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Employers of frontline workers are experiencing high turnover rates — and many don’t understand why their employees are leaving.
Many organizations resorted to retention initiatives like signing or holiday bonuses and shorter workdays. Yet more than 34 million people in the U.S. still quit their jobs last year, indicating these quick fixes may not be enough to engage employees. To attract and retain talent, employers need to provide employees with what they really want — respect, support and flexibility.
For some workers, leaving for nothing is the best option
Nearly 3% of workers in the U.S. left their jobs in December 2021 alone. Even more concerningly, 36% of workers who have left their jobs in the past 12 months did so without another job lined up. While burnout isn’t a new phenomenon, it’s becoming a more pressing issue amid the pandemic as employees hold their workplace managers to a much higher standard.
Not feeling valued by their employer or manager and not feeling a sense of belonging at work were among the top reasons why employees quit their jobs last year. Additionally, career mobility and employee well-being have been top of mind in recent years, yet many companies are failing to adequately invest in these areas.
In part, this explains why financial perks alone aren’t enough to attract and retain employees. Frontline workers want more than just a bigger paycheck: They want their organization to care about them. The question is how can employers in these struggling industries effectively support their employees?
How can enterprises boost employee retention?
One way to empower your frontline workers is by implementing a digital workplace — an engagement and productivity suite that combines task management, communication, learning, and scheduling. Let’s take a closer look at how this technology can help you attract and retain top talent and increase your bottom line:
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