- Empower your employees to provide real-time digital feedback. As a restauranteur, you need to be checking in with employees regularly to get a gauge of what’s happening on the ground. Through targeted surveys and polls, restaurants can provide managers with real-time, actionable insights to help drive a value-creating performance management culture. This employee-centric environment can lead to better employee engagement, which delivers better results.
- Reward employees for a job well done. Everyone appreciates being recognized for a job well done. But to improve engagement, you have to connect rewards to measurable outcomes. Integrated digital workplace platforms track metrics related to performance and customer satisfaction, allowing you to recognize the contributions of standout employees in real time.
- Enable employees to manage their own schedule. In the restaurant industry, it’s not uncommon for managers to have to update employee schedules on a daily basis. Between cancellations, open and traded shifts, among other changes, there are always minor modifications that need to be made to the weekly schedule. But, this process doesn’t need to be burdensome for managers. By empowering employees to manage their own schedules through a digital workplace platform, employers can promote collaboration across the entire restaurant, all while enabling managers to spend more time on the floor to drive sales and deliver a better guest experience.
- Provide ongoing training opportunities. Restaurant employees value continual learning because it provides opportunities for personal and professional growth, yet many restaurants offer little to no structured training after the onboarding period. In addition to periodic in-person training sessions, consider offering a digital resource library comprised of written materials and video. These materials will improve employees’ ability to serve your customers, all while preparing them for further career advancement.
Dec 17, 2018
4 ways to keep employees engaged during the holiday season
WorkJam Partners with Worldwide Flight Services to deliver its Digital Frontline Workplace
WorkJam, the world’s leading digital frontline workplace for organisations has today announced a partnership with global air cargo logistics leader, Worldwide Flight Services (WFS). As the company seeks to improve employee retention and development, WorkJam will provide the tools and support necessary to deliver a successful digital transformation.
Forrester Study For WorkJam: Frontline Retail Workers Dissatisfied And Disconnected From HQ
Conducted by Forrester Consulting on behalf of WorkJam, the survey polled 502 business decision makers at some of the world’s largest employers of frontline workers.