In the News2018-08-15T11:25:31+00:00

WorkJam Announces the Release of WorkJam Dynamic Documents

WorkJam Announces the Release of WorkJam Dynamic Documents WorkJam further enables organizations to unlock data within their existing IT systems making it securely available to the enterprise workforceMontreal, Canada — November 5, 2018 – WorkJam, the leading global Digital Workplace Platform, today unveiled Dynamic Documents – a module Read more

Is Gen Z a Restaurant Worker Goldmine?

Is Gen Z a Restaurant Worker Goldmine? Just when the restaurant industry has figured out what millennials want, the next crop of employees is coming up. In fact, the industry may already be behind. “I feel like the industry in general could spend a little more time Read more

Maximizing Job Satisfaction Through Digital Workforce Management

Maximizing Job Satisfaction Through Digital Workforce Management Got dozens (or even thousands) of health care employees to coordinate? An online environment can be a helpful tool. Two-thirds of U.S. workers between ages 22-37 — the millennial generation — expect to decamp for a new job within the Read more

Enabling Middle Managers With Technology

Enabling Middle Managers With Technology An excerpt from CMSWire's Essential Technologies for Building a Better Employee Experience. In many enterprises, the middle managers are the ones responsible for dealing with issues around employee experience as they are the ones that manage workers daily. “Middle managers have a Read more

On The Front Lines: Building A Brand With In-Store Employees

On The Front Lines: Building A Brand With In-Store Employees Retail employees are one of the biggest advantages brick-and-mortar stores have. Why? Because store associates bring something to the table eCommerce can’t -- a one-to-one experience that’s inherently, well, human. There’s an influx of digital tools that Read more

New WorkJam app aims at preventing nurse burnout

New WorkJam app aims at preventing nurse burnout Burned out nurses don't make for healthy hospitals and medical practices. A targeted effort from the makers of the WorkJam app hopes to solve that problem. At a time when nurse burnout is reaching epic proportions, digital workplace application maker Read more

Engagement Perks Up With The Launch Of WorkJam Rewards

Engagement Perks Up With The Launch Of WorkJam Rewards Rewards Solution enables organizations to offer their employees tailored digital and physical rewards redemption through Rewards Fulfillment Partners Montreal, Canada — May 16, 2018 – WorkJam, the industry leading Digital Workplace Platform, today unveiled WorkJam Rewards - a solution Read more

DMN Podcast: One on One with Mark Sadegursky of WorkJam

DMN Podcast: One on One with Mark Sadegursky of WorkJam DMN's podcast, One on One, features topical discussions with industry leaders. This past week, DMN caught up with Mark Sadegursky, WorkJam's CPO, at Shoptalk. Listen to the podcast, below. March 20, 2018 / DMN Podcast Read more

WorkJam and Workforce Insight Announce Strategic Partnership to Deliver Digital Workplace Technology for Healthcare

WorkJam and Workforce Insight Announce Strategic Partnership to Deliver Digital Workplace Technology for Healthcare Healthcare Organizations to benefit from Total Digital Workplace Solution MONTREAL, Canada, March 13, 2018 – WorkJam has announced a partnership with Workforce Insight, a leader in workforce management and analytics consulting. The partnership will streamline Read more

WorkJam Launches a Reimagined Digital Workplace at Retail’s Big Show

WorkJam Launches a Reimagined Digital Workplace at Retail’s Big Show This year at the NRF 2018, WorkJam released a new version of its popular Digital Workplace Platform. Updates include features that go beyond helping employees in customer-facing roles and links virtually the whole enterprise. NRF is an Read more

Giving employees more scheduling control

Giving employees more scheduling control Scheduling has always been a major concern for hourly employees. Retailers are responding to these concerns by introducing new technology. For example, Walmart recently introduced a new electronic employee-scheduling system at more than 650 U.S. stores to try and get the right employees Read more

2018 Technology Preview: How Retailers Can Use Predictive Analytics to Grow The Bottom Line

2018 Technology Preview: How Retailers Can Use Predictive Analytics to Grow The Bottom Line Every day, retail stores collect millions of data points. From how many customers walk into a store to which items are most likely to sell out first to which employees are the most reliable Read more

