Food Tech Companies Helping Restaurants with the Labor Crisis

Available through any mobile device or on desktop, WorkJam pitches itself as a one-stop digital workplace where hourly employees can check on schedules, get training, and track tasks. A key labor-helping feature is WorkJam’s “open shift marketplace,” President and CEO Steven Kramer told Insider.

The open shift platform allows managers to “crowdsource their labor across multiple locations,” Kramer said.

For example, a franchise owner can turn to WorkJam to advertise shifts that are available to workers outside their “base” restaurant location. This allows workers to pick up extra shifts at stores that need extra help, he said.

If the employee is tackling a role where they need extra training, WorkJam provides online “micro” training to ensure that the employee is up to speed before he or she takes the shift, Kramer said.WorkJam has previously raised $62 million in venture capital funding.