An Inside Look at Hiring and Scheduling in the Hourly Workforce

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Hiring and shift management remains an imperfect and cumbersome process for service organizations and the hourly workers they employ.

WorkJam’s study, An Inside Look at the Hiring and Scheduling Crisis in the Hourly Workforce, dives into what challenges the hourly workforce faces and areas of labor management that need improvement. WorkJam surveyed 500 service managers and more than 700 hourly employees on how service companies hire, schedule and manage hourly workers.

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