The Implications of Fair Workweek Laws for HR Departments

The Implications of Fair Workweek Laws for HR Departments When an employee’s work schedule changes unexpectedly or with short notice, it triggers a chain of events that negatively impacts more than just the individual’s performance at work. A single mom, for example, who gets pulled into a Read more

Onboarding In The Manufacturing Boom

Onboarding In The Manufacturing Boom The manufacturing industry is in the midst of a major boom. According to a survey by the National Association of Manufacturers, the industry is slated for significant growth this year as business leaders predict 2.3 percent growth in full-time employment. This is an impressive reversal Read more

Everything Must Go, Except the Employees

Everything Must Go, Except the Employees One of a retail manager’s biggest fears is an employee’s two-week notice. The “I’m leaving” letter, email or conversation is not only a reminder of the time and money lost on that employee’s recruitment and training, but also a symbol of the Read more

WorkJam Unveils the Latest Release of its Next Generation Open Shift Marketplace Solution for Intelligent Crowdsourcing of Labor

WorkJam Unveils the Latest Release of its Next Generation Open Shift Marketplace Solution for Intelligent Crowdsourcing of Labor Open Shift Prioritization Engine time releases available shifts based on seniority and prioritization rules Las Vegas, NV — November 13, 2017— WorkJam, the leading Digital Workplace Platform, unveiled today at Read more

Gauging the Impact of Schedule Consistency Laws

Gauging the Impact of Schedule Consistency Laws Oregon Gov. Kate Brown recently signed a new scheduling law that requires retail, restaurant, and hospitality companies with 100+ workers to provide an estimated work schedule of hours and on-call shifts at the time of hire. Schedule predictability requirements for hourly Read more

Combatting Unpredictability: How Hotels Can Comply with Fair Scheduling Laws and Drive Employee Engagement in the Process

Combatting Unpredictability: How Hotels Can Comply with Fair Scheduling Laws and Drive Employee Engagement in the Process For hospitality organizations, sporadic demand is inevitable - it’s for this reason that many hotels have difficulty transitioning to fair scheduling laws. Last month, Oregon passed Senate Bill 828 (the “Fair Work Week” Read more

HR in the Hot Seat: Mike Zorn, WorkJam

HR in the Hot Seat: Mike Zorn, WorkJam Mike Zorn is the vice president of workplace strategy at WorkJam, a digital platform that enables HR to manage all aspects of their workforce from engagement and assessments to rewards and communication. Zorn has more than 30 years of HR-related Read more

WorkJam Names Industry Leader and Visionary VP Of Workplace Strategy

Workjam Names Industry Leader And Visionary VP Of Workplace Strategy Mike Zorn, past SVP of Associate and Labor Relations at Macy’s Inc will serve as the digital workplace platform’s new VP of Workplace Strategy Montreal, Canada — August 23, 2017—WorkJam, the leading Digital Workplace Platform, today announced Mike Zorn as Read more

Bonus Content: Shell Empowers Employees With Technology

Bonus Content: Shell Empowers Employees With Technology HOUSTON — Back in 2006, Shell Oil Co., an affiliate of Royal Dutch Shell plc, realized its more than 43,000 sites in 70-plus countries all had different ways of executing the Shell experience to the customer. The company decided to create Read more

Three Ways Hotels Can Use Training Tech to Enhance the In-Person Customer Experience

Three Ways Hotels Can Use Training Tech to Enhance the In-Person Customer Experience Positive customer service is one of the hospitality industry’s key differentiators. Hotels, resorts and casinos all strive to deliver a more personalized customer experience than their competitors but in the midst of intense industry competition, Read more

Tapping Into Next-Gen Talent: How Retailers Can Engage Gen Z Hourly Employees

Tapping Into Next-Gen Talent: How Retailers Can Engage Gen Z Hourly Employees Look out Millennials — there’s a new generation of digital natives invading the workforce. Dubbed Generation Z, this post-Millennial cohort is the first of its kind to grow up surrounded by ever-evolving technology and possesses Read more

