How WorkJam Extends WorkVivo's Employee Experience Platform for Frontline Workers

June 18, 2024

Employee engagement and communication are critical to any organization's success. WorkVivo and WorkJam offer innovative platforms tailored to enhance these aspects. While WorkVivo excels at engaging desk workers, WorkJam is purpose-built for deskless workers. By integrating these two solutions, businesses can extend their employee experience platform to the frontline, ensuring that every worker is connected, informed, and empowered.

Understanding the Needs of Frontline Workers

Frontline workers often face unique challenges that desk workers do not encounter. These include limited access to digital communication tools, inconsistent training opportunities, and rigid scheduling systems. Traditional platforms designed for desk workers are often ineffective in addressing these needs. Frontline workers require specialized tools that cater to their dynamic work environments and specific job requirements.

Exploring WorkVivo & WorkJam

WorkVivo’s Employee Experience Platform

WorkVivo offers a comprehensive platform designed to enhance the engagement and communication of desk workers. Its key features include: 

  • Intranet: Foster a sense of community and keep everyone informed. 
  • Engagement: collect and measure employee feedback. 
  • Communications: Empower employees to share ideas and updates. 

WorkJam’s Digital Frontline Workplace 

WorkJam is specifically designed for frontline workers. Its features include: 

  • Direct Communication: Ensure seamless interaction between employees, field management, and even HQ. 
  • Task Management: Implement efficient systems to streamline workflows and create operational excellence. 
  • Continuous Learning: Provide opportunities for growth and staying updated with industry trends. 
  • Flexible Scheduling: Help employees balance work and personal life with a shift management solution to ensure your staff have the flexibility they need and you have all shifts filled. 
  • Early Wage Access: Reduce financial stress and promote well-being with ExpressPay — at no cost to your employees. 

The Synergy Between WorkVivo & WorkJam

Integrating WorkVivo and WorkJam creates a powerful solution that caters to the diverse needs of an organization’s entire workforce. This synergy ensures that both desk and deskless workers have access to tools that enhance their engagement, communication, and overall job satisfaction. 

Key Benefits for Frontline Workers

Improved Communication 

By utilizing WorkJam in conjunction with WorkVivo, frontline workers gain access to direct and instant communication channels. This not only bridges the gap between frontline employees and management but also fosters a sense of inclusivity and community. Important updates, feedback, and announcements can be disseminated swiftly and efficiently, ensuring everyone stays informed and aligned with organizational goals. 

Enhanced Engagement 

The integration of these platforms provides frontline workers with tools that promote engagement. Employees can actively participate in discussions, share feedback, and celebrate achievements. This creates a more cohesive work environment where every worker feels valued and motivated. Engagement initiatives such as recognition programs, social feeds, and community-building activities can now reach frontline workers, significantly enhancing their connection to the company culture. 

Streamlined Task Management 

Frontline workers benefit from the task management capabilities of WorkJam, which allows for better workflow organization and operational efficiency. Tasks can be assigned, monitored, and completed seamlessly, ensuring that all operations run smoothly. This not only improves productivity but also reduces the likelihood of errors and enhances overall service delivery. 

Continuous Learning and Development 

With WorkJam’s continuous learning features, frontline workers have constant access to training modules and educational resources. This ensures they stay updated with the latest industry trends and skills, fostering their professional growth and adaptability. Frontline employees can learn at their own pace, making it easier to balance training with their daily responsibilities. 

Flexible Scheduling 

One of the most significant advantages for frontline workers is the flexible scheduling feature. WorkJam’s shift management tools allow employees to manage their work schedules effectively, leading to better work-life balance. They can easily swap shifts, request time off, and receive schedule notifications, which promotes satisfaction and reduces burnout. 

Financial Well-Being 

WorkJam’s Early Wage Access offers financial peace of mind to frontline workers by providing access to earned wages before payday. This reduces financial stress, allowing employees to focus more on their work without the distraction of financial worries. The availability of ExpressPay at no additional cost to employees underscores the organization’s commitment to their welfare. 

Practical Advice 

  • Assess Needs: Understand the specific requirements of your desk and deskless workers. 
  • Pilot Programs: Start with a pilot program to gauge effectiveness and gather feedback. 
  • Training: Provide comprehensive training to ensure employees can utilize all features effectively. 
  • Continuous Improvement: Regularly update and refine your implementation strategy based on feedback and performance metrics. 

Maximizing Potential 

  • Engage Leadership: Ensure top-level management is involved and supportive. 
  • Promote Usage: Encourage employees to use the platforms regularly. 
  • Monitor Performance: Track key metrics to assess the impact and identify areas for improvement. 


Consider leveraging the combined power of WorkVivo and WorkJam to support your entire workforce and drive organizational success. Integrating WorkVivo and WorkJam presents an exceptional opportunity for businesses to enhance their overall employee experience platform. By specifically addressing the distinct needs of both desk and frontline workers, organizations can ensure a more unified and engaged workforce. This synergy not only bolsters communication, engagement, and operational efficiency, but fosters a work environment where every employee feels supported, valued, and empowered. 

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