* Forrester Consulting * New Study
WorkJam is a labor-management tool that can help large multi-unit operators fill shifts with its open market system.
Available through any mobile device or on desktop, WorkJam pitches itself as a one-stop digital workplace where hourly employees can check on schedules, get training, and track tasks. A key labor-helping feature is WorkJam’s “open shift marketplace,” President and CEO Steven Kramer told Insider.
The open shift platform allows managers to “crowdsource their labor across multiple locations,” Kramer said.
For example, a franchise owner can turn to WorkJam to advertise shifts that are available to workers outside their “base” restaurant location. This allows workers to pick up extra shifts at stores that need extra help, he said.
If the employee is tackling a role where they need extra training, WorkJam provides online “micro” training to ensure that the employee is up to speed before he or she takes the shift, Kramer said.WorkJam has previously raised $62 million in venture capital funding.
WorkJam is the platform industry leaders choose for true frontline orchestration: task management, training, communications, staffing, and more.
WorkJam Partners with Worldwide Flight Services to deliver its Digital Frontline Workplace
WorkJam, the world’s leading digital frontline workplace for organisations has today announced a partnership with global air cargo logistics leader, Worldwide Flight Services (WFS). As the company seeks to improve employee retention and development, WorkJam will provide the tools and support necessary to deliver a successful digital transformation.
Forrester Study For WorkJam: Frontline Retail Workers Dissatisfied And Disconnected From HQ
Conducted by Forrester Consulting on behalf of WorkJam, the survey polled 502 business decision makers at some of the world’s largest employers of frontline workers.