May 26, 2021

Interview with Steven Kramer CEO of WorkJam on Frontline Retail Workforce Tech


Audio Player

 Recorded live on Clubhouse on May 26, 2021.

Steven Kramer, WorkJam CEO, participated in an engaging discussion in front of a live audience on Clubhouse. The discussion centered around the WorkJam solution and how it meets the needs of today’s retailers.

  • 1:11 – Steven Introduction & WorkJam Introduction
  • 5:17 – IT Consolidation & Other Major Benefits of WorkJam
  • 8:22 – The impact missing a shift has, personally, on a frontline employee
  • 10:59 – Thesis of dollars & hearts: Save organizations money while winning the hearts of employees
  • 15:10 – How does WorkJam help crowdsource labor?
  • 22:25 – Maintaining national, regional, and local compliance
  • 24:25 – Product Development 
  • 30:18 – Question from audience: How does WorkJam solve for omni-transactions and the tasks associated, in stores? How do you react to an influx of omnichannel tasks?
  • 37:36 – Emerging technologies – Self-healing processes
  • 41:15 – Demand in 2021
Retail Tech Podcast

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