Overcoming the Top 5 Challenges in Convenience Store Management

April 23, 2025

Why Shell, BP, and Couche-Tard trust WorkJam to solve them all.

Running a c-store isn’t just fast-paced—it’s a constant balancing act of labor gaps, compliance pressure, and keeping the customer experience consistent across every location. Here are five of the biggest challenges c-store leaders face—and how WorkJam helps solve them all in one app.

Here are five of the biggest challenges c-store leaders face—and how WorkJam helps solve them all in one app.

1. Labor Shortages & Turnover

It’s not just about hiring—it’s about keeping them.  Speed up onboarding with mobile learning, boost engagement with flexibility and recognition, and cross-train employees to fill more shifts without burnout.

2. Inconsistent Execution

Checklists aren’t strategy.  Digitize daily tasks, require photo proof, and automate follow-ups—so nothing slips and every store stays inspection-ready.

3. Communication Breakdowns

If your frontline finds out from a customer, it’s too late.  Target updates by role, store, or shift. Ditch the breakroom bulletin board and ensure your team sees what matters—on the device they already use.

4. Compliance & Safety Gaps

One mistake shouldn’t become a brand crisis.  Deliver real-time updates, track acknowledgements, and geo-fence content so critical info only shows up when and where it should.

5. Scheduling Chaos

Last-minute shift scrambles shouldn’t be the norm.  Let employees pick up and swap shifts within guardrails. Automate approvals and fill gaps faster—without the back-and-forth.

One App. Every Store. No More Chaos.

WorkJam brings scheduling, training, communication, and task execution together in one platform built for the frontline. If you’re still piecing it all together manually, there’s a smarter, faster way forward.

Book a demo and see how leading c-stores get it done.

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