Task Management is the heart of retail operations: it enables leaders to execute their vision all the way down to the store and acts as a central nervous system of any large organization.
In our experience supporting world-class brands such as Shell, Ulta Beauty, At Home, Woolworths, and Target Australia what we found was that current task management systems regularly fall short; they’re deployed in isolation, distributed via legacy back-office technology, and ill-equipped to handle task training, upskilling or support questions. The resulting tangle of redundant, overlapping apps leads to inferior adoption rates, and consequentially to suffering customer experience compromised compliance.
That’s why the next generation of task management is at the core of our frontline digital workplace.