Frontline Connect

Unify Your Frontline Teams with One Powerful Solution

Connect your frontline employees with the tools they need to excel, all in one place. Tailored for teams of 500-5000 employees,  WorkJam’s Frontline Connect bridges the gap between your frontline and head office, streamlining operations and boosting productivity across your business. 

Why SMEs Choose WorkJam Frontline Connect

Better engage employees

Boost productivity

Improve customer experience

Why SMEs Choose WorkJam Frontline Connect

Quick Implementation

 

Get up and running in weeks, not months

Cost-Effective 

 

Single platform replaces multiple point solutions 

 

ROI in 90 Days

 

 See measurable results within your first quarter 

 

Key Features for Your Frontline Teams

Communication

Transform how your teams connect and collaborate 

  • Chat and Channels: Secure messaging between individuals and groups 
  • Targeted Messaging: Reach the right people at the right time 
  • Digital News Feed: Keep everyone updated with important information 
  • Head Office Updates: Direct communication from leadership to frontline 

Task Management

Ensure critical work gets done properly and on time 

  • Task Assignment & Tracking: Distribute and monitor work completion 
  • Visual Verification: Photo/video confirmation of completed tasks 
  • Smart Audits, Forms and Checklists: Step-by-step guidance for complex processes 
  • Deadline Management: Keep teams accountable with clear timelines 

Learning

Develop your frontline talent efficiently 

  • Mobile Training: Deliver bite-sized learning that fit into busy schedules anywhere, anytime 
  • Knowledge Center: Centralized hub for resources, guides, and best practices 
  • Badging & Skills Tracking: Monitor employee development and certifications 
  • Quizzes & Knowledge Checks: Verify understanding with integrated assessments 

Digital Workplace Hub

Simplify the employee experience with a single access point 

  • Quick Links: One-stop access to all your digital tools and platforms 
  • Unified Login: Single sign-on to multiple workplace applications 
  • Customizable Dashboard: Tailor the experience to each role, brand or location 
  • Reduced App Fatigue: Eliminate the need for multiple workplace apps 

Surveys & Feedback

Capture insights directly from your frontline 

  • Pulse Surveys: Quick check-ins to gauge team sentiment 
  • Structured Feedback: Collect targeted input on specific initiatives 
  • Voice of Employee: Give frontline staff a direct line to leadership 

Scheduling

Digitize simple schedules and reduce scheduling headaches 

  • Self-Service Scheduling: Empower employees to manage schedules digitally 
  • Shift Swapping: Enable team members to trade shifts with approval 
  • Manager Alerts: Identify and resolve understaffing before it impacts service 
  • Time & Attendance: Accurately track work hours with punch clocks and geofencing 

Real Results for Businesses Like Yours

The value really comes with standard and timely communication... We’ve been able to save time for the store managers, because we want them to manage, not just work at the store, so they can spend more time with employees and customers.
Circle K

43% increase in team engagement survey results 

65% increase in operational task completion 

2.25 manager hours saved weekly per location 

Implementation Made Simple

Self-Service & Rapid Deployment 

Get up and running in days, not months, with our streamlined SMB setup: 

Pre-Built Templates

 

Industry-specific configurations ready to use

Digital Onboarding

 

Self-paced training for your team leaders

Secure and Compliant

 

Ensure communications are safe and confidential

Our SMB implementation simplifies traditional enterprise onboarding with most clients fully operational within 4 weeks. 

Expert Support When You Need It 

1. Discovery: Brief assessment of your specific needs and challenges 

2. Configuration: Quick setup using our SMB fast-track process 

3. Training: Self-service resources with optional guided sessions 

4. Launch: Phased rollout with dedicated support 

5. Optimization: Ongoing guidance to maximize your ROI 

Ready to Connect Your Frontline?

Book a demo today and see how WorkJam can transform your frontline operations within 90 days.