Hotels and Resorts Must Embrace Employee Training Right Now

Hotels and Resorts Must Embrace Employee Training Right Now The hospitality industry’s main selling point is its stellar customer service. Though most hospitality leaders understand that people – specifically, frontline employees – are at the heart of every helpful or above-and-beyond customer interaction, few employers have effective Read more

End-to-End Platform Helps Hoteliers Engage, Manage & Train Employees

End-to-End Platform Helps Hoteliers Engage, Manage & Train Employees MONTREAL—With both high employee turnover and the strain on time and resources needed to train new employees, labor costs can be significant. A focus on staff retention can help ease the burden. WorkJam, an employee engagement suite for the Read more

Why hourly employees need recognition too

Why hourly employees need recognition too Everyone appreciates being recognized for a job well done. In fact, our brains are hardwired to respond positively to praise. As workplace performance management strategies have evolved, plenty of employers have renewed their emphasis on calling out salaried, white collar staff for Read more

Video: How Employee Engagement is Driving Operational Excellence at Shell International

How Employee Engagement is Driving Operational Excellence at Shell International WorkJam CEO, Steven Kramer and Henry Fadullon, General Manager of Shell Retail Operational Excellence revealed at NRF 2017  how employee engagement is changing the retail experience for Shell, its customers, and its employees alike. They highlight the importance of Read more

WorkJam Launches AI-Enabled Employee Self-Service Module Powered by Rollio

WorkJam Launches AI-Enabled Employee Self-Service Module Powered by Rollio Montreal, Canada — March 20, 2017— WorkJam, the leading digital workplace platform for hourly workers, today announced its leap into Artificial Intelligence (AI) with the launch of its AI-Enabled Employee Self-Service module. The new AI module will help employees Read more

Three ways Amazon Go’s automation will impact the retail industry

Three ways Amazon Go’s automation will impact the retail industry Could “paper or plastic?” become a question of the past? In early December, Amazon opened its checkout-free store concept, Amazon Go, in Seattle. Initially open only to employees, the store is expected to open to the Read more

3 Ways Restaurants Should React to the Overtime Rule Delay

3 Ways Restaurants Should React to the Overtime Rule Delay In late November, the Department of Labor (DOL)'s updated overtime regulations were stalled just ten days before the expected start date. Under the new rules, workers who earn less than $913 a week or $47,476 a year Read more

WorkJam raises $12 million to communicate with hourly workers

WorkJam raises $12 million to communicate with hourly workers There is plenty of enterprise software for the white-collar workforce, but there still isn’t an ideal way to communicate with employees who aren’t sitting at a desk. That’s the thesis behind WorkJam, which is announcing $12 million in Read more

WorkJam Completes $12 Million Strategic Investment Round From Lerer Hippeau Ventures, Blumberg Capital, Founder Collective and NovelTMT

WorkJam Completes $12 Million Strategic Investment Round From Lerer Hippeau Ventures, Blumberg Capital, Founder Collective and NovelTMT Leading equity investment firms team up with WorkJam to drive the future of the Mobile Digital Workplace Montreal, Canada — February 28, 2017— WorkJam, the leading digital workplace platform for hourly Read more

NRF 2017: Frictionless Workforce Management

NRF 2017: Frictionless Workforce Management Frictionless retail was a hot topic at the National Retail Federation’s Big Show 2017. It seemed like every booth, from supply chain vendors to point-of-sale providers, demonstrated technology to eliminate barriers and streamline the customer’s path to purchase. While retailers may be driving Read more

NRF’s Big Show Hits the Big Apple

NRF’s Big Show Hits the Big Apple NEW YORK — Retailers from across the globe gathered in New York City this week for Retail’s BIG Show 2017, the annual innovation and technology conference of the National Retail Federation (NRF). This year’s show, held Jan. 15-17 at the Jacob Read more

Does Your Restaurant Create or Solve Problems for the Customer?

