White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more
Maintaining Operational Resiliency for a Competitive Edge – Best Practices from the Frontline
Natalie Hadida2020-12-04T11:34:28-05:00White Paper As the COVID-19 pandemic raged on around the world, frontline and essential service employers of all sizes had to change their approach multiple times completely. Outdated and manual processes – requiring black and white printouts and memos on dusty message boards – no longer cut it. Head office, as well Read more
Navigating Uncertainty by Creating a Resiliency Framework
Natalie Hadida2020-12-02T16:17:44-05:00White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more
Humanizing Your COVID-19 Response – 4 ways to do it right
Natalie Hadida2020-12-02T16:16:00-05:00White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more
WorkJam for Operations
Sean Cox2020-11-10T09:51:37-05:00WorkJam for Operations Whether it’s healthcare or retail, distribution centers, or manufacturing, there is an overreliance on manual processes. To communicate with frontline workers, leadership depends on location managers to physically distribute information printed out in black and white or face-to-face conversation. There is no easy way to ensure frontline staff is aware Read more
Crisis Management
Kai Fickenscher2020-06-19T14:47:20-04:00Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more
On-Demand Webinar: Rapid Crisis Response and Operational Execution For Grocery
Ali Longshore2020-04-30T09:38:47-04:00On-Demand Webinar Rapid Crisis Response and Operational Execution For Grocery: Getting a Hotline to the Frontline There has never been a time where it’s more important for Grocery management to have a hotline to their frontline employees. The grocery business is a fast-paced and operationally sophisticated business that just got a lot Read more
Why Organizations Need to Rethink Frontline Execution
Sean Cox2021-01-21T13:28:56-05:00White paper | Why organizations need to rethink frontline execution Whether you are in retail, healthcare, manufacturing, or another industry, every organization’s leadership team strives for greater efficiency. The goal? Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in Read more
WorkJam for Grocery
Ali Longshore2020-04-30T12:09:10-04:00WorkJam for Grocery The grocery landscape is quickly shifting, along with customer and employee expectations. With external factors rapidly changing, grocery stores need to alter their labor processes — everything from communication to training to customer service. Corporate requires efficient ways of communicating with all levels of staff and disseminating targeted Read more
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