize your SOPs, from opening checklists to food safety audits, on a single, auditable platform.
Trusted by Global Franchise Brands
“The experience with WorkJam has been extraordinary, with a seamless implementation, speed to value and 90%+ employee engagement. They listened to us, made suggestions on the best way to deploy at scale, gave us insight on tactics to use to ensure high engagement rates and has become the one place to go for everything.”
Chris Beale, Head of UK Operations, World Flight Services (WFS)
WorkJam for Hospitality FAQ
How does WorkJam help improve guest satisfaction and service consistency?
Guest satisfaction is driven by a well-informed and engaged team. WorkJam ensures every staff member, from the front desk to the kitchen, has real-time access to service standards, menu updates, and guest information, enabling them to deliver a consistent, high-quality experience every time.
Can WorkJam help us manage our complex staff scheduling and reduce turnover?
Absolutely. WorkJam transforms scheduling from a challenge into an advantage. Our platform offers flexible tools like an open shift marketplace and easy shift swapping, giving employees more control and reducing the burden on managers. This improved experience is proven to boost morale and lower staff turnover.
How does the platform ensure brand standards are followed across all our locations?
WorkJam makes brand consistency repeatable. Through digital task management, targeted communications, and mobile-first training, you can deploy operational checklists and service protocols directly to the frontline, ensuring every team at every property executes flawlessly.
Can WorkJam replace the multiple apps our team currently uses to communicate?
Yes. WorkJam replaces disconnected group chats, bulletin boards, and legacy apps with a single, secure digital workplace. It unifies communication, training, tasking, and scheduling into one intuitive superapp that your entire frontline will actually want to use.
