How Employee Engagement is Driving Operational Excellence at Shell International

WorkJam CEO, Steven Kramer and Henry Fadullon, General Manager of Shell Retail Operational Excellence revealed at NRF 2017  how employee engagement is changing the retail experience for Shell, its customers, and its employees alike. They highlight the importance of empowering and engaging the frontline in the digital age.

January 2017 / Exhibitor Insights / NRF