Does Your Restaurant Create or Solve Problems for the Customer? On Monday, Jan. 16, NRF hosted a keynote session titled: "Setting the Table with Danny Meyer – How Focusing on Hospitality Creates Deep Customer Connections." Meyer began the session with a statistic: New York City has approximately Read more

Scheduling Reform Pushes Its Way into the Retail Industry

Scheduling Reform Pushes Its Way into the Retail Industry Retail employers should consider flexible schedules and recognition to reduce the turnover of hourly employees, said one expert. The holiday season means a lot of things to the retail industry, including an influx of hourly employees and Read more

Overtime Rule Delay Gives Opportunity to Fix Scheduling Practices

Overtime Rule Delay Gives Opportunity to Fix Scheduling Practices The ruling by a federal district court judge in Texas that placed an injunction on the Department of Labor's (DOL's ) overtime rule revision, halting it from taking effect on Dec. 1, has created confusion about what might come Read more

Three Ways Wal-Mart’s Labor Scheduling Overhaul Will Transform Retail

Three Ways Wal-Mart's Labor Scheduling Overhaul Will Transform Retail Optimized scheduling is evolving once again in the retail space.  Not only must a retailer schedule the right person at the right place, time and budget to meet customer expectations, another factor is on the rise and is here Read more

3 Ways Retailers Can Ward Off Employee Theft

3 Ways Retailers Can Ward Off Employee Theft Retailers want to trust their workers, but employee theft remains an ongoing dilemma. According to the U.S. Chamber of Commerce, 75 percent of employees have stolen from their workplace, and most are repeat offenders. To make matters worse, workers Read more

Engaging Employees on the Frontline

Engaging Employees on the Frontline he topic of employee engagement has gained considerable attention over the last few years. While the original discussion around employee engagement referred to traditional office jobs, the buzz today is about engaging employees on the frontline. With customer expectations on the rise, Read more

Study: Poor scheduling leads to high turnover, low ROI

Study: Poor scheduling leads to high turnover, low ROI Dive Brief: A new study from Workjam revealed that a great deal of hourly turnover may be directly tied to scheduling issues. According to the study, only 17% of retail managers feel their employees are "very motivated and Read more

WorkJam Solves The Seasonal Labor Challenge By Helping Retailers Build an On-Demand Labor Pool

WorkJam Solves The Seasonal Labor Challenge By Helping Retailers Build an On-Demand Labor Pool WorkJam for seasonal workers helps retailers cut training and HR costs while improving the customer experience during critical peak seasons Montreal, Canada—September 27, 2016 – WorkJam, the employee engagement platform for the hourly Read more

Internet Retailing: Insight around the world

Internet Retailing: Insight around the world Rick Kirk, Sales Director, B2C Europe Research conducted by B2C Europe among 2,442 consumers across eight European countries has found that returns are a huge consideration for customers during their international online shopping journey. The returns process can even determine whether Read more

Wal-Mart Tests Computerized Scheduling System

Wal-Mart Tests Computerized Scheduling System Wal-Mart Stores Inc. recently introduced a new electronic employee-scheduling system at its more than 650 U.S. grocery stores, a move the retailer says is meant to give employees more consistency and transparency in arranging their shifts while better serving customers during busy times. Read more

Delivering What Workers Want

Delivering What Workers Want RETAILERS AIM FOR HAPPY EMPLOYEES WITH IMPROVED COMMUNICATIONS,  NEW SCHEDULING TOOLS AND HIGHER WAGES. “Give the lady what she wants” in-creasingly is being accompanied by “give your workers what they want” in the grocery indus-try, and experts say the trend could continue over the Read more

How better employee engagement can combat disruptions in the service industry

How better employee engagement can combat disruptions in the service industry Service organizations are hitting a brick wall. Between rising wages, new labor policies and shifting employee and customer expectations, the tactics they relied on in the past aren’t cutting it anymore. As disruptions shake up the industry, Read more

WorkJam Unveils the Next Generation of Employee Engagement

WorkJam Unveils the Next Generation of Employee Engagement Latest version includes new functionality to better measure and recognize hourly worker performance Montreal, Canada—June 21, 2016 – WorkJam, the Employee Engagement Platform for the hourly workforce, today unveiled the latest version of its software service with major enhancements across Read more

How mobile employee tech boosts hourly worker engagement

How mobile employee tech boosts hourly worker engagement As workplace and workforce dynamics evolve, the engagement of employees becomes more critical to all employers. Pursuing initiatives that facilitate happier, motivated and loyal employees isn’t just for companies looking to wind up on a “best places to work” ranking Read more

