Jan 28, 2016

Video: How Employee Engagement Improves Customer Engagement

With: Steven Kramer, WorkJam & Scott Knaul, SMK Workforce Solutions

When retailers deliver value to the associate, that associate will deliver value to the customer. Many retailers are now allowing associates to pick schedules based on available shifts. WorkJam is providing a mobile and web employee engagement platform that facilitates more agile scheduling. Previously, manual processes and disparate messaging processes inhibited communication with front line workers. When employees are able to choose their work shifts, they are more motivated to go to work.

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WorkJam, the world’s leading digital frontline workplace, today announced it has secured $50 million in a Series D funding round jointly led by new investor the Fonds de solidarité FTQ and returning investor Inovia Capital. Blumberg Capital and new investor Demopolis Equity Partners also participated in the round. WorkJam will use the new funding to expand its reach in Europe, Southeast Asia, Latin America, and the U.S., fuel product innovation, and accelerate its business growth.

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Where Is the Greener Grass?

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