Jun 16, 2021

Food Tech Companies Helping Restaurants with the Labor Crisis

The following is an excerpt from a Business Insider article: These 9 food tech startups are capitalizing on the labor crunch with tools that help franchisees hire or automate the restaurant workforce

Historically, the restaurant industry has been slow to adopt new technologies. But the pandemic spurred chains to invest in digital solutions to survive.

Now, the labor crisis is forcing restaurants to, once again, lean on automation and labor-saving tech tools to keep their doors open.


WorkJam is a labor-management tool that can help large multi-unit operators fill shifts with its open market system.

Available through any mobile device or on desktop, WorkJam pitches itself as a one-stop digital workplace where hourly employees can check on schedules, get training, and track tasks. A key labor-helping feature is WorkJam’s “open shift marketplace,” President and CEO Steven Kramer told Insider.

The open shift platform allows managers to “crowdsource their labor across multiple locations,” Kramer said.

For example, a franchise owner can turn to WorkJam to advertise shifts that are available to workers outside their “base” restaurant location. This allows workers to pick up extra shifts at stores that need extra help, he said.

If the employee is tackling a role where they need extra training, WorkJam provides online “micro” training to ensure that the employee is up to speed before he or she takes the shift, Kramer said.WorkJam has previously raised $62 million in venture capital funding.

Nancy Luna
Business Insider

Request a Demo

WorkJam is the platform industry leaders choose for true frontline orchestration: task management, training, communications, staffing, and more.

Recent Posts

Jan 20,2016

Where Is the Greener Grass?

Where Is the Greener Grass? It seems fashionable these days to hire outsiders to fill retail executive positions. Retailers of all sizes have looked beyond their own ranks to find new leaders, from Target hiring a Pepsi executive as its new CEO to PCC Natural Markets naming a...

Nov 26,2015

How Retailers Can Avoid Scheduling Chaos This Holiday Season

How Retailers Can Avoid Scheduling Chaos This Holiday Season The holiday season is here, and for retail managers this means onboarding a stampede of new workers. According to the National Retail Federation, retailers are expected to hire between 700,000 and 750,000 seasonal workers this holiday season alone. With this wave...