How to train your staff in the gig economy

How to train your staff in the gig economy The gig economy has been heralded both as an answer to job-seekers’ prayers, and as a detestable way of working, where employees’ rights are exploited and job security is non existent. But, as millennials are finding it harder than Read more

How To Engage Your Hourly Workforce: 3 ways internal communication can boost employee engagement

How To Engage Your Hourly Workforce: 3 ways internal communication can boost employee engagement Running a retail business in today’s world has become increasingly demanding. Retailers are constantly battling intense competition, tight margins, consumers with evolving standards, and employees becoming more outspoken about workplace expectations. As pressure builds Read more

Three Ways to Drive Associate Engagement Through Improved Communication

Three Ways to Drive Associate Engagement Through Improved Communication It's a tough time to run a retail business. Competition is strong, margins are tight, consumers are holding businesses to stratospheric standards, and store employees are increasingly vocal about their workplace expectations. Under this compounded pressure, retail business leaders Read more

Takeaways from Chipotle’s training day: Why it matters to all employers

Takeaways from Chipotle's training day: Why it matters to all employers Quite accidentally, Chipotle has become the public face of crisis employee training. Last month, the burrito chain announced that it would close its almost 2000 restaurants for at least half a day to train employees on food Read more

Why WorkJam is Buzzworthy

Why WorkJam is Buzzworthy In my NRF 16 wrap-up, I said that WorkJam had the biggest buzz of any workforce-related vendor.  Every retailer that I talked about had either said how cool WorkJam was or were on their way to get a demo (and then said how cool Read more

On-call scheduling debate: Where retailers stand

On-call scheduling debate: Where retailers stand Call it the domino effect. Under pressure from worker advocacy groups, government agencies and conscientious consumers, six major retailers last year promised to end on-call scheduling, a practice through which companies wait until the last minute to tell workers whether they're Read more

The Best Employee Engagement Articles For January 2016

The Best Employee Engagement Articles For January 2016 Hundreds of engagement articles, press releases, case studies and special reports, and so many erroneous definitions, statistics without sources and pure PR fluff pieces—it’s no wonder so many people are skeptical of engagement. Below are the most important articles on Read more

Video: How Employee Engagement Improves Customer Engagement

How Employee Engagement Improves Customer Engagement With: Steven Kramer, WorkJam & Scott Knaul, SMK Workforce Solutions When retailers deliver value to the associate, that associate will deliver value to the customer. Many retailers are now allowing associates to pick schedules based on available shifts. WorkJam is providing Read more

Five Fast Takeaways from NRF Big Show 2016

Five Fast Takeaways from NRF Big Show 2016 The National Retail Federation’s Big Show 2016 has just wrapped up and as I unpack my bag from New York, here are the top five things that have stuck with me: The biggest buzz? WorkJam. WorkJam was the most talked about Read more

Where Is the Greener Grass?

Where Is the Greener Grass? It seems fashionable these days to hire outsiders to fill retail executive positions. Retailers of all sizes have looked beyond their own ranks to find new leaders, from Target hiring a Pepsi executive as its new CEO to PCC Natural Markets naming a Read more

Employee Engagement Tactics to Prevent Retail Workers from Jumping Ship

Employee Engagement Tactics to Prevent Retail Workers from Jumping Ship Retailers today contend with a number of challenges: tense e-commerce competition, EMV compliance and evolving logistics needs, to name a few. But one issue that stands to have lasting ramifications for companies of all sizes is the shrinking Read more

WorkJam Announces “Channels” – Enabling Employers to Connect with their Workforce like Never Before

WorkJam Announces “Channels” – Enabling Employers to Connect with their Workforce like Never Before Channels become latest addition to the WorkJam Employee Engagement Platform WorkJam, the Employee Engagement Platform for the hourly workforce, today announced the introduction of WorkJam Channels, the next evolution in employer-employee communications. WorkJam Read more

3 Ways IT Can Solve Retail’s Labor Challenges

3 Ways IT Can Solve Retail’s Labor Challenges Retailers are stuck between a rock and a hard place. On top of growing competition, retailers now have to deal with new, challenging regulations and rising wages. Many retailers are struggling to keep up due to their heavy reliance on Read more

