Podcast: Customer Experience

WorkJam’s Tim Wheeler joined the ReThink Productivity Podcast to share discuss how to improve the customer experience in-store by improving the digital expereince employers have with their frontline team members. Tim discusses how a unified workforce orchestration tool like WorkJam benefits enterprise organizations. The podcast covers:

• Driving Customer Experience through Colleague Experience
• Onboarding and keeping Colleagues up to date with the business to drive consistent experiences
• Highlighting insight to field leadership
• The link to Task Management

Listen to the podcast by clicking a player below.