Workplace training has historically been a backoffice system. Learning management systems (LMS) are a necessity, but so are the completion rates you work so hard to achieve.
The challenge has always been that you need your associates to learn new skills as much as you want them out on the floor. The fact is that LMS systems, even ones with mobile apps, don’t always get the adoption and saturation you need to achieve the desired results. This results in high opportunity cost on many levels; first and foremost, your customers are underserved by less skilled associates.
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