How to Avoid the Pitfalls of Success

How to Avoid the Pitfalls of Success The supermarket industry can learn some lessons from the marketing missteps impacting some of the biggest names in retailing. There has been an awful lot of red ink splashed across the financial pages in recent quarters, much of it coming Read more

3 Ways Restaurants Can Optimize Labor Efficiencies to Cut Costs

3 Ways Restaurants Can Optimize Labor Efficiencies to Cut Costs Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem. According to a new study by WorkJam, an employee relationship management platform, Read more

How Retailers Can Avoid Scheduling Chaos This Holiday Season

How Retailers Can Avoid Scheduling Chaos This Holiday Season The holiday season is here, and for retail managers this means onboarding a stampede of new workers. According to the National Retail Federation, retailers are expected to hire between 700,000 and 750,000 seasonal workers this holiday season alone. With this wave Read more

Top HR Employee Scheduling Apps to Get You Through the Holiday Season

Top HR Employee Scheduling Apps to Get You Through the Holiday Season As holiday season approaches, your employees’ thoughts will often start to turn to vacations, time off, shopping, and anything but work. Conversely, for many companies, this is the busiest time of the year, when extra staff Read more

Employee Turnovers Now At 26 Percent for Many Retailers

Employee Turnovers Now At 26 Percent for Many Retailers Study finds inconsistent scheduling tops the drivers for high turnover rates. Retailers now serve more as pit stops for hourly workers than places for building long-term careers. A new study by WorkJam found 34 percent of retailers have a Read more

To Hire Millennials, Financial Advisory Firms Turn To Social Media

To Hire Millennials, Financial Advisory Firms Turn To Social Media Financial advisory firms looking to fill jobs have long relied on job boards. But to find younger candidates, they're putting more effort into social media. According to a CareerBuilder survey conducted this year, 52% of employers use social Read more

Paper Applications Keep Hiring Practices Stuck in the Past

Paper Applications Keep Hiring Practices Stuck in the Past It’s been framed as a battle between the bottom line for retailers and quality of life for workers. At issue are so called on-call work shifts, which require employees to call in just hours before their scheduled start times to Read more

For On-Call Retail Employees, Engagement Takes Time Off

For On-Call Retail Employees, Engagement Takes Time Off Practically every retail store currently has their 'Now Hiring' sign front and center in preparation for the holiday rush. But this season, many retailers will be operating differently than they're accustomed to, as they will no longer utilize on-call Read more

3 Ways Restaurants Can Optimize Labor Efficiencies and Cut Costs

3 ways restaurants can optimize labor efficiencies and cut costs Between higher wages and new labor regulations, restaurants are facing a labor crisis — and their existing, outdated processes are doing anything but helping the problem. According to a new study by WorkJam, an employee relationship management platform for the service Read more

Top HR Employee Scheduling Apps to Get You Through the Holiday Season

Top HR Employee Scheduling Apps to Get You Through the Holiday Season As holiday season approaches, your employees’ thoughts will often start to turn to vacations, time off, shopping, and anything but work. Conversely, for many companies, this is the busiest time of the year, when extra staff Read more

Three Ways Third-Party Partnerships Impact CX

Three Ways Third-Party Partnerships Impact CX The sharing economy is booming and will only continue to grow. According to PwC, it is estimated to hit $335 billion by 2025, up from $15 billion today. As the sharing economy takes off, more companies across industries are starting to get Read more

WorkJam study: Unpredictable schedules increase turnover

WorkJam study: Unpredictable schedules increase turnover Unpredictable schedules increase the likelihood of turnover and, as a result, hurt employers' bottom line, according to a study from WorkJam, an employee relationship management platform. The study, which surveyed 500 company managers and more than 700 employees, found that 60 percent of workers Read more

3 Ways to Make the Most of Obama’s Overtime Rule Change

3 Ways to Make the Most of Obama's Overtime Rule Change President Obama’s recent proposal to increase the number of workers eligible for overtime pay has been stirring controversy throughout the retail industry this summer. As the salary threshold for workers who qualify for overtime pay would leap Read more

Unpredictable Schedules Can Erode Worker Loyalty, Boost Turnover, Survey Says

Unpredictable Schedules Can Erode Worker Loyalty, Boost Turnover, Survey Says Unpredictable work schedules can adversely affect employee satisfaction, driving up turnover and costs associated with recruitment and training, according to a new report. ‘‘An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce,’’ released Read more

Does your boss jerk you around on your work schedule?

