How paying it forward increases both retention and customer experience
Module overview: ExpressPay
Directly improve the customer experience (CX) by enhancing the employee experience (EX). By fostering employee wellbeing, you help reduce financial stress, the most significant stressor of the hourly workforce. Employees often try to solve their financial problems via usurious solutions from payday loans to 3rd party apps, costing them a portion of their take-home pay.
WorkJam ExpressPay solves all this by allowing employees to obtain a defined percent of earnings as early as the same day of work, fee-free. Alleviating financial pressure improves attrition rates, attendance, and engagement. As employees see you as an employer of choice, their tenure increases, as does their attentiveness to the customer.
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