Maximize Workforce Management Productivity
Maximizing WFM ROI: Integrating Workforce Management with a Digital Workplace
WorkJam is a comprehensive digital frontline workplace platform that natively integrates with legacy Workforce Management (WFM) systems to unify scheduling, task execution, and communication into a single mobile app.
Workforce Management (WFM) platforms are a crucial pillar of enterprise operations. Given their direct connection to employee pay, baseline adoption traditionally runs high. However, the native mobile applications provided by these legacy systems are often a different story.
Poor user experiences (UX) often push frontline employees back to manual processes. Furthermore, relying on a standalone WFM app creates technology silos; each additional app an employee has to log into jeopardizes the adoption of other operational initiatives, such as digital learning, internal employee communications, or task execution.
Seamless API Integration with Legacy WFM Systems
This is where WorkJam bridges the gap. By leveraging deep API integrations, WorkJam seamlessly connects with every major and minor WFM platform on the market today—ranging from Tanda to UKG Dimensions, Blue Yonder, and ADP.
Synchronizing back-office WFM systems with a digital workplace platform provides organizations with unparalleled abilities to streamline operations and ensure labor compliance across any device (smartphones, tablets, or shared kiosks).
How WorkJam Orchestrates the Frontline Experience
By wholly addressing the needs of the frontline through a single user interface, WorkJam compounds productivity. Here is how organizations in retail, hospitality, healthcare, and logistics take their WFM investment to the next level:
Facilitating Real-Time Frontline Communication
Ensure corporate leaders, location managers, and frontline employees are instantly aligned. WorkJam’s employee communications module uses military-grade encryption and advanced audience targeting, allowing your organization to securely route critical updates to specific roles or locations without causing enterprise-wide noise.
Optimizing Coverage with Flexible Shift Management
What happens when an employee cannot work a shift? Without the right tools, they simply call off, leaving managers scrambling. WorkJam solves this by delivering an open shift marketplace.
Unlike legacy WFM platforms that offer rigid scheduling, WorkJam provides five distinct shift-swap methods. You can seamlessly broadcast open shifts beyond home locations, enabling compliant, crowd-staffed shift coverage across an entire region.
Automating Compliance with Digital Task Management
Roll out digital workflows to all your locations and track execution in real-time. WorkJam’s task management tools empower employees to report task completion with photo and video verification.
Simultaneously, regional leaders can conduct standardized location audits from their mobile devices, assigning corrective actions instantly to ensure brand consistency and operational compliance.
Driving Retention via Micro-Learning & Rewards
Move beyond traditional, clunky Learning Management Systems (LMS). WorkJam delivers targeted micro-learning directly in the flow of work. Reinforce lessons with quizzes, trivia, and polls to foster continuous development.
Combine this with rewards and recognition tools to gamify the experience. Digital badges provide a verifiable record of skills, helping HR identify top performers for promotions while reinforcing a culture of excellence.
Ready to Maximize Your WFM Investment?
Discover how WorkJam integrates with your existing tech stack to unify communications, task execution, and shift management into one powerful app.
About the author:
Steven Kramer
CEO and Co-Founder
Steven is a technology entrepreneur with over 25 years of executive leadership experience in founding and scaling companies developing disruptive, enterprise-class technologies. In 1999, Steven co-founded iCongo, a leading global software provider for omni-channel retail and B2B commerce solutions, which merged with Hybris Software in 2011 and became the largest independent provider of e-commerce solutions with 27 offices worldwide, 1000+ employees and more than 600 customers. Steven was part of the Executive Management team and Board Member at Hybris. Hybris Software was purchased by SAP in 2013. While working with companies on their omni-channel strategies, Steven identified a gap between traditional workforce management systems and how companies actually hire, schedule and manage their frontline employees. With this in mind, Steven co-founded WorkJam.
