WorkJam Wins “Workforce Scheduling Solution Of The Year” in 2023 RetailTech Breakthrough Awards Program

May 4, 2023

International Awards Program Recognizes Standout Retail Technology Companies, Products, and Services Around the World


MONTREAL – May 4, 2023 – WorkJam, the world’s leading digital frontline workplace, today announced it has been selected as winner of the “Workforce Scheduling Solution Of The Year” award in the inaugural  RetailTech Breakthrough Awards program conducted by RetailTech Breakthrough, a leading independent market intelligence organization that evaluates and recognizes standout retail technology companies, products and services around the globe.


WorkJam is a digital frontline workplace that is helping industries engage, upskill, and retain talent by supporting hourly workers as knowledge workers, with the digital tools, training and development, networking and flexibility long afforded desk workers. WorkJam’s solution addresses the largest economic challenges facing industries which include labor shortage, productivity, turnover and training, as well as, the significant inequalities that exist between the salaried and hourly workers that serve those industries. 


WorkJam is the only solution that offers total Workforce Orchestration ® with four modules in one super app. The offering includes two-way communications, with inline translation in 50 languages, connecting frontline workers with headquarters for real-time communications, as well as personalized training and development, task management and flexible scheduling tools. 


WorkJam’s scheduling solutions are built to solve both manager and employee challenges by delivering to the frontline workforce a complete set of self-service tools which empower employees to manage their own schedule, shifts and time off requests. The solution fully integrates with current Workforce Management Systems to ensure scalability and compliance. At the employee level, WorkJam’s solution has had a profound impact on employee well-being, engagement and advancement by providing the flexibility requested by the frontline workforce. At the enterprise level, the solution has delivered significant improvements in productivity, retention, customer service excellence and training costs. WorkJam has recently commissioned Forrester Consulting for an Economic Impact study which estimated a potential savings of $30 million, over three years, for a retailer with 60,000 employees connected and supported by the WorkJam solution and app.


“It’s an honor to receive this significant recognition from RetailTech Breakthrough in their inaugural program. WorkJam’s purpose is to empower frontline employees with digital tools that make their lives better, while also solving daunting productivity and retention challenges for industries,” said Steven Kramer, CEO of WorkJam. “We will continue to invest in solutions that support enterprises that understand the urgency of supporting, developing and advancing frontline workers, as a connected community of knowledge employees.”


The mission of the annual RetailTech Breakthrough Awards program is to conduct the industry’s most comprehensive analysis and evaluation of the top companies, services and solutions in the retail technology industry today. This year’s program attracted more than 1,200 nominations from over 12 different countries throughout the world.


“Industries are facing daunting labor, productivity, turnover and re-training challenges, as well as significant inequalities between salaried and hourly workers,” said Bryan Vaughn, Managing Director, RetailTech Breakthrough. “WorkJam’s solutions represent a rare value proposition that has had a profound impact on employee well-being, engagement and advancement while also delivering significant improvements to productivity, retention and customer service excellence. Congratulations on being our pick for the ‘Workforce Scheduling Solution of the Year’ award!” 


WorkJam supports millions of frontline associates for retailers that include Ulta Beauty, American Eagle Outfitters, TJX Europe, Woolworths Supermarkets and many others.

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WorkJam is the platform industry leaders choose for true frontline orchestration: task management, training, communications, staffing, and more.