Turn Employee Feedback into Instant Action
Don’t wait for the annual survey to find out what’s broken. Give your managers a live pulse on the frontline so they can solve problems today, not next quarter.
Real Results, Real Impact
9,000,000
Channel Views
2,400
Hours Saved for Managers
1,600,000
Minutes of Learning Delivered
Traditional Engagement Surveys Fail the Frontline
The annual survey is a “post-mortem.” By the time you analyze the data, your best people have already left. Here’s why:
- The Time Lag: Feedback takes weeks to reach HQ; leaving operational friction and scheduling conflicts unresolved.
- The “Black Hole” Effect: Deskless workers stop sharing insights because they never see the results of their feedback.
- The Manager Blind Spot: Without a direct communication channel to HQ, rumors replace facts; killing morale and driving turnover among frontline employees.
WorkJam replaces fragmented legacy systems with targeted pulse surveys and secure chat; giving you a real-time view of your workforce.
Recognize Employees in Your Own Digital Community
Your deskless workforce is your largest and most dispersed team. WorkJam puts learning, listening tools, and resources into the pocket of every employee.
- Reach Everyone: Deliver targeted pulse surveys and training to specific roles, locations, or shifts.
- Role-based Learning: Provide personalized, role-based microlearning directly on a mobile device, so all employees can gain the confidence and skills required to excel.
Close the Loop: From Feedback to Action in Minutes
Managers in WorkJam see pulse results right away from their mobile devices, enabling a two-way dialogue that builds trust without waiting for corporate reports.
- Instant Insights: Managers see survey or pulse results without waiting for HR to pull a report.
- Open 2-Way Dialogue: Respond directly to feedback in a real-time conversation with frontline employees.
- Create Community: Build a culture of connection with team-based chat, recognition feeds, and updates.
Let Managers Own Employee Engagement
Frontline managers are the most critical factor in employee retention. So, give them tools to be true leaders day in, day out.
WorkJam lets managers see if engagement scores correlate with complex schedules or training surges and reward great work in real-time.
- See the Context: Is a team’s engagement score dropping? A manager can see if it’s correlated with a new training module, a complex schedule, or a surge in tasks.
- Reward in Real-Time: Let managers send “shout-outs,” badges, and recognition that all team members can see.
- Employee Autonomy: Use WorkJam to give associates control over their schedules and tasks, transforming them from passive workers into active owners of their day.
Go Beyond Surveys: Understand the Real Experience
WorkJam provides a holistic view by connecting what employees say with what they do.
Holistic Insights: Our Data as a Service (DaaS) allows you to see how engagement scores, training completion, and retention rates all connect.
Give Employees Moments That Matter: Use digital badges and public shout-outs to satisfy the psychological need for status and performance without needing extra budget.
FAQ
How is this different from our annual engagement survey?
An annual survey measures the past, but WorkJam helps you manage the present. We integrate listening directly into daily operations like tasks and scheduling so you can catch issues before they become exit interviews.
What is Voice of the Employee (VoE)?
Voice of the Employee (VoE) is a strategy for creating a continuous feedback loop. It’s about collecting employee opinions, feelings, and insights from various sources (not just surveys) to improve the overall employee experience, boost productivity, and drive better business performance
How is this different from an employee engagement survey?
An engagement survey is a single event that measures past sentiment. A Voice of E platform is an ongoing process that enables real-time action. WorkJam’s platform integrates VoE tools (like pulse surveys) directly with operational tools (like scheduling and tasks) so managers can “sense and respond” instantly.
How does WorkJam help frontline managers?
WorkJam is an employee enablement platform designed for the frontline. It gives managers a single app to manage their team’s schedule, tasks, and training. Crucially, it embeds listening tools and “actionable guidance” within that same app, so a manager can immediately act on feedback without needing to log into a separate HR system.
Ready to transform your frontline?
See how WorkJam unifies communication, scheduling, training, audits, and more in one platform built for the deskless workforce.
Book a Demo