The following is an excerpt from a Business Insider article: These 9 food tech startups are capitalizing on the labor crunch with tools that help franchisees hire or automate the restaurant workforce
Historically, the restaurant industry has been slow to adopt new technologies. But the pandemic spurred chains to invest in digital solutions to survive.
Now, the labor crisis is forcing restaurants to, once again, lean on automation and labor-saving tech tools to keep their doors open.
WorkJam is a labor-management tool that can help large multi-unit operators fill shifts with its open market system.Available through any mobile device or on desktop, WorkJam pitches itself as a one-stop digital workplace where hourly employees can check on schedules, get training, and track tasks. A key labor-helping feature is WorkJam’s “open shift marketplace,” President and CEO Steven Kramer told Insider.
The open shift platform allows managers to “crowdsource their labor across multiple locations,” Kramer said.
For example, a franchise owner can turn to WorkJam to advertise shifts that are available to workers outside their “base” restaurant location. This allows workers to pick up extra shifts at stores that need extra help, he said.
If the employee is tackling a role where they need extra training, WorkJam provides online “micro” training to ensure that the employee is up to speed before he or she takes the shift, Kramer said.WorkJam has previously raised $62 million in venture capital funding.
WorkJam is the platform industry leaders choose for true frontline orchestration: task management, training, communications, staffing, and more.
WorkJam has released new survey findings showing that UK retailers fear a looming workforce crisis. Over half (53%) have already frozen recruitment due to government budget pressures, and nearly 60% expect to make redundancies within six months. As frontline teams face growing pressures, 76% of retailers admit their workforce management needs improvement, yet many still lack basic tools to support staff, optimise scheduling and relieve pressure on managers.
WorkJam has announced a partnership with Rotageek to simplify schedule management and empower employees in a unified experience. The partnership will combine WorkJam’s cutting-edge task management, communication, schedule self-service and learning features with Rotageek’s scheduling engine to manage labour and demand more efficiently.
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