Market Scale WorkJam

Podcast: Scaling Customer Satisfaction Through Employee Engagement

WorkJam’s Andy Nicholas joined Melissa Gonzales on her Market Scale podcast to talk about employee experience and its direct tie to customer satisfaction.


Designed for retail leaders, Retail Refined dives deep into exploring the future of the consumer and in-store experiences. Challenging the norm, host Melissa Gonzalez investigates what will define the next decade of retail.