Does your boss jerk you around on your work schedule? If you’ve seen Office Space, you’ll be familiar with boss Bill Lumbergh’s line: “Ahh, I’m also going to need you to go ahead and come in on Sunday, too.” If you haven’t seen the 1999 movie, and you’re Read more

Urban Outfitters Is Ending On-Call And Last-Minute Scheduling

Urban Outfitters Is Ending On-Call And Last-Minute Scheduling Urban Outfitters will end the practice of on-call scheduling and will also make sure its employees get their schedules at least a week ahead of time, according to the office of New York Attorney General Eric Schneiderman. The changes will Read more

Tech Tools Help Restaurants Recruit, Retain Workers

Tech tools help restaurants recruit, retain workers Technological tools are increasingly helping restaurant operators recruit and retain employees in a tightening labor market, but experts say a human layer to the digital approach remains a significant part of the equation. “Recruiting technology will continue to evolve to look Read more

Unpredictable Work Schedules: As Companies Shave Costs With Just-In-Time Scheduling, Workers, Regulators Fight Back

Unpredictable Work Schedules: As Companies Shave Costs With Just-In-Time Scheduling, Workers, Regulators Fight Back Brianna Roy-Rankin, 23, is just the kind of worker Target would like to retain and promote. She says she loved her job at the retailer's store in Champaign, Illinois. She had great bosses, got along well with Read more

Fiat Chrysler: Driving Degrees at Work

Fiat Chrysler: Driving Degrees at Work In the 1930s, Chrysler Co. was known as the “engineering company” of Detroit. It got this label by introducing several innovations to vehicle manufacturing — replaceable oil filters, downdraft carburetors and one-piece curved windshields, to name a few. Nine decades later, Fiat Read more

Are Uber-Risks Worth Partnering With the Sharing Economy?

Are Uber-Risks Worth Partnering With the Sharing Economy? Connect the dots between one report (about consumer preferences) and another trend (about retailers partnering with sharing economy companies), and you apparently have a trend that should get brand vice presidents’ concerned. That's the argument being made by Steven Kramer, Read more

How Grocers Can Accommodate Minimum Wage Hikes

How Grocers Can Accommodate Minimum Wage Hikes Plans to bump up the minimum wage have kicked into high gear. Cities including Los Angeles, Seattle, New York and Chicago have already voted to increase the minimum wage to $15 by 2020. While these regulatory changes are a big win Read more

How Erratic Schedules Hurt Low-wage Workers

How Erratic Schedules Hurt Low-wage Workers As campaigns to raise the minimum wage find success across the country, erratic schedules have become the next front in the fight for workers' rights. Gap is among several retail heavyweights to promise recently to make employees' hours more predictable. Several Read more

Reinventing the Face of Your Frontline Through Digital Recruitment

Reinventing the Face of Your Frontline Through Digital Recruitment When it comes to retail, there's one aspect of the customer experience that's substantially more influential than the rest: frontline employees. Because they're often a customer's first touchpoint with a retailer and interact with customers directly on a regular Read more

Taking Back Control Over Hiring Frontline Retail Workers

Taking Back Control Over Hiring Frontline Retail Workers Frontline employees play an indispensable role in shaping a retail customer’s experience. A friendly, knowledgeable, experienced and accommodating staff member can be the difference between a one-time sale and a repeat shopper, making it critical for stores to hire and Read more

Overtime Pay Change: One More Reason to Automate Employee Scheduling

Overtime Pay Change: One More Reason to Automate Employee Scheduling. Obama overtime pay change adds to scheduling complexity for employers Add it to the list of headaches that swirl around the often unappreciated yet vital task ofemployee scheduling. The overtime pay change recently issued by the Obama Read more

