Workplace Communications – An Updated Model for 2021 and Beyond


White Paper | Workplace Communications Ask any organizational leader about the problems they wish they could solve with the wave of a wand, and you'll get similar responses. "Reduce turnover and absenteeism." "Fewer safety incidents." "For tasks to be done well, efficiently, and in compliance with standards and regulations." "Knowledgeable and helpful Read more

The Learning Experience at Tomorrow’s Workplace


White Paper How we learn at work is similar to how we learned at school: We sit in a classroom setting while a teacher tells us what we need to know. Unlike in school, however, information isn’t being doled out gradually. Instead, employees are expected to understand and process a massive amount of training in one Read more

Navigating Uncertainty by Creating a Resiliency Framework


White Paper Does your organization have a resiliency framework in place? No industry has gone untouched in the face of COVID-19, from restaurants and hotels to healthcare, from retailers and distribution centers to call centers – everyone has felt the effects of this worldwide crisis. Consumer patterns have completely shifted, perhaps for good, creating chaos for employers Read more

Humanizing Your COVID-19 Response – 4 ways to do it right


White Paper There’s no denying that COVID-19 has altered not only how people work, but also the way they feel about work. Addressing these issues while living through unprecedented times requires agility and innovation. Even if your operations teams feel like they have their approach to the pandemic sorted, managing in today’s new normal requires new Read more

Operations: Improve Frontline Execution, Compliance, and Customer Satisfaction


WorkJam for Operations Whether it’s healthcare or retail, distribution centers, or manufacturing, there is an overreliance on manual processes. To communicate with frontline workers, leadership depends on location managers to physically distribute information printed out in black and white or face-to-face conversation. There is no easy way to ensure frontline staff is aware Read more

Crisis Management


Data sheet | Start communicating with your entire frontline by next week Now more than ever, your frontline employees are looking to you for direction. WorkJam enables you to communicate company-wide and in real-time with your entire workforce, quickly train your teams at scale and receive instant feedback from your frontline. Get Read more

Why Organizations Need to Rethink Frontline Execution


White paper | Why organizations need to rethink frontline execution Whether you are in retail, healthcare, manufacturing, or another industry, every organization’s leadership team strives for greater efficiency. The goal? Every task from big to small done in perfect compliance with standards and regulations, done at the right time, and done in Read more

How to Drive customer experience and reduce costs in Grocery?


How to Drive customer experience and reduce costs in Grocery? The grocery landscape is quickly shifting, along with customer and employee expectations. With external factors rapidly changing, grocery stores need to alter their labor processes — everything from communication to training to customer service. Corporate requires efficient ways of communicating with Read more