Mar 12, 2018

Retail Tech Podcast: Interview with Mike Zorn, WorkJam VP of Workplace Strategy


In this episode of Retail Tech Podcast, I interview Mike Zorn of WorkJam — a cross-platform mobile app that empowers employees and employers in the area of workforce engagement. Mike and I discuss valuable employee engagement strategies, how to reduce turnover rate, and how to retain your top employees and salespeople. We also take a look ahead into the future of the gig economy, why computers won’t steal everyone’s jobs, and what’s in store for users as voice recognition software becomes more prevalent.

Everyone knows that retailers have a major challenge in finding and retaining great staff for the stores and yet not many people, including retailers, are doing much more than “expecting” people getting paid minimum wage to always be happy, uplifting and super helpful for customers! Obviously, this is wishful thinking and the list of things retailers should be doing differently is long. But, there are immediate benefits we can provide staff by utilizing the power of mobile software to help make the jobs (and lives) of the staff a little easier and less stressful.

Empowering employees by providing internal software that’s easy, intuitive and mobile may not add to their take-home pay but it is a major positive to tell the staff we care about them, and in return, they will care more about our business and our customers.

Employee engagement software such as provided by Workjam is a step in the right direction all retailers should look into. Actually, the right software will not only make your employees happier, it will make the entire store more efficient ultimately reducing expenses.

See the original article, here: Retail Tech Podcast

Recent Posts

Nov 22,2022

WorkJam Secures $50 Million in Series D Funding Round

WorkJam, the world’s leading digital frontline workplace, today announced it has secured $50 million in a Series D funding round jointly led by new investor the Fonds de solidarité FTQ and returning investor Inovia Capital. Blumberg Capital and new investor Demopolis Equity Partners also participated in the round. WorkJam will use the new funding to expand its reach in Europe, Southeast Asia, Latin America, and the U.S., fuel product innovation, and accelerate its business growth.

Jan 20,2016

Where Is the Greener Grass?

Where Is the Greener Grass? It seems fashionable these days to hire outsiders to fill retail executive positions. Retailers of all sizes have looked beyond their own ranks to find new leaders, from Target hiring a Pepsi executive as its new CEO to PCC Natural Markets naming a...