Time Bomb: New Overtime Regulations Mean Higher Labor Costs for Restaurant Operators

Time Bomb: New Overtime Regulations Mean Higher Labor Costs for Restaurant Operators When President Barack Obama announced a sweeping change to the country’s overtime pay law on June 30, the ripples from the first proposed adjustment in decades were immediately felt throughout the retail industry. To some employees, Read more

Sick of Doing Everything by Hand? WorkJam Helps Retailers Streamline Scheduling

Sick of Doing Everything by Hand? WorkJam Helps Retailers Streamline Scheduling If you’ve ever worked in retail, you’re probably familiar with the outdated ways in which you might find out your schedule. When I worked at a clothing store in the mall, I would fill out a form Read more

What the Overtime Pay Change Really Means for Retailers

What the Overtime Pay Change Really Means for Retailers Last week, the Obama Administration issued a regulation under the Fair Labor Standards Act that will bring overtime pay regulations up to their equivalent from some 40 years ago. The much anticipated rule, which has been in the works Read more

Retail Council of Canada Awards Nation’s Brightest Start-Up as ReBoot Challenge Winner

Retail Council of Canada Awards Nation’s Brightest Start-Up as ReBoot Challenge Winner TORONTO, ON: Retail Council of Canada announced the winner of the inaugural RCC ReBoot Challenge at STORE 2015, Canada’s largest retail conference. Montreal-based WorkJam, whose CEO & Founder Steven Kramer presented at the conference on June 2, Read more

ERM Platform for Hourly and Contingent Workers

ERM Platform for Hourly and Contingent Workers Interview conducted by: Lynn Fosse, Senior Editor, CEOCFO Magazine, Published – June 8, 2015   CEOCFO: Mr. Kramer, what is the idea behind WorkJam? Mr. Kramer: WorkJam is the first Employee Relationship Management (ERM) platform geared specifically for hourly and contingent workers. Read more

WorkJam Named Best New Startup by Retail Council of Canada

WorkJam Named Best New Startup by Retail Council of Canada WorkJam, a cloud-based employee relationship management platform for the hourly workforce, is pleased to announce that this week at the STORE 2015 conference, the Retail Council of Canada named WorkJam the winner of the ReBoot Challenge and presented Read more

Minimum wage hikes: The best option for retailers?

Minimum wage hikes: The best option for retailers? On May 19, Los Angeles became the latest city to raise the minimum wage for hourly workers. The $15 figure kicks in by 2020, and after that the hourly rate is indexed to the rate of inflation. The city joins Maryland, Read more

Will Sharing-Economy Regulation Affect Devs?

Will Sharing-Economy Regulation Affect Devs? The sharing economy is growing at breakneck speed. Sometimes it seems that, if there’s a service desired by a reasonable amount of people, a startup with a mobile app and an army of crowd-sourced freelancers is already rushing to fulfill it. Most startups Read more

WorkJam Launches Employee Relationship Management Solution

WorkJam Launches Employee Relationship Management Solution Since the 1970s the number of hourly workers in the United States has been increasing, and according to the Labor Department, it now accounts for three in five Americans. With millions of workers being paid hourly, businesses have been looking for a Read more

Lives in Limbo: The Challenge of On-Call Work Shifts

Lives in Limbo: The Challenge of On-Call Work Shifts It’s been framed as a battle between the bottom line for retailers and quality of life for workers. At issue are so called on-call work shifts, which require employees to call in just hours before their scheduled start times to Read more

From Hybris Veterans, WorkJam Aims to Solve Retail Scheduling

From Hybris Veterans, WorkJam Aims to Solve Retail Scheduling WorkJam launched what it describes as the first employee relationship management platform to solve critical problems in the hourly work economy and create huge economic benefit for businesses and advance the well-being and prosperity of hourly workers. With Read more

WorkJam launches Employee Relationship Management Solution to Transform Hourly Work Economy

WorkJam launches Employee Relationship Management Solution to Transform Hourly Work Economy WorkJam to Help Businesses Drive Profitability While Improving the Lives of Millions of Hourly Workers WorkJam is pleased to announce the launch of the first employee relationship management platform to solve critical problems in the